Stay somewhere else.... seriously, Very poor facilities many excuses, zero solutions
Stopped overnight on a roadtrip with 2 children. found out after check in that pool was out of order. The Internet was not working in my room. Fiberglass insulation coming out of the door to the ba... more
Stopped overnight on a roadtrip with 2 children. found out after check in that pool was out of order. The Internet was not working in my room. Fiberglass insulation coming out of the door to the bathroom not allowing it to close fully. Miss Jeannette , the front desk supervisor has an extremely poor attitude and demeanor and offered zero viable solutions. Bathtub was clogged and no resolution was provided until the next day. When maintenance finally snaked the drain, dirt and grime was flung all over the bathroom and soiled all of our toiletries and toothbrushes. Disgusting just begins to describe the unsanitary conditions that he left. There are many nice hotels in the area, please book a different one. less
Hotel Management, General Manager at Best Western Savannah Historic District, responded to this review
Thank you for the feedback, and know that our team will use your comments to be sure we're consistently providing exceptional hospitality. Again, we apologize for any inconvenience you endured during your stay with us, and we hope the resolution we provided met your satisfaction.