29/09/2016 prusy53649, Sewickley, Pennsylvania
Every amenity hoped for in a hotel of this caliber. Good rates. Desk personnel couldn't be more helpful, especially Crystal & Diane. Standard room (1 king) very clean, large, excellent climate control... more
Every amenity hoped for in a hotel of this caliber. Good rates. Desk personnel couldn't be more helpful, especially Crystal & Diane. Standard room (1 king) very clean, large, excellent climate control, plenty of electrical outlets, bed comfortable (except the top sheet - do they use starch in the laundry?), good lighting (and I like it bright), extra mirrors including a full-length, sofa & a large desk, microwave & refrigerator, free continental breakfast included waffles, eggs, & sausage as well as pastries, cereal, yogurt, fresh fruit. Everything worked in the room. Enough parking. Conveniently located with easy access. Our keys wouldn't work when we first arrived. Diane responded immediately and compassionately, and finally switched us to an identical room when it seemed that the problem was with the lock on the first door. We were on 2nd of 3 floors - elevator fast & quiet. No complaints whatsoever! less
General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Thank you for leaving such a positive review on our hotel. We’re delighted to hear that “everything was perfect” during your time with us. Our staff holds guest service in very high regard and it seems as though you experienced just that and thank you for highlighting our staff who provided you with said experience. Again, thank you for your glowing review, we look forward to seeing you again in the very near future.