I stayed in room 213 here for one night. Upon checking in, I’m told I can’t use my company card to check in with a deposit hold of $75 due to this place having a restaurant and bar. I had to call my managers on the east coast to deal with this situation which at that time was midnight for them. All thanks to Cassandra whom gave me nothing but attitude the entire process. I finally spoke with a best western associate and they told me they’d ensure I got to my room with no issues. Soon as I came back to get my room key, Cassandra’s attitude changed like at a drop of a hat, from bad attitude to fake personality. I hate leaving bad reviews but this place need some better employees, not catty females looking for a verbal fight. This place needs to hire some classy people, not trashy. I will never stay here again. Such a terrible experience just from checking in. The room was musty, and the shower couldn’t get super hot. Plus due to the restaurant and bar area, it was so loud, hard to get a good nights rest with all the noise. I’m usually the one that would partake but not @2 am.
Just all around bad experience. Wouldn’t recommend it for anyone less