Best Western San Diego/Miramar Hotel

Female at front desk was rude and lazy. Immediately upon entering room we tried to turn television on - nothing. Called down to report problem. Told I could come to front desk to get a new remote. I told her this would be really inconvenient for me (had two small children and other adult guest has left) asked if she could bring it to me along with more towels (3 towels were in room; 4 guests checked in). She told me that because of COVID she could not. I told her that Juan had previously brought something to room. She still refused. Approximately 2 hours later she was walking around property WITHOUT A MASK ON and approached myself and my guest -speaking to us for about 2 mins.. so much for COVID concerns..🤷🏾‍♀️😠 Also, two young couples were in the room above us. They were extremely noisy most of the night. Finally settling down around 2am after I finally gave in and reported noise. Happy Valentine’s Day To Us! less

I get to stay here fairly often and just wanted all to know that this motel is perfect! Very close to the air base and I-15. Super clean rooms and exceptional people; if you’re headed this way, this is the motel you’ll want. less

The staff was friendly and helpful . The room was clean and comfortable. I extended my stay by an extra night, and the desk clerk provided me with amenities (coffee, towels, etc.) plus fresh fruit from the breakfast items on hand without my even asking. Room reservation was extended with no problem even though the hotel seemed near capacity. I also appreciated the laundry facilities and ice machine available on the ground floor. less

I have never felt so welcome by any staff any where else as I have at the Best Western in Miramar Ca. Sebastian and his staff are not only friendly and welcoming but they go out of their way to make you feel as comfortable and at home as possible. The smiles are warmth are real and genuine. Sebastian and his staff have really gone above and beyond to make me feel like family. I honestly can say I genuinely respect and love this entire staff. And they all deserve to be honored and recognized for their superb job especially the Manager Sebastian he is the most genuine friendly understanding person I've met in a long time thank you for making me feel at home. We appreciate him more than I could ever put into words Brinda Andrew & Matthew less

Upon entering my 1st room feces was found running down the outside of the toilet bowl & in spots around the toilet. Upon entering my 2nd room mouse droppings were found in the bathroom, all around the microwave along with dried urine. And a mouse was seen while we were in the room. less