Best Western Sandy Inn

37465 Highway 26, Sandy, Oregon, 97055-7207, United States
based on 475 reviews Trip Advisor Logo
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Best Western Sandy Inn

Recipient of the 2019 TripAdvisor Award for Excellence and Directors Award from Best Western for being in the top 20 for Quality Assurance. The hotel is a favorite for locals and travelers alike. Located close to Mt. Hood and PDX, the best of the Nor show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Sandy Inn

Traveller Overview:
4.0 Rating: 475 reviews
Excellent 47%
Very Good 30%
Average 12%
Poor 4%
Terrible 3%
Rating

Stephen N, wrote review 15/01/2020

nice and efficient

The rooms are nice, the bed are comfy, We like the tile floors througout. We visited on NYE, and it was quite busy. the staff was working hard to take care of everyone. We would stay again, its only a... more

Owner Response
SandyOR, General Manager at Best Western Sandy Inn, responded to this review
Dear Stephen, Thank you for writing about your stay at our hotel. I am very glad that you enjoyed your time with us during the New Year holiday and I want to thank you for all your compliments regarding our guest rooms, beds, new flooring, and convenient location. Thank you also for your understanding during a busy time for us. We work hard to make every guest happy and we greatly appreciate your feedback. I look forward to seeing you again during your next visit to the Sandy area. Sincerely, Your Best Western Sandy Inn Team
Rating

am0ss107, wrote review 30/12/2019

Dirty Hotel

Room was filthy with stains and moldy chicken in refrigerator! Delayed our checkin by 45mins to reclean the room only to find the same chicken still in the refrigerator! Additionally microwave needed ... more

Owner Response
SandyOR, General Manager at Best Western Sandy Inn, responded to this review
Dear am0ss107, Thank you for writing about your stay at our hotel. On behalf of our entire staff, I would like to apologize for not having your room ready at the expected time and for not exceeding your expectations regarding the cleanliness of your room. This is not the norm for us and we will be discussing the matter with our staff. Your satisfaction is important to us and your feedback is greatly appreciated as it will help us ensure better service is offered to you and other guests in the future. I would also like to apologize for the difficulty you had with the microwave. Our maintenance personnel are unable to find any problems with it, however, we have staff available 24-hours who can help with any questions in the future. Thank you again for taking the time to write about your stay. I hope you will stay with us again sometime so that we may have another opportunity to provide you with a superior experience. Sincerely, Your Best Western Sandy Inn Team
Rating

Marietta P, wrote review 16/12/2019

Comfortable Stay - Being Remodeled When We Stayed

Cleanliness: Above average Bed quality: Good Reception friendliness/treats: Above average and cookies at 1830 Furnishing quality: All in good shape Internet: Not good for streaming videos Chargin... more

Owner Response
SandyOR, General Manager at Best Western Sandy Inn, responded to this review
Dear Marietta, Thank you for writing about your stay at our hotel. I am very glad that you enjoyed your time with us and I want to thank you for all your compliments regarding our cleanliness, room amenities and breakfast options. Thank you also for your comments concerning our WiFi, amount of outlets near nightstand and noise from neighboring guests. As you noticed, we are currently at the tail-end of our remodel and more outlets near the nightstand will be one of the items that will soon be installed. In the meantime, I would like to apologize for any inconvenience. Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future. Thank you again for taking the time to write about your stay. I hope to see you again during your next visit to the Sandy area. Sincerely, Your Best Western Sandy Inn Team
Rating

chezr2014, wrote review 23/11/2019

Good for the shops

I arrived here to find plenty of parking. the staff were nice and the room was very big. The hotel was next to Safeways so was good to get food and drinks i needed. The hotel swimming pool was warm an... more

Owner Response
SandyOR, General Manager at Best Western Sandy Inn, responded to this review
Dear chezr2014, Thank you for writing about your stay at our hotel. I am very glad that you found our location convenient to your needs and I would like to thank you for all your compliments regarding our parking, staff, guest rooms, pool, gym and breakfast options. We work hard to make every guest happy and we greatly appreciate your feedback. I look forward to seeing you again during your next visit to the Sandy area. Sincerely, Your Best Western Sandy Inn Team
Rating

Trish S, wrote review 15/11/2019

Portland Family Visit

Our room was very updated which was nice however the shower drain was not working properly. Security cameras literally hanging from the wires at the side entrance. Very low quality breakfast. Nice emp... more

Owner Response
SandyOR, General Manager at Best Western Sandy Inn, responded to this review
Dear Trish, Thank you for writing about your stay at our hotel and for complimenting our staff and newly updated guest rooms. Thank you also for your comments regarding the shower drain in your room, our security cameras and breakfast. On behalf of our entire staff, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we value your feedback. By telling us what you liked and how we can improve, you are helping us deliver a better service to you and other guests in the future. I hope that you will stay with us again sometime so that we may have another opportunity to give you a superior experience. Sincerely, Your Best Western Sandy Inn Team