Best Western Santakos Hotel

Good location in a quiet area, close to pedestrian street and near to the Old Town, easy walk to an other tourist sites in Kaunas. Staff was friendly and helpful. The double room was quite large and comfortable, but need to improve cleanliness, a lots of dust and cobwebs, smell of smoking in the room. Air conditioner and wi-fi was OK. Breakfast was good, tasty and choice of food. Free and secure private parking area. I definitely recommend this hotel for enjoying Kaunas. less

A very nice hotel and well located but my god the breakfast was a total disaster, what i do not understand is like many many other on here who are saying the same thing about the breakfast here is why does the hotel manager let this go on, why does he not do something about it, it seems like a lack of management skills is coming through to the food staff who just can't be bothered to do a good turnout of food, maybe is the manager is replaced with a more active manager then things might pick up and this could then be one of the best hotels in Kaunas, Come on manager do you job and sort out the disgraceful food at Breakfast, less

Good location. Helpfull staff. Clean. We liked the the staff trying their best to help and with information. The room amenities are on the budget side The balcony is big and give fresh air in the evening. I will be back. less

Great position to Old Town, great reception staff. great that they accomodated us in a quiet area of hotel at our request. Breakfast however was not in any shape "english". By that I mean no good choice of bread and some of it was very dry before you toasted it; the eggs were fried and left to get cold in an open cabinet. I could go on but essentially we felt 1 star for actually providing a breakfast detracts from the rest of the hotel services. less

We had very nice room with amazing view over rooftops of old town, bed was great, lovely bathroom, staff friendly and helpful, great breakfast, lovely bar and swimming pool. Superb!! We stayed for 3 nights and enjoyed everything. less