Best Western Sevan Parc Hotel

I am providing this review of our stay under the deconfinement rules which applied at the time. The restrictions in place were as follows: The room was not serviced during our 5 day stay, that is to say there was no cleaning, no bed-making, no change of towels and no re-supply of toilet rolls, soap etc etc. All tea and coffee making facilities were removed from the room. The restaurant, although open had a very restricted menu (3 entree, 3 mains and 3 desserts). This could be delivered to the room (for an extra charge of €5) but the staff would not enter the room. The rules obviously affected our stay and it is not clear to me which of these rules were determined by French law and which were decided by Best Western. What I can say is that they were not communicated to me accurately prior to my booking. We asked for our towels to be change and extra toilet rolls, which were provided rapidly. We bought a kettle, mugs, tea, coffee, sugar and milk from the supermarket. (Cheaper and quicker than ordering room service again for our breakfast cuppa). We ordered room service once but found we had no table to eat from. Plastic knives and forks were provided. We were not informed of the €5 supplement. Issues of coronavirus aside, we found the staff to be very helpful and friendly, the gardens to be very pleasant, with pool, sauna, crazy golf, boules etc available. The hotel is very convenient for visiting the towns and villages of the Luberon (although Pertuis itself is to be avoided). less

We booked a night here to break our journey. We were attracted by the park setting, the swimming pool and the reviews of the restaurant. The room was large, comfortable and cool with a lovely view over the garden and we enjoyed an hour in the good-sized pool. Unfortunately, we had not been warned that Friday night is Party Night, when locals flock to a disco and tapas evening in the garden beside the restaurant. Our meal was spoiled by loud, thumping music, which continued until midnight, making sleeping very difficult. We would probably have enjoyed it on another week, but this was not a great experience! less

Whilst working in France, I have stayed at the Seven Parc for 8 continuous months from April until December 2017. The Sevan is 40 min away from Marseille Airport, 25 min away from Aix en Provence and 35 min away from Cadarache. It is in Pertuis which is a lovely area and a lovely small town, with easy access to Motorways, with a Carrefour and a big U supermarket. It is a popular place for celebrations, weddings, corporate events and tourist. During the summer period they had mojitos parties, white parties, pink parties, etc. with great live music. Near the Seven there are several restaurants - Tikki, L'Escapade and few more in Pertuis. The Restaurant L'Olivier is very good with fresh, local, seasonal great food. The rose wine from Pertuis is amazing! Chloe, Camille and the rest of the staff are just amazing! They looked after me carefully and made sure I had everything! They even ensured I was practising my French. The rooms are spacious, clean and quiet. My room was on the second level, on the parking lot side - from where the view was picturesque! The parc is amazing, especially at the weekends when you can enjoy the sun whilst reading a book. The pool, sauna, tennis courts and parking are very good. They even have a masseur that comes in from treatments and massages. For breakfast they always prepare fresh food and fruits! Congrats to the management for doing a wonderful job! Merci beaucoup for making me feel at home, far away from home. I can't wait to come back! A bientot! Irina H less

Congratulations to the Management and the staff! 5 years ago I wrote a review of this hotel; since then we came back every year except 2016; in the meantime, the rooms and bathrooms were redecorated (great! nicely done), the wifi is better, the air condition works well and is (apparently) less noisy. What has not changed is the joyful friendliness of the staff (who remembered us), helpful at all occasions. The possibility to reserve a reclining chair poolside is helpful, the pool is a dream! The breakfast is as generous as ever, the Olivier restaurant still offers a great quick, but refined, lunch, wine and coffee included and again very friendly service. A ramp for wheel chairs to access the reception has been installed. We have just one suggestion: install a handle on the wall of the bathtub; the bathtub floor is slippery, and to get into or out of it is a bit awkward for the elderly without anything to hold onto... We'll be back next year for sure. Well situated for exploring the region (Luberon, Aix, Provence), for a reasonable price, what else can you want? less

We stayed at the Sevan Parc Hotel for a week at the beginning of August 2016. The staff were very friendly and welcoming, right from the minute we walked through the door until the end of our stay. The hotel is clean and well kept, especially the swimming pool and breakfast areas. Our room was spacious, freshly cleaned on a daily basis and with air-conditioning running at a pleasant volume. There is free Wi-Fi to catch up on your emails and plenty of quiet areas throughout to sit down and relax. The hotel is ideal for those looking to explore Provence and is perfectly situated north of Aix en Provence for visiting the towns of Arles, St. Remy de Provence, Gordes, Aix and a little further south to the lovely fishing village of Cassis which boasted countless seafood restaurants. Next to the hotel is a very good restaurant called L'Olivier which provides exceptional local dishes and wines. We tried the 7-course food and wine matching menu which went down an absolute treat. Carrefour supermarket short driving distance, excellent choice of food and wines. Would highly recommend the hotel to anyone visiting this part of France. less