Best Western San Diego/Miramar Hotel
29/05/2018 cherylw71950, Sacramento, California
Stayed three nights for a wedding in SD. Fast and friendly check in. Breakfast was great! The staff works very hard to make sure we all get what we want!! Thank you! Clean rooms with the house keep... more
Stayed three nights for a wedding in SD. Fast and friendly check in. Breakfast was great! The staff works very hard to make sure we all get what we want!! Thank you! Clean rooms with the house keeping staff making sure again, our needs are met! Thanks to them!! Pool, pool deck and tables and spa are VERY, VERY CLEAN! Our electrical outlet in bath area for hair dryer went out. Called the front desk and Miguel showed up SO fast to replace the entire outlet without cause. He knew exactly what needed to be done and proceeded to repair it so efficiently!! Thank you Miguel... we were getting ready for our Granddaughter's wedding and I sure needed that outlet!! He saved me!! Lots of different places to eat within a short drive and close to the 15 freeway!! less
BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us and you found our team to be fast and friendly at check in.
Our front desk staff does work hard to make sure that you get what you want during your stay. Our housekeeping staff keeps our rooms clean and make sure that you get what you need during your stay. I am pleased to hear that our staff was able to communicate efficiently to Miguel that issue that you were having in the room. Miguel does have many years of experience in the field and he can tackle on issue at the hotel and resolve it quick.
I hope that you had fun at your granddaughters weeding. Thank you for staying with us and hope that you consider us for future bookings.