Best Western Shelbyville Lodge

115 Isaac Shelby Drive, Shelbyville, Kentucky, 40065-9128, United States
based on 543 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Shelbyville Lodge

The Best Western Shelbyville Lodge is a wonderful place to stay! We are centrally located in the heart of the Saddlebred Capital of the World with Shelby County Fairgrounds just 2 miles away. The Hotel is located just off I-64, making the Outlet Sho show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
115 Isaac Shelby Drive, Shelbyville, Kentucky, 40065-9128, United States

Reviews of Best Western Shelbyville Lodge

Traveller Overview:
4.0 Rating: 543 reviews
Excellent 51%
Very Good 25%
Average 12%
Poor 5%
Terrible 5%
Rating

gb9877, wrote review 02/08/2021

Would stay again

Nothing bad to say. This hotel has been pleasantly remodeled. No elevator but is only 2 floors. Clean. Friendly staff. Includes hot breakfast. Definitely recommend. Easy drive to the outlets for shopp... more

Rating

Panhanddler1811, wrote review 23/07/2021

Place with parking ambush

If you don't want unnecessary additional charges from your vehicle, avoid this place at all costs. This place lacks of basic common sense, as well as warm consideration for the safety and wellbeing of... more

Owner Response
Front Desk, General Manager at Best Western Shelbyville Lodge, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. All though we cannot find you in our system, on behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 502 633-4400. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge
Rating

davidL9945HA, wrote review 18/07/2021

Breakfast and Pool need work, everything else was fine

The pool needed vacuuming (Algae residue on the steps and pool floor) which creates a slick surface (not good from a liability standpoint), and breakfast was a hot mess. It appears the hotel is requi... more

Owner Response
Front Desk, General Manager at Best Western Shelbyville Lodge, responded to this review
Dear David, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 502 633-4400. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge
Rating

Joann E, wrote review 10/07/2021

Nice Place

Nice receptionist and staff, Very helpful on the phone with reservations. Very convenient location. Clean and comfortable room. Breakfast was fair. Unable to use the pool due to limited hours, but th... more

Owner Response
Front Desk, General Manager at Best Western Shelbyville Lodge, responded to this review
Dear Guest, Thank you for writing review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 502 633-4400. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge
Rating

ruthmilliman, wrote review 05/07/2021

Comfortable and surprisingly quiet

This is an older building which was solidly built-- which meant it was more insulated and quiet. We didn't hear footsteps in the halls or slamming doors which we usually find disturbing at many hotels... more

Owner Response
Front Desk, General Manager at Best Western Shelbyville Lodge, responded to this review
Dear Guest, Thank you for writing review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 502 633-4400. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge