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Best Western Shelbyville Lodge

AAA - 2 Diamond

Rooms & Rates

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The award winning Best Western Shelbyville Lodge is a wonderful place to stay! We are centrally located in the heart of the Saddlebred Capital of the World with Shelby County Fairgrounds just 2 miles away. The Hotel is located just off I-64, making the Outlet Shoppes of the Bluegrass, Churchill Downs, Louisville Expo Center, KFC, Yum Center and Kentuckys Capital, Frankfort, all just minutes away!

All of the rooms are newly remodeled and include pillow-top mattresses and Tempurpedic mattresses, flat screen TVs, upgraded internet, microwaves, refrigerators. Our goal is simple: Provide customers with comfortable, clean rooms coupled with superior customer care.

Whether you are coming to Kentucky for a family reunion, business, sporting event, or just passing through, you can be assured that the Best Western Shelbyville Lodge will provide you with fabulous accommodations at a great price. Enjoy your stay.

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Location

115 Isaac Shelby Drive
Shelbyville
Kentucky
40065-9128
United States
AAA - 2 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 40065-9128

Send to Tom Tom

Address
115 Isaac Shelby Drive
Shelbyville
Kentucky
40065-9128
United States


What's nearby?

Recreation

  • 18 mile(s) from Louisville

  • 50 mile(s) from Lexington




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 466 traveller reviews
Rating: 5 258
Rating: 4 115
Rating: 3 52
Rating: 2 21
Rating: 1 20
Rating

Nice hotel

23/05/2018 bayonet1234,

Very good value has a great staff the rooms are always clean I have stayed here several times a year for the last ten years and have had nerer had a problem. Good breakfast and internet. Highly recomm... more

Owner Response
gmbwshlby, Guest Relations Manager at Best Western Shelbyville Lodge, responded to this review
Thank you for taking the time to complete our on line survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,
Rating

Not the best experience

18/05/2018 dncbeard, Lake Lure, North Carolina

Noise from the air conditioner and the toilet prevented us from getting a good night's sleep. To be fair, we did not notify the staff until the following morning due to the late hour and the fact that... more

Owner Response
gmbwshlby, Guest Relations Manager at Best Western Shelbyville Lodge, responded to this review
Hello Thank you for completing the survey regarding your recent stay at our property. I’m concerned about the problems you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to each of our guests at reasonable prices. Consequently, it’s disappointing to learn that you were unhappy. Please accept my sincere apology. Also I want you to know that the comments that we receive from our guests are taken seriously. Your willingness to share your recent experience is genuinely appreciated. I do apologize for the inconveniences caused to you . I hope this satisfies you and make your next visit to our motel a comfortable one.
Rating

Smoke Smell

03/05/2018 srfd501, Morral, Ohio

Stayed in smoking room. I do not smoke but my wife does. I understand their will be some smell of smoke however, I believe the smoke smell could be removed better. Smell was very strong as soon as hal... more

Owner Response
gmbwshlby, Guest Relations Manager at Best Western Shelbyville Lodge, responded to this review
Hello I’m concerned about the problems you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to each of our guests at reasonable prices. Consequently, it’s disappointing to learn that you were unhappy. Please accept my sincere apology. Also I want you to know that the comments that we receive from our guests are taken seriously. Your willingness to share your recent experience is genuinely appreciated. I do apologize for the inconveniences caused to you . I hope this satisfies you and make your next visit to our motel a comfortable one.
Rating

Great Stay

26/04/2018 ritawood,

We brought a school group of fifth and sixth graders. The receptionist as well as every worker we encountered was superior! Beds were comfy and clean. Breakfast was great! Thank you for a wonderfu... more

Owner Response
gmbwshlby, Guest Relations Manager at Best Western Shelbyville Lodge, responded to this review
Hello, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 502 633-4400. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Shelbyville Lodge
Rating

Wonderful stay

26/04/2018 mydoubleheartranch, Whitehall, Montana

Wonderful and attentive staff. Very clean hotel and very comfortable beds. Will stay here every time we travel through. Had one issue, excessive noise from room above us. The management attended t... more

Owner Response
gmbwshlby, Guest Relations Manager at Best Western Shelbyville Lodge, responded to this review
Thank you for taking the time to complete our on line survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,