Best Western Santee Lodge

We wanted to stay near the Santee Drive-in and this was the perfect place. Check-in was easy. The person at the desk was new and stated she would have to charge a pet fee for my husband's service dog. The manager stepped in immediately and informed her that she is not allowed to do that. We were given room 105 with roll in shower. The handicap parking spaces were right in front of the room, although they were taken for some of our stay (there were only 2). The room itself was very spacious. There was plenty of room to move around in a wheelchair. The bed was very comfortable (my husband wanted to bring it home). The bed was on the high side, not great for someone who needs to transfer and can't stand to do it. The roll in shower was ok, the downside is that you do need assistance with the hand shower because it is mounted at regular height. The adjustable kind are much better and I hope, in the future, they upgrade to those. There is a portable shower chair provided. The only real downside is that the ice machine is right outside the room, convenient but noisy. We sleep with the TV on and with the heater also running, it drowns out the outside noises. We will stay again next time we are in the San Diego area. less

Needed a place to stay while visiting family that was close to the family. This hotel was convenient, priced right. It was clean, and quiet and staff was friendly. It did have free breakfast but we did not use that amenity as we ate with family every day. We also did not use the pool and jacuzzi since there really wasn't the time. We would recommend this hotel if the need arises to stay in this area. We would stay here again. less

Stayed for two nights and was very happy with everything. The premises, the staff, the breakfast food, suggestions for local restaurants. Everything was great. I will be staying here again when in town. less

This hotel is located within walking distance of a 24-hour convenience store and a donut shop. One of the San Diego MTS (trolley) stations is within a mile of the hotel. This was my second stay at the Best Western Santee Lodge. I stayed there two years ago (2017) and I wrote another good review on TripAdvisor. The hotel has been upgraded since then, with a better TV and furnishings. The only drawback is the "first come, first serve" free parking in a somewhat constricted parking area. less

Rooms were nicely remodeled, beds are very comfortable! Having a fridge and microwave was very nice. All employees very very courteous and helpful! Location worked well for us! We will be returning in January! less