Great stay! Although the carpets are being redone no issues here. The holding fee for incidentals was not bad, not as expensive as other hotels is one reason for my stay, plus, your pool. Can I say... more
Great stay! Although the carpets are being redone no issues here. The holding fee for incidentals was not bad, not as expensive as other hotels is one reason for my stay, plus, your pool. Can I say how awesome it was to come in and be able to unwind after driving in your pool. It was awesome and so relaxing. I needed this. Thank you, please keep it open! And you served breakfast, wow....thank you again, during this covid time no one can be sure where they can eat while staying in motels, but you did this and did it well....keep up the great work. Great shower, loved the water pressure! I would only RECOMMEND one thing...to have early morning pool open for a quick swim before we have to leave. Nice to just swim and eat breakfast and get ready for a day out again. That is a recommendation that us older folks would enjoy. The grills do need to be cleaned. Confused on which one to use and if okay to use? But that was no issue either. Bed was amazing! Clean room. Thank you. Look forward to swimming again soon! less
Front Desk, General Manager at Best Western Shelbyville Lodge, responded to this review
Thank you for writing review regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 502 633-4400.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Best Western Shelbyville Lodge