Best Western Sevierville/Kodak Inn

3385 Winfield Dunn Pkwy, Kodak, Tennessee, 37764-1540, United States
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Best Western Sevierville/Kodak Inn

Enjoy a delightful stay at this Kodak hotel, just minutes away from the Tennessee Smokies Stadium, Bass Pro Shop, Smoky Mountain Knife Works, Wilderness at the Smokies, Sevierville, Pigeon Forge, Gatlinburg and much more!

The Best Western Se
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Sevierville/Kodak Inn

Traveller Overview:
4.0 Rating: 335 reviews
Excellent 56%
Very Good 19%
Average 8%
Poor 5%
Terrible 10%
Rating

Manaleigh85, wrote review 20/01/2020

Great Place to Stay!

We stayed here in November for my son's 13th birthday trip. The staff was amazing and the hotel is very nice! Big spacious rooms and a nice cozy breakfast area. They have a huge pool and a really nice... more

Rating

ashleyb682020, wrote review 07/01/2020

Dirty floors...

The hallways and elevator lobbies were disgusting. All the floors were stained and had things spilled on them, very obvious spills and stains. Our room smelled disgusting, the front desk told us just... more

Owner Response
Tina M, Guest Relations Manager at Best Western Sevierville/Kodak Inn, responded to this review
ashleyb682020, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We hope you will return to see how we are continuously improving in an effort to impress our valued guests.
Rating

kathrynr0berts, wrote review 02/01/2020

Great Location

The location was right on the parkway into pigeon forge. Lots of resturants and shops. # things i did not like is: 1. water did not get hot enough and was cool by the time my husband showered.2. the h... more

Owner Response
Tina M, Guest Relations Manager at Best Western Sevierville/Kodak Inn, responded to this review
kathrynr0berts, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience.We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. I'm glad you found our location to be convenient for your needs , and I hope you will find your expectations to be far surpassed during your next visit!
Rating

AEB1971, wrote review 29/12/2019

Weekend trip

Took my son for a weekend trip to just get away for a few days. The staff were Very respectful the Manager, she was great and very helpful. Really clean rooms and pool area was nice. Look forward to g... more

Owner Response
PeggyM1913, Manager at Best Western Sevierville/Kodak Inn, responded to this review
We are so happy that you and your son enjoyed your stay here with us. We all know how important family time is together. We are happy that our staff was able to assist you during your stay. We hope that you and your son can come back again to stay with us again soon.
Rating

alanrY9934PU, wrote review 27/12/2019

Restful stay

I stayed Kodak/Sieverville because I was involved with major damage to my RV and Truck due to hitting a very large pothole in Knoxville. Sieversville is the closest repair facility. BW lowered my stre... more

Owner Response
PeggyM1913, Manager at Best Western Sevierville/Kodak Inn, responded to this review
We are so happy that we were able to help reduce your stress during your RV repairs. We are glad that we were here and hope to see you again soon.