Best Western Shelbyville Lodge

115 Isaac Shelby Drive, Shelbyville, Kentucky, 40065-9128, United States
based on 524 reviews Trip Advisor Logo
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Best Western Shelbyville Lodge

The Best Western Shelbyville Lodge is a wonderful place to stay! We are centrally located in the heart of the Saddlebred Capital of the World with Shelby County Fairgrounds just 2 miles away. The Hotel is located just off I-64, making the Outlet Sho show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Shelbyville Lodge

Traveller Overview:
4.0 Rating: 524 reviews
Excellent 52%
Very Good 25%
Average 12%
Poor 5%
Terrible 5%
Rating

gustavolevyrun1, wrote review 22/03/2020

GOOD CHOICE

My check in front desk is friendly. The hotel is being renovated. The decor of the lobby is very beautiful The room very clean and large. Bathroom clean Everything works in my room. Breakfast great,ba... more

Owner Response
Front D, General Manager at Best Western Shelbyville Lodge, responded to this review
Dear Guest, Thank you for writing review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 502 633-4400. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge
Rating

rjricheson, wrote review 14/03/2020

Family function

Everything was great except for the wifi (in and out constantly), and small dogs in the room next to us barked like crazy. The free breakfast was very nice with a nice selection from which to choose f... more

Owner Response
Front D, General Manager at Best Western Shelbyville Lodge, responded to this review
Dear Guest, Thank you for writing review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 502 633-4400. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge
Rating

drewg881, wrote review 10/03/2020

Decent hotel for the price

Stayed one night, nothing to complain about. The hotel seems to be in decent shape, just a little older. Only issue we ran into was the first key card given to us was so worn out it wouldn't work. Thi... more

Owner Response
Front D, General Manager at Best Western Shelbyville Lodge, responded to this review
Dear Guest, Thank you for writing review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 502 633-4400. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge
Rating

Steve L, wrote review 10/03/2020

Return Visit

This was our second stay at this property and we will return anytime we are visiting the Shelbyville area. Room was spacious, clean and the staff was top notch and personable. Breakfast had a great se... more

Owner Response
Front D, General Manager at Best Western Shelbyville Lodge, responded to this review
Dear Steve, Thank you for writing review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 502 633-4400. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge
Rating

MikeWBL, wrote review 06/03/2020

Good Stop

- Fast and efficient check-in and check-out - Building and room clean and pleasant smelling - Easy access from/to interstate - Friendly and courteous staff - Breakfast was fresh, plentiful, and especi... more

Owner Response
Front D, General Manager at Best Western Shelbyville Lodge, responded to this review
Dear Mike, Thank you for writing review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 502 633-4400. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge