Nice hotel with friendly staff
Minor issue with broken screen on my window. When I arrived there were about a dozen Western Boxelder Bugs in my room/on window (it's their season). As an amateur entomologist I hardly minded at al... more
Minor issue with broken screen on my window. When I arrived there were about a dozen Western Boxelder Bugs in my room/on window (it's their season). As an amateur entomologist I hardly minded at all, but I think most other hotel guests would have been horrified. I collected all the bugs, set them free outside, and closed window to my room. Other than that and the pared down breakfast because of COVID, I enjoyed my one night stay and would stay there again. less
Bobbie Wilburn, General Manager at Best Western Sandy Inn, responded to this review
Thank you for writing about your stay at our hotel. We are glad you enjoyed your time with us and want to thank you for informing us of the issues you encountered with the window screen in your room and the bugs that entered as a result. We apologize for the inconvenience and thank you for your understanding in this matter. Thank you also for your understanding regarding our current breakfast option during these unprecedented times.
Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future. We look forward to seeing you again during your next visit to the Sandy area so we may have another opportunity to give you a superior experience.
Your Best Western Sandy Inn Team