- good value for the price
- electric car charging (both Tesla and universal), but spots aren’t marked and many get blocked
- Clean and comfortable rooms
- No plant-based options at breakfast except fruit
My wife and I just went on a road trip from Chicago to Austin, TX, and back, and decided to make an overnight stop around Little Rock, because it was just over halfway from Chicago, and hotels were cheaper than in Oklahoma City.
Because we wanted to save some time on the way, we were looking only at hotels with electric car charging (it’s always nice to charge overnight and get into a car with a full battery in the morning, and hit the road without having to go charge up first thing). So, this Best Western’s decision to host Tesla destination chargers won us as clients. Otherwise, it wouldn’t have even come up in our search. It’s good to see that more and more hotels offer this as an amenity.
We stayed here both on our way to Austin, and on our way back to Chicago. Both times, check-in and check-out were reasonably smooth. The rooms were clean and comfortable. My only complaint there is that each room seems to have an alarm clock with a bright LED light that we could not find a way to turn off, so we resorted to unplugging the alarm clock so it wouldn’t disturb us at night.
The rooms have a mini-fridge that was large enough for us to store some leftovers and food we packed for the trip.
The hotel does offer hot breakfast, but the only healthy, non-meat/dairy/egg options was fruit. Fruit is nice, but it certainly doesn’t fill most people up. If you follow a plant-based diet, and like to eat a filling breakfast, plan to bring your own food or eating elsewhere. We did research ahead of time and brought our own cereal and non-dairy milk. Thankfully, as I said above, there was a fridge.
Sometimes, drivers of gas cars and trucks park in spots with charging stations (I’m sure not on purpose). Some states have laws that prohibit that, but it seems like Arkansas does not, so it’s up to the property owner.
Unfortunately, the management of this Best Western does not restrict parking in electric car spots in any way. Given that all the spots near the Tesla chargers are right by the entrance, many of them end up blocked (or what most EV drivers call ICE’d, from “internal combustion engine”).
We were wary of that, and called ahead to ask if a hotel employee could somehow reserve a spot for us next to a charging station.
The night we stayed on January 30/31, I spoke on the phone with Candy. She was very friendly and understanding, and arranged for some cones to be placed near a charger. That proved useful, because the spot she blocked off for us was the only empty spot next to a Tesla Charger. There was another Tesla in the spot next to us, and all the other spots were taken by pickup trucks.
The second night we stayed there February 3/4, I spoke to another employee, whose name escapes me. She was less eager to help, and simply said that there should be enough charging stations for us to find one even if most are blocked.
While we did manage to get one, given that there were a total of 8 charging stations, I could anticipate a situation where half of the chargers get taken by electric cars, and the other half get blocked.
Since we were looking for charging as one of the primary amenities, that would have been very disappointing.
Since Tesla and the hotel spent money on these chargers, having them blocked doesn’t make much business sense. I think a good compromise would be to mark the charging spots as priorities for electric cars, and ask owners of non-electric cars who park there to leave their keys with the front desk so that if an EV comes and has nowhere to park to plug in, the hotel can move the non-EV to another spot. less
BW_GM, Manager at Best Western Sherwood Inn & Suites, responded to this review
On behalf of our entire team, thank you for completing the survey and for selecting our hotel for your stay. Your satisfaction is important to us. I am glad that your overall experience was great and that our EV Stations were useful to you. I apologize we do not offer a plant base diet, but it is something that we may look into offering in the future.
We appreciate your business and hope that you will consider staying with us again.
Best Western Sherwood Inn & Suites