Best Western Santee Lodge

10726 Woodside Avenue, Santee, California, 92071-3143, United States
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Best Western Santee Lodge

The perfect hotel located in San Diego East County. This charming mission-style hotel offers a host of convenient amenities with easy access to the San Diego Zoo, Balboa Park, and Sea World. Guests are minutes away from the Trolley Station that provi show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
10726 Woodside Avenue, Santee, California, 92071-3143, United States

Reviews of Best Western Santee Lodge

Traveller Overview:
3.5 Rating: 271 reviews
Excellent 32%
Very Good 29%
Average 18%
Poor 8%
Terrible 9%
Rating

clrsmith2018, wrote review 26/03/2021

Pathetic!

Pool access was padlocked, pool was dirty, caution tape laying on the ground near hot tub, Friday morning lobby “host” acted inconvenienced when we asked for the breakfast sack. When asked if coffee ... more

Owner Response
Dan Patel, General Manager at Best Western Santee Lodge, responded to this review
Dear clrsmith2018 Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 619-449-2626.
Rating

HelenPhanthavong, wrote review 17/03/2021

Best of bestwestern

I love bestwestern santee lodge they are like family they make sure my accommodation are met!! So helpful I love them! The housekeepers are great everything overall was well! I recommend everyone to c... more

Rating

CYork, wrote review 17/03/2021

Lovely Staff

The delightful staff was the highlight of my stay at the Best Western Santee Lodge. Every person with whom I interacted was pleasant and polite. The Pluses: The bed was pleasantly firm as well as per... more

Rating

summer1525, wrote review 10/03/2021

Great Motel To Stay At

Staff is very friendly, they are there when you need them T.V. and internet connection is wonderful, And it stays connected. I have been in other motels where T,V, an internet kept going out. There i... more

Rating

helenpvong, wrote review 06/03/2021

Great Service all around!!

Love how welcoming everyone here is!! Customer service is very helpful and they made sure my stay felt at home! Thank you! I highly recommend this place if anyone is traveling in the area!!! The locat... more