06/06/2017 Donboro, Warsaw
I stayed in this hotel during my business trip. The location is very good, just 100 metres from the Kaunas main pedestrian street. It is an intersting building, with many passages and corrisors, littl... more
I stayed in this hotel during my business trip. The location is very good, just 100 metres from the Kaunas main pedestrian street. It is an intersting building, with many passages and corrisors, little hard to remember at the beginning. I got a spacious room with kinda glass alcove overlooking the street - very nice! The sleep quality was very good. The only drawback was quite limited breakfast. I cannot quite understand why as during the day the restaurant offers really nice and inspiring dishes. But breakfast was just an average, even below the standard of 4 stars hotel. Coffe was not good at all, no black tea (just fruit teas), eggs were definitely made from powder, staff not able to clean the tables on time (well the restaurant was full, however they must be prepared for such ocasion). If not the mediocre breakfast, for sure hotel deserves 5 rate. One important thing - quite big parking inside the backyard. less
Inga K, Manager at Best Western Santakos Hotel, responded to this review
Thank you for your feedback regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at +370 37 302 702.
BEST WESTERN Santakos Hotel