Best Western Sanctuary Inn

293 Marius Street, Tamworth, 2340, Australia
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Best Western Sanctuary Inn

Stay at the Sanctuary Inn Tamworth offering 4-star award winning accommodation and an award-winning restaurant Riviera Bar & Grill. The motel is located just a few moments walk from the city centre, Woolworths & Bicentennial Park.

Most recen
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Pets not accepted
Check-in & Check out14:00:00 | 10:00:00
293 Marius Street, Tamworth, 2340, Australia

Reviews of Best Western Sanctuary Inn

Traveller Overview:
4.0 Rating: 508 reviews
Excellent 40%
Very Good 29%
Average 15%
Poor 7%
Terrible 5%
Rating

Zander E, wrote review 20/09/2020

THE MOST COMFORTABLE BEDS!

We stayed at the Best Western Sanctuary Inn, the service was great and the staff were very friendly. The food at the restaurant was amazing and I cant await to return. The beds were amazing and a nice... more

Rating

Kevin F, wrote review 18/09/2020

Reasonable price for a reasonable room

Room 28. Reasonable room but the bathroom had a disagreeable smell and shower-curtain was inadequate to keep water from rest of bathroom floor. Covid continental breakfast bag was poor quality. No tou... more

Rating

H1961PPsharond, wrote review 30/08/2020

You don’t get what you pay for

Booked a standard room in a 4 star hotel. $125. Check in was pleasant. Headed to room. This differently was not 4 stars. Room was very old. Pine board was crumbling. Dusty. Sure that I could smell tha... more

Owner Response
Robert P, General Manager at Best Western Sanctuary Inn, responded to this review
Dear Sharon or is it Karen? Thank you for your review and your Emails to us. We have taken your points on board in effort to better serve guests of the Sanctuary Inn in the future. Its worth pointing out that we tried everything we could to make your stay an enjoyable one. Offering you a complimentary upgrade to a Premier room, or even a full refund which was ignored. The Best Western Sanctuary Inn Tamworth is a 4 Star officially credited hotel from Star Ratings Australia. We only have 2 x dedicated pet friendly rooms in our hotel. Pets are not permitted in any of our other guest rooms any time. The room which you stayed in was not a pet friendly room. Your most recent review is deliberately misleading as you mention how clean your room was, but then mention how dirty it was ? you also mentioned the manager walked away from you - after reviewing the CCTV footage - it was you who walked away from the manger. False and deliberately misleading reviews do not serve a purpose for anyone other than your own self. On a positive note, we are glad to read hear you did enjoy your hot shower and our quality bath sheets.
Rating

Jan H, wrote review 27/08/2020

Best restaurant on site ever

Room was basic but very clean. Air conditioning was excellent keeping us toasty warm when needed. What made the stay special was the brilliant restaurant on site. The food was mouth watering. The Cand... more

Rating

JohnandLyn M, wrote review 27/08/2020

Fantastic

We booked a room through booking.com, but I mucked it up. The staff were fantastic and looked after us. We stayed in a better room than we had booked. Had dinner in the restaurant, risotto and fetti... more