Best Western Sanctuary Inn

The room was very noisy - I could hear conversations through the air vent in the bathroom that is open to the bedroom (weird in itself), I could hear the neighbours TV, I could hear the person in the room above me peeing and using the bathroom, The fridge was loud all night, and there was traffic noise. To top it all off, tbe pillows were like lumps of wood and there was no fresh air, ie all windows were fixed. Apparently there are renovated rooms! less

As Tamworth locals, we suggest to boycott this hotel. Friends of ours Nigel and Lorraine Hughes recently booked this hotel and had their reservation cancelled and refunded due to a disagreement with the manager Georgie. Travelling in April for a shooting carnival at the annual skeet shoot in Tamworth, they received horrific treatment by Georgie. There are 40 + other hotels in Tamworth and it would be in your best interest to book somewhere else, do yourself a favor so you too do not have to deal with the incapable hands of Georgie especially for the other shooters coming to Tamworth for the event next month. Stay somewhere else, there are plenty of other options. Georgie is to young to be a manager. Best Western as a franchise should seriously consider Georgie's position within the brand and the detriment to it's reputation and the Sanctuary Inn itself employing a young girl with absolutely no idea of how to treat customers and guests. The hotel has a fine restaurant attached of which I have not eaten at in a while, hopefully you will not have to deal with Georgie should you chose to dine there. less

I recently stayed there while travelling with work! I was phoned during the day to confirm my estimated arrival time to ensure someone would be available to check me in if it was outside of hours. Staff were lovely and polite upon arrival and the room service from their in house restaurant was DELICIOUS! I had a room with a verandah and a gigantic spa bath that I could submerge myself in. Although I was on the main road, and the occasional truck went by, still managed to get a decent nights sleep! Would stay again less

Nice hotel great pool nice breaky would stay again. The motel is easy to find. Although the room was soo small. We had a baby with us and there was no room for a porta cot - we had to re-arrange the room. Smell outside the room was awful tho less

Booked at last minute whilst travelling to Armidale and realising we were running out of daylight. Check in was extremely friendly and informative. Dinner was available in the restaurant but we had been in the car for over 10 hours so needed a good walk before eating dinner. Not much available at 8.30 but dropped in at one of the pubs and enjoyed a couple of drinks and some food. Enjoyed the restaurant breakfast the following morning which was included in the price. Great selection of cereals, breads, fruit etc. Highly recommend. less