Wouldn't choose again
We spent four nights in Savannah. Our B&B was only available for 3 nights, so we decided to try here for the final night. I have to say that while not necessarily a mistake, it is not somewhere I wo... more
We spent four nights in Savannah. Our B&B was only available for 3 nights, so we decided to try here for the final night. I have to say that while not necessarily a mistake, it is not somewhere I would choose again.
The front desk staff was very friendly and helpful during check in. No issues there. The location is on the waterfront-ish. No issues there. The room was clean. No issues there. So why the low rating?
We paid $422 to stay here. That is stupid. All the other hotels were the same price, so please choose another. (We were here because the other couple we travelled with had chosen this hotel.) I don't understand how the BW gets away with charging this amount. The room, although clean, was musty. The breakfast, although plentiful, was cold. And the concierge ordered a cab to take us to the airport, but this was the oldest, about-to-fall-apart cab I had ever been in. And it was the cab company recommended and ordered by the hotel (called on the concierge's cell phone and spoken to on a first-name basis).
I just can't, in any way, imagine staying here again or suggesting other people do so. less
, General Manager at Best Western Savannah Historic District, responded to this review
While we're happy to hear that you enjoyed our welcoming team, our lovely setting, and our commitment to cleanliness, we regret that other details of your stay fell short of expectations. We'd love to connect with you directly to learn more. Our team will be using your comments to see where improvements are needed and we hope you'll consider giving us another chance to change your impression of us.