major change for the better!!
We stayed at the old BW in Shelby a few years ago - it was old, mildew smells, front receptionist had enough strong perfume on to gag a maggot (and caused me to have a major allergic reaction). The n... more
We stayed at the old BW in Shelby a few years ago - it was old, mildew smells, front receptionist had enough strong perfume on to gag a maggot (and caused me to have a major allergic reaction). The new one is wonderful! I stayed there this weekend, and it was completely full due to so many Canadians who winter down south headed home due to border closures from Covid 19. I was exhausted from a long drive and just wanted a quiet, restful sleep. I was very pleasantly surprised at how quiet it was, even with that many people there! Bed was wonderful, room great, staff very nice & helpful, and all dealing well with the craziness of it all. I also very much appreciated the larger refrigerator with the freezer compartment - traveling close to 2000 miles, I was carrying my own food with the CV risk going on too. Thank you for a much needed rest and great stay! less
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this review
Thank you so much for the wonderful review! I am a little confused as we have been the only Best Western in Shelby since we opened brand new in 2013, so I am not sure which hotel you would have stayed at a few years ago. Nonetheless, I am pleased that you enjoyed your stay with us this trip and we look forward to seeing you in the future!