08/01/2018 Brandy_N1975, Tulsa, Oklahoma
Upon approach to this property, I noticed how well lit the parking lot was. This made me feel very safe. I was worried that it may be noisy since it was right on an acess road with the interstate ab... more
Upon approach to this property, I noticed how well lit the parking lot was. This made me feel very safe. I was worried that it may be noisy since it was right on an acess road with the interstate above but I never once heard anything. This hotel was extremely quiet. Lobby area was nice but I did see that the breakfast area seating was limited. We never did get the chance to eat breakfast as we were too busy. The Front Desk staff was AMAZING! From our first entry to everytime we passed, we were greeted with a smile. Upon checkin, the gentleman was extremely helpful and quite speedy which I enjoyed because I was ready to go to bed. Our room was clean and the beds were super comfortable. If I had to say anything bad at all, it would be the water pressure in the shower wasn't has hard as I like it and the hot water never got hot. I had the knob turned all the way up and still the water was just warm. That really isn't a downfall for everyone, it's just I like my showers hot. I used the wifi the whole time for work purposes and never had an issue with speed or being bumped off. The laundry room was clean and there was even a place for me to sit while washing/drying. I would whole heartedly stay at this property again. It's location is perfectly situation near everything (food/shopping/highway). less
Mike P, Manager at Best Western San Marcos, responded to this review
Thank you for submitting your review. We value all comments as we use them to help us provide superior service for you and future guests. We hope we will see you again soon.