Friendly staff await the visitor
02/12/2017 gamain, Inverell, Australia
The Sanctuary Inn met our needs whilst visiting Tamworth. The room was a good size and well maintained. Whilst it was warm in the room when we arrived, the air-conditioning worked well, quickly cool... more
The Sanctuary Inn met our needs whilst visiting Tamworth. The room was a good size and well maintained. Whilst it was warm in the room when we arrived, the air-conditioning worked well, quickly cooling our room. The bedding was comfortable, though we should have brought our pillows as the ones supplied may have suited some but we found very hard. We found our room noisey due to traffic, but as the land of nod arrived it was only the odd noisey car or motorbike, that could be heard. Parking was a little tight outside though, especially when someone, opened a car door against our vehicle, just to remind you they were parked near you. Oh well these things do occur. Overall a good 4 star hotel at a good price, with continental breakfast included during our visit. less
Evelyn293, Manager at Best Western Sanctuary Inn, responded to this review
Thank you for taking the time and writing a review of the Best Western Sanctuary Inn.
I am absolutely delighted to read such a positive review on our hotel here in Tamworth!
Its great to hear you enjoyed your stay with us including your room and the 5 star King Koil pillow top mattress provided. Please keep in mind for your next stay with us that we actually offer a full pillow menu in the compendium located in your room and have 5 different types of pillows to suit your individual needs :)
Customer satisfaction is of our upmost priority and receiving quality feedback like yours I can say on behalf of our entire team - Thank you very much.
We look forward to welcoming you back again in the future and if there is anything else we can do to make your stay with us even more comfortable, please do let us know and we would be happy to accommodate you the best we can,
Best Western Sanctuary Inn