Best Western Santee Lodge

10726 Woodside Avenue, Santee, California, 92071-3143, United States
based on 259 reviews Trip Advisor Logo
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Best Western Santee Lodge

The perfect hotel located in San Diego East County. This charming mission-style hotel offers a host of convenient amenities with easy access to the San Diego Zoo, Balboa Park, and Sea World. Guests are minutes away from the Trolley Station that provi show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Santee Lodge

Traveller Overview:
3.5 Rating: 259 reviews
Excellent 32%
Very Good 30%
Average 19%
Poor 9%
Terrible 8%
Rating

D1484QHwilliamh, wrote review 24/04/2020

Coronavirus Unsafe cleaning.

Coronavirus Unsafe cleaning. I found hairs all over the room, I had to clean the room myself with sanitizers and light. After my first impression I had cleaning skip me. Luckily I had cleaning supplie... more

Owner Response
BWSantee, Manager at Best Western Santee Lodge, responded to this review
Hello, Thank you for taking the time to send us your feedback. On behalf of the entire staff, I would like to apologize for your unsatisfactory experience. I will be sure to use this information with the proper department to ensure the issue is resolved to continue to deliver memorable experiences. Should you like to speak further, please feel free to contact me directly. My Kindest Regards, Jayson Monti / General Manager Best Western Santee Lodge
Rating

Toua1979, wrote review 30/03/2020

Good spot for the price

We got the King bed with kitchenette, basically a 1 bed room apartment. Good room for the price. Bed was comfy . Santee has 3 hotel/motel and this was only one with this room option. Walking dist... more

Owner Response
BWSantee, Manager at Best Western Santee Lodge, responded to this review
Hello Toua1979, Thank you very much for taken the time to send us your feedback. We are happy to read that you enjoyed your stay with us. I too, think that this is a very convenient property which has a lot of local treats. I will pass your review to the entire staff, I am confident that they will enjoy your kind words. We look forward to seeing you the next time your in town and wish you the best of luck with your future travels. My Kindest Regards, Jayson Monti / General Manager Best Western Santee Lodge
Rating

JKWilson195, wrote review 05/03/2020

FILTHY AND SKEEVY ROOM!

I usually don't complain. But, after taking a shower at the Best Western in Santee, I walked across the floor of the bedroom area. By the time I got to the bed, the bottoms of my feet were BLACK with ... more

Owner Response
BWSantee, Manager at Best Western Santee Lodge, responded to this review
Dear Monica, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 619-449-2626. Sincerely, Jayson Monti General Manager Best Western Santee Lodge
Rating

PCAZMO, wrote review 15/02/2020

Nice place

Room was clean, staff friendly, found it to be very affordable, we did have Internet and cable TV air conditioner and heater worked, bathroom was clean with lots of hot water, have stayed here in the ... more

Owner Response
BWSantee, General Manager at Best Western Santee Lodge, responded to this review
Hello PCAZMO, Thank you so much for choosing to stay with us again. We are very grateful that you took the time to send us your feedback. I am sure the entire staff will be happy to read that their hard work and dedication to delivering a memorable experience is not going unnoticed. We look forward to seeing you the next time tour in town, and wish you the best of luck with all of your future travels. My Kindest Regards, Jayson Monti / General Manager Best Western Santee Lodge
Rating

marcbE5825CV, wrote review 07/02/2020

Unfriendly service and plumbing and maintenance opportunities

Water pressure was extremely por, shower Insert peeling, hair still present to the visible eye in shower. Interagated by staff when attempting to enjoy underwhelming breakfast options. What room numbe... more