Best Western Shelby Inn & Suites

1948 W Roosevelt Highway, Shelby, Montana, 59474, United States
based on 637 reviews Trip Advisor Logo
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Best Western Shelby Inn & Suites

Welcome to Best Western Shelby Inn & Suites!

A meeting space, indoor pool and spa, and a generous complimentary full hot breakfast are just a few of the things to make Shelbys newest hotel stand out.

A convenient location and large
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Shelby Inn & Suites

Traveller Overview:
4.5 Rating: 637 reviews
Excellent 70%
Very Good 23%
Average 3%
Poor 1%
Terrible 0%
Rating

Robert R, wrote review 06/04/2020

BobR

Our stay here was OK, dealing with covid-19 created some problems for us. No food available at hotel sight. Not even fast food, ha to go into town to find food to a grocery store. They did offer coffe... more

Rating

bradwD6045PT, wrote review 01/04/2020

2020

Excellent service, extremely clean rooms. Staff is very friendly and helpful and ensures the guest experience is great. Despite the pandemic situation, every effort to ensure we were well taken care ... more

Owner Response
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this review
Dear bradwD6045PT, Thank you so much for the wonderful review! It is definitely a difficult time for everyone right now, and we are striving to do our best during this situation. I am so pleased to hear that my staff were able to do just that! We hope you will come back and see us again soon!
Rating

crazyfindingausernam, wrote review 22/03/2020

major change for the better!!

We stayed at the old BW in Shelby a few years ago - it was old, mildew smells, front receptionist had enough strong perfume on to gag a maggot (and caused me to have a major allergic reaction). The n... more

Owner Response
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this review
Dear crazyfindingausernam, Thank you so much for the wonderful review! I am a little confused as we have been the only Best Western in Shelby since we opened brand new in 2013, so I am not sure which hotel you would have stayed at a few years ago. Nonetheless, I am pleased that you enjoyed your stay with us this trip and we look forward to seeing you in the future!
Rating

sheila516, wrote review 10/03/2020

Excellent hotel experience

This hotel is nice and new, the rooms are clean and well appointed, the staff are friendly. They have an excellent breakfast buffet with a lot of options, including hot items. This hotel really goes... more

Owner Response
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this review
Dear sheila516, Thank you so much for the wonderful review! I am so pleased to hear that you enjoyed all aspects of your stay with us and am equally pleased that you will be staying with us whenever in the area! We look forward to seeing you next time!
Rating

Magnesschad, wrote review 19/02/2020

Great places to stay. I live in motels some best places

Nice place to stay I live out of motels food good rooms quiet clean nice great check in service excellent beds very comfortable clean bath rooms very clean. People very fraindly they willing to go ext... more

Owner Response
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this review
Dear Magnesschad, Thank you so much for the wonderful review! We definitely understand that living out of motels can be less than ideal sometimes, but are so pleased to hear that you enjoy your stays with us when your business brings you to the Shelby area! It is our pleasure to have you and we will see you again soon!