Short 2 night stay
28/01/2017 563christopherq, San Antonio, Texas
My room was very out dated. No windows towards the parking lot where my vehicle was parked. Asked to be in a location where I was able to keep and eye on my truck, since I know plenty of people who ha... more
My room was very out dated. No windows towards the parking lot where my vehicle was parked. Asked to be in a location where I was able to keep and eye on my truck, since I know plenty of people who have had their trucks stolen from Laredo, and the gave me a room with no windows facing the parking lot. Smh. Granted the was a security camera right on top of my truck but would that really deter thieves. Overall experience was ok. less
hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback.
I do apologize that we were not able to provide you with a room over looking the parking lot. We always try to accommodate when all possible.
I want to assure you that our hotel not only has security cameras through out the hotel but we also have a security on site as well. This is re-assure our guests that when they go to sleep at night, that their vehicles will be well taken care of.
As far as our rooms being outdated, well we are in the process of re-doing all our guests rooms. This is a lengthy process but we hope to have them completed before summer time.
We hope to see you back again.
Celina - GM