We required a London hotel for one night as grand-daughter was singing at the Royal Albert Hall with her school choir and we were unable to return home after the event had finished. Thanks to our friend Laura who lives nearby we followed her recommendation and booked the Seraphine hotel, Kensington Gardens. A quirky place but what a find. The entrance is a doorway between two eateries, Giraffe and Spaghetti House. Along a brightly coloured carpet and up a narrowish staircase into Reception. Delightful welcome from the staff. Check in courteously conducted, electronic room key handed over and instructions to take the lift. The lift had an outer door but no inner door, it moved very slowly but carried us safely to the top floor. Our room had plenty of windows and had views over Kensington Gardens. The room was compact, containing a standard size double bed, open wardrobe, four drawers, luggage stand, and smaller facility with tea, coffee making items, bottled water, biscuits, kettle, telephone and information pack. Over this was a small TV. The room had a small sofa and chair. The bathroom was well appointed with a large two head [rain and hand held] shower with all the necessary shampoos etc. A quiet nights sleep brought us to breakfast in the general area at reception to have a more than adequate continental with happy staff to ensure the multi hot drink machine was operated correctly and the toaster working to everyone's particular needs.
The location is ideal for the Royal Albert Hall, 10 minutes easy walk. Kensington Palace and gardens are immediately opposite. Bus stops immediately outside the door to go west and across the road to go east. Tube station High Street Kensington just 4 minutes walk.
The staff are pleasant and helpful. The rooms are clean and tidy. Certainly we recommend the Seraphine for a comfortable stay for the able-bodied. Those less able could find the entrance stairs difficult. For us "just the job" for a short stay in London. We shall be back. less