Best Western Shelbyville Inn and Suites Celebration Inn

724 Madison Street, Shelbyville, Tennessee, 37160-3519, United States
based on 220 reviews Trip Advisor Logo
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Best Western Shelbyville Inn and Suites Celebration Inn

Important Notice: Some on site amenities such as our continental breakfast, indoor pool and fitness center are temporarily closed for health and safety reasons. We apologize for this inconvenience. Located directly across from the Tennessee Walking show more

Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
724 Madison Street, Shelbyville, Tennessee, 37160-3519, United States

Reviews of Best Western Shelbyville Inn and Suites Celebration Inn

Traveller Overview:
3.5 Rating: 220 reviews
Excellent 37%
Very Good 26%
Average 13%
Poor 9%
Terrible 12%
Rating

MavericksCrownJewel, wrote review 09/09/2020

Dont' stay here

Check in/ out was pleasant enough and that's about all the positive things I can say about this establishment. Room had 4 lamps, a clock and TV all of which were unplugged. Had to plug in the cable bo... more

Owner Response
Hotel Manager, Other at Best Western Celebration Inn & Suites, responded to this review
Dear Guest, Thank you for the stay and reporting the matter. We are distressed to see your comments about the room amenities,TV and other issues. Your feedback is important to us .Our apologies for the inconvenience. The entire points you have observed will be investigated and necessary actions will be taken, You can be sure about a safe stay with us. Please visit us again, Sincerely, Hotel Manager
Rating

L5648EKjenl, wrote review 10/08/2020

Wonderful Front Desk Service and Lovely Rooms

We just happened to see Best Western and pulled in to see if they had any availability. Crystal at the front desk was so nice, welcoming, and helpful!!! She got us a room quickly and we were in and re... more

Owner Response
Rajendra Patel, Owner at Best Western Celebration Inn & Suites, responded to this review
Hello Guest, Thank you for your exceptional rating and review. We are glad that you had a great stay and loved the staff service. It is true that our staff put their heart completely into what they do for the guests and we are happy that they could win your trust. We will definitely pass your lovely message to Crystal. We thank you for your kind words once more and look forward eagerly to your next visit! Best Regards, Hotel Manager
Rating

deai452, wrote review 29/06/2020

Great Hospitality

It was a great experience staying with them!! Definitely would book again when visiting Shelbyville. Front-desk staff was super friendly. Housekeepers were quite clean with their work. Comfortable st... more

Owner Response
bwcelebrationinn1, Hotel Manager at Best Western Celebration Inn & Suites, responded to this review
Dear Guest, Thank you for your recent stay at our property. We truly value the opinions of our customers. Providing our guests with the best possible hospitality and experience has always been our mission! I am happy to read that you had a nice time during your stay with us. I look forward to see you back again. Sincerely, Hotel Manager
Rating

stoneprinting, wrote review 15/06/2020

Great hotel!!

Very friendly staff, always helpful! they have fantastic beds, definitely the best nights sleep we've had over all the other hotels we stay at! And nice to find a pet friendly hotel! I would definitel... more

Owner Response
bwcelebrationinn1, Hotel Manager at Best Western Celebration Inn & Suites, responded to this review
Hello Guest, Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating our hotel staff and the dedicated services is very much encouraging. It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction. Guests like you are the real ambassadors for our hotel. We will be really excited to welcome you again. Sincerely, Hotel Manager.
Rating

480sherrir, wrote review 06/03/2020

relaxing

employees friendly and hskp.was very helpful... had a few days off so decided to take a day or two just to relax and rest... the employees all understood and was very helpful in helping me to achieve ... more

Owner Response
bwcelebrationinn1, Hotel Manager at Best Western Celebration Inn & Suites, responded to this review
Dear Guest, Thank you so very much for sharing your wonderful feedback. It is heart-warming to receive positive comments from our guests. We are delighted to note that you had a pleasant experience with us. I hope you are impressed with the exceptional and warm hospitality extended to you by our team. We look forward to welcoming you back soon again. Sincerely, Hotel Manager