Best Western Shelbyville Lodge

The motel was generally okay but the room cleaning service was inadequate. The internet was not secured so couldn't use it. The roof leaked. The breakfast was awful. Only ate it once, tried a second time but, had to skip once I saw the dinning area conditions and food on buffet. Pool area was not cleaned while we were there for three days. less

Was not pleased with our experience. There hallways on upper levels were not air conditioned. The air also did not work in our room. We made management aware of the issue and they said to adjust the thermostat. We did this and upon our return from visiting family, it was still hot. Called front desk around 11 pm and asked for another room. Never received a phone call back and had to call them back an hour later. Switched us to a smoking room with one less bed (3 of us). The room was cool but the smell was horrible and the pullout couch was as well. less

Reservations weren't handled smoothly as was stated in 2 phone calls with staff prior to visit. One reserved room was stated as being ready but when going to that room, it had NOT been cleaned at all! Obviously communication problem (at 5:30pm) between front desk and housekeeping! Delayed family for the evening due to this late in day. less

We were very pleased with our visit here. We were on family vacation and decided to stay a little out of Louisville after doing activities there. Would definitely recommend this hotel. The breakfast was great, room was spacious, pool was fun, and price was right. less

Stayed at Best Western Shelbyville Lodge on trip to Pittsburgh after touring Jim Beam American Stillhouse. Went to tour Louisville Slugger factory next day before continuing on to Pittsburgh. Location was good for both of these tours less