Beware of the new Best Western branding revision
09/11/2016 derbusa, Camarillo, Ca
Best Western has recently redesignated all of their properties as either BW or Best Western Plus. This property in Clarksville is a BW and should be thought of as a Motel 6 wannabe. It seems as tho... more
Best Western has recently redesignated all of their properties as either BW or Best Western Plus. This property in Clarksville is a BW and should be thought of as a Motel 6 wannabe. It seems as though NOTHING has been done to the rooms since it opened in the 1950's. The price was a full $82 like it was a best western but the rooms were old and poorly kept. I got in at 8 pm and the parking lot was full. I left at 5 am and the lot was literally empty. What does that mean? If this is a trend beware of Best Westerns with the basic BW sign less
Kim T, Manager at BEST WESTERN Sherwood Inn, responded to this review
I have read your review and tried to track down a record of your stay and I am unable to track you based on your traveler name. I have had visitors from your town in California but none of these stayed on the day you say you stayed on the 20th of October. We have done alot of renovations to our property and approved by the design team at Best Western. We were at 75% occupancy the night in question and based on our breakfast figures that day, I can promise the parking lot was not empty when you left at 5 am. I you had a problem at my hotel, I would have been happy to correct your issue, but as I said I cannot track you without a name.