Best Western Santa Rosa Inn

2491 Historic Route 66, Santa Rosa, New Mexico, 88435, United States
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Best Western Santa Rosa Inn

Welcome to the Best Western Santa Rosa Inn! This Santa Rosa hotel near the Blue Hole is pet-friendly and features all ground level rooms with front-room parking. Count on our Santa Rosa hotel to provide you with everything necessary for a great stay. show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
2491 Historic Route 66, Santa Rosa, New Mexico, 88435, United States

Reviews of Best Western Santa Rosa Inn

Traveller Overview:
4.5 Rating: 1363 reviews
Excellent 70%
Very Good 22%
Average 4%
Poor 1%
Terrible 1%
Rating

travelingtaters, wrote review 20/02/2021

Cute Property - Great Owners

This property although a bit on the pricier side for a Best Western is a great place to stay after driving on I-40. The room and the property were very clean and you can tell the owner really puts TL... more

Rating

libbye2015, wrote review 09/02/2021

Bug Bites in the AM

Traveling cross county and stopped in Santa Rose, NM after 14 hrs. of driving. Had reservations at one hotel but they didn't have hot water. (Still accepting guests if u wanted a cold shower. Don't ... more

Owner Response
GuestXperience Team, Other at Best Western Santa Rosa Inn, responded to this review
Dear guest, Thank you for your review. We are glad that you found the room clean, and it's nice to read that our front desk staff left a positive impression on you. At Best Western Santa Rosa Inn, we strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations entirely. We are sorry to learn about the aspect of your visit that did not ensure a wonderful stay for you. The property is serviced regularly by pest control, and we have procedures in place related to our pest policy that should have prevented this issue, so your comments are surprising. Nevertheless, we have taken your feedback on board, and we will have our pest-control partners carry out a full review of our facility to ensure the issue has been comprehensively dealt with at this point. It is disappointing if a guest leaves with less than first-rate experience - this is very unlike us. We hope for a chance to redeem ourselves with you and delight you with the top-notch stay that the vast majority of our guests usually have with us. Best Regards, Guest Experience Team
Rating

Expedition749676, wrote review 01/02/2021

REVIEW

Very nice, clean room. Hot breakfast with several choices was a plus, tasted good and hot. The staff was friendly and helpful. One of the nicest Best Western I have stayed at and would recommend hi... more

Owner Response
GuestXperience Team, Other at Best Western Santa Rosa Inn, responded to this review
Dear guest, We are always pleased to receive feedback from our visitors in relation to their stays with us, and we are delighted with your rating and comments - thank you very much. We are glad that you liked the room and found it clean and our staff friendly and helpful, and it's nice to read that you enjoyed our hot breakfast offerings. We also hope everything was in order and you had easy access to your essentials. Thank you for recommending our property to prospective guests. This means a lot to us. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Guest Experience Team
Rating

207Rama, wrote review 09/01/2021

Very Clean, Nicely Maintained

The BW at Santa Rosa was very well maintained and the room was clean. The desk personnel were very polite, efficient, and knowledgeable. The to go Breakfast was well prepared and our wait was less t... more

Owner Response
GuestXperience Team, Other at Best Western Santa Rosa Inn, responded to this review
Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you found the room spacious, the bathroom area clean and roomy, and the bed comfortable, and it's nice to read that our parking spot, size of the TV, and WIFI service were to your satisfaction. We also appreciate your kind words for our staff. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Guest Experience Team
Rating

ttoshea, wrote review 03/01/2021

Great Experience

VERY nice staff, easy access to room ,very spacious room. Hotel was easy to find and we parked right in front of our room. The room was large with a very comfortable bed, a large TV , easy internet ac... more

Owner Response
GuestXperience Team, Other at Best Western Santa Rosa Inn, responded to this review
Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you found the room spacious, the bathroom area clean and roomy, and the bed comfortable, and it's nice to read that our parking spot, size of the TV, and WIFI service were to your satisfaction. We also appreciate your kind words for our staff. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Guest Experience Team