Best Western Savannah Historic District

at first, we were concerned about the noise since its right next to a military base and the planes come and go all day. However, they seem to stop at night which was fine. However, the one night we were there, they did not clean our room. when I went to the front desk to reprogram out keys (no explanation why or how they got erased) the clerk pulled out a loose leaf book and pointed to where the maid indicated that our do not disturb sign was out. Certainly it was, but when we left, we took it off the door. Apparently, no one ever checked back. To make matters worse, she had an attitude. less

It might be a nice hotel but there are inconsistent practices. Book at your peril - they won’t refund your money Due to changes in my travel plans I had to book and cancel this hotel twice over approximately the same period. As confirmed on the BW website, there were two confirmation numbers and two cancellation numbers. I cancelled in accordance with the BW terms and conditions but have been charged a $107 no show. In protracted correspondence with BW customer care not one member of staff has looked accurately at the record showing two cancellations. In one email, BW says the hotel held the room ”in good faith”. Well, in good faith, I cancelled but still they hold on to my money. They say there was only one cancellation. I have provided BW with screenshots from its own website showing two cancellation confirmations but still they refuse the evidence in front of their eyes in black and white. DO NOT RESEVE A ROOM AT THIS HOTEL IF THERE IS A RISK OF CANCELLATION. THEY WILL NOT REFUND YOU EVEN IF YOU CANCEL IN COMPLIANCE WITH THE TERMS AND CONDITIONS. Sent from my iPad less

Check in was quick There is a parking fee of $22 per day The downtown it’s nice and close to walk to We ate at wet Willie‘s nice Hamburg no hormones build it as you want it The room is nice has shutters on the window And a shade to pull over keep the light out The room is clean and very newly renovated Nice bathroom with French doors Bathroom is very large Very unique less

We spent 2 nights here. Our room was recently renovated & the beds were comfortable. The hotel is perfectly located to explore the Riverfront, City Market & the historic squares by foot. The breakfast was delicious...,and offered something for everyone. Many thanks to Miss Mary, the concierge, who helped us reorganize our travel plans which were stymied by Mother Nature. It rained, hard, for most of the 48+ Hours we were here. Instead of exploring the city on foot, she lined us up with a great tour group & recommended several great restaurants.... ensuring our brief visit was a success. less

Newly remodeled room was lovely. Mattress, sheets and towels were luxurious. Breakfast buffet had a good selection but was just ok. Location was excellent. Staff eas friendly and helpful. I would stay here again. less