Best Western Sanctuary Inn

Stayed here for work and in a Premier King Room. Asked for a quiet room as I was here for business. You can hear every single transport truck that drives by. As the hotel is on an intersection, every single transport truck has to brake hard. Don’t stay here if you are a light sleeper Room service meal was ok, but expensive for what it was. Bar staff and check in staff were lovely Overall not worth $200 a night though. less

Not that great... very dissapointed for the price we paid for. Restaurant food was average too... price for a 5 star hotel, but more like a 3.5 hotel. Quite small, rooms were clean and quite basic. Nothing very special. If you want something fancier book somewhere else. less

We stayed here for one night recently. Check in was easy and lady on reception was very friendly. The rooms are nice and big, clean with everything you need. I love the block-out blinds means you don't have to wake up with the sun like some hotels. Parking is right outside the door, which is great, don't have to lug suitcases around. It's in a really great spot as well, close to the main street and Woolworths is just across the road. It is close to a busy road. This is not an issue for me as i have a hearing problem but may be a bit too noisy for some people, although you could probably ask for a room away from the road We also tried the Riviera restaurant which is definitely worth trying, very yummy food. The pool and spa area is lovely, only disappointment would be the water in the spa is cold, ok in summer but too cold for Autumn less

I booked this the morning I was travelling (I had a phone call not long after the booking was made to find out my eta). Staff were very helpful and friendly on check in. The rooms are clean and reasonably modern. I would suggest an upgrade of pillows, even though we had a couple each, it was hard to get comfortable. But really I should just travel with my own and problem solved. We ate in the restaurant and was very impressed. The menu offered a great selection. We had the pork ribs and duck. The duck was EXCELLENT - I am on personal crusade to find duck cooked to perfection and this duck is hard to beat. Congrats Chef 👏👏👏👏 oh and the pork was great too! Definitely value for money on route. And definitely try the duck. 🦆🦆🦆 less

Room choice was my fault for not checking what roomed I had booked, if staying here I would recommend a premier room as a minimum, as the standard room I booked was very old and need of an update. That aside my scoring was more based on the food at the restaurant. I had the ribs which were cooked well just needed more sauce I thought. With dessert I ordered the Tim Tamworth, apart from the berries missing, that were on the menu I could not see how 2 and a bit Tim tams, some cream and ice cream is worth $15, you would seriously be better off going across to Woolies and buying these items and you would still have change. less