Best Western Shippensburg Hotel

We were travelling home to Canada from the States during the COVID crisis. The staff were welcoming, helpful and followed all the appropriate guidelines for our safety. Despite the obvious stress of the situation the staff continued to smile and were professional throughout. Much appreciated. less

Good location and wonderful facility. Spending the night here was very appealing, service received upon our arrival was very good. The desk clerk provided a list of local restaurants and identified the ones that delivered, GREAT JOB. less

Overall the experience was very good however I would question the hotels decision to accommodate truckers since it makes for a very noisy breakfast room. The service was very good and we would stay at this hotel again. less

Arrived early afternoon. No desk staff for about 15 minutes. A pleasant fellow did show up and apologize he was dealing with an issue with a TV in one of the rooms. Understandable, however a note would have been nice. We booked a Balcony Suite. We were quite dissatisfied. It was a balcony but overlooking the indoor pool. We had anticipated a outdoor balcony, perhaps I missed that. The real disappointment was the room and balcony had no chairs. The room had no desk. Just a single stool. The TV was awkward to figure out. The sink had a major leak. Best Western is our hotel of choice. We often pay a premium for suites and expect better. We mentioned the furniture situation to staff and were told that furniture has been on order since 2015! Breakfast was marginal and not hot. The hotel is clean, the staff very friendly. Ample free parking. The indoor pool is large and has a hot tub. The pool area is lined with aromatic cedar, very pleasant. We don’t think that there is any nearby grocery or gas. There were no takeout menus in this room. However there are several pizza and other restaurants that deliver. I might stay again, but now I feel I should ask if the room is furnished when booking. less

My daughter and I stayed here for one night in November 2019 as we had a visit scheduled to Shippensburg University for a college visit the following day. We found the hotel to be nice and it was quiet. All the units were on one floor. We had a room with two double beds, flat screem television, small microwave and small frigerator. There was also a business desk and lamp. The shower had great water pressure and it was an adjustable shower head. There is a sink outside the bathroom. The room also has an in room safe to store your valuables and an iron and ironing board. The hotel has an indoor swimming pool, ice machines for guests and guest coin operated laundry. The hotel is close to downtown Shippensburg and is near many restaurants as well as several shopping centers, a Walmart and CVS. The room was clean and comfortable. The beds were soft as well as the pillows. Guests are provided free wi-fi that requires a password. The hotel offers a free breakfast for guests starting at 6:30am. The breakfast was really good. There were four types of Kellogg's cereals including Apple Jacks, Frosted Flakes, Raisin Bran and Special K. The breakfast included the below items as well. Oatmeal packets, scrambled eggs, potatoes, bacon, biscuits and gravy, yogurt. hard boiled eggs bagels, toast, muffinds make your own waffles drinks include: hot chocolate packets, hot tea and coffee, cranberry juice, apple juice, orange juice and water less