Best Western Sevierville/Kodak Inn

This hotel was dirty, elevator had drink marks on the floor and appeared that it had not been cleaned for months. Something was torn off of the elevator wall. The bed appeared to be made up with the same sheets. This hotel was not impressive less

This hotel is conveniently located, and it is very clean/nice. The staff I came into contact with, were very nice and super helpful! The beds were super comfortable along with the rooms. This hotel has a very nice firepit area, along with a very clean indoor pool. I want to add that you must swipe your key card to be able to gain access to the hallways from the side doors leading to the parking areas. Lastly, the hallway corridors were very clean, and they smelled pleasant as well. less

It’s still a work in progress. Fire safety items are missing. Some areas aren’t finished. It seems understaffed but the ones there are making the best of it. There’s nothing terribly wrong...they just need some more time. less

Everything about this place is great. Easy on and off of I-40. The place is very clean and the beds were great. The hot breakfast has anything you need to get your day started. Also the indoor pool was nice since it was raining outside. less

The pool was green and you could smell the algae. I asked the manager about it and she said that they ran out of chemicals over the weekend and had lots of people there. How can you allow yourself to run out of chemicals! For families with children an indoor is a big bonus in the cold months. We stayed there a few months ago as well and we were given the same excuse for the green pool at that time. We chose it for the location and stayed a second time because we accepted the pool excuse the first time. The first time we had no issue with the room, but this time the beds were terrible. The room smelled so bad we had to get an air freshener to plug-in. There will not be a third visit! less