Read this review and run for the hills! Don't waste your money here! NO RUNNING WATER!!! We were not forewarned in advance of our stay, but simply handed water bottles at check-in, and told there would be no running water till the next day. Why do I pay full price for a property not offering the most basic of amenities?? Ridiculous. No apologies or concessions offered to make up for the lack of running water.
Even better, our key wouldn't work when we got to our room. The security officer could not figure out how to fix it and was using a tool to try and get the doorknob to work. He finally used a master key to force the door open, and let us in but said the door would not work until he could get janitorial staff on it to fix it the next day, so we we could not exit/enter out our door! We had to go in and out through our friends' adjoining room. No one ever came to fix the door.
Even better, upon walking in our room, there was a cockroach on the wall waiting to greet us, that quickly scurried out of reach.
Then, we discovered the mini-fridge door was wide open, and clearly not cooling. It was plugged in, so it was just broken, and apparently the staff's solution to a broken fridge is just to leave the door open, rather than to fix or replace. It was the same situation in our friend's room. At this point, the broken-down-ness of this room and property just became laughable. What a dump.
Air conditioning? Yes, but an old wall unit, with worn out buttons that have likely been worn down from use since the 80's. Either full blast cold or nothing at all, if you can even get the buttons to work.
The room in general felt dirty and definitely did not want to risk walking barefoot. Hair in the bathtub. So gross.
Aside from our personal rotten experience, there are some things about this property, that every guest will notice: the Best Western Seven Seas is old, run down, and in desperate need of update and overall renovation.
Will NEVER return to the BW Seven Seas. NEVER. Pay the extra $30-50 to stay somewhere that at least feels clean and has running water. Worst. Hotel experience. Ever. less