Best Western Shelbyville Lodge

Clean rooms and friendly staff Continental breakfast was average but clean. Was a great stay overall, we wish we have time to enjoy to pool because, the room was on the ground floor, the ice maker was next to the room whis was very nice! less

This was a one night stop over on our way back from a vacation and found it to be clean and comfortable. The staff was very helpful in answering our questions about places to eat and questions about road travel and weather. less

We have stayed at this hotel in the past that is why we chose it for this trip. Was disappointed in the service. Reported issues with TV and internet and was told well that just the way it works. Do not stay here if you want to use the internet to get any work done. Had to connect using the hot spot on my mobile phone. Room needed better cleaning, bathroom especially, floor was not clean and had layers of dirt in corners and mildew on ceiling. less

For years we have been coming to this motel! When arriving we noticed the property was not kept up! We were given one price by phone , at check-out charged another ! Upon telling the desk clerk, it became a pissing contest ! She told me she could not change the price! I told her that I was not leaving until it was changed ! She said she would get the manager to come up, she went back, said she would change it, the mgr never came out! We have a small dog, well behaved ! She threw that in my face, I told her that , Jeed as well as Jerri told us it was okay , with no extra charges ! All in all , it became a pissing contest ! We more than likely will never return? I am in hopes things will change! We are seniors , that people that don't even know we are there in room 123 ! Dan less

this is the only place i would stay when i come visit my significant other half. i like the location it's close to everything you'd need, food, shopping not too far from down town. very clean friendly staff, price is fair i have no complaints less