My Liberian family ,friends and I were approached by a racist owner! He 1st asked were we guest to the hotel then stated the microwave we used was for commercial breakfast use only. Not personal use. ... more
My Liberian family ,friends and I were approached by a racist owner! He 1st asked were we guest to the hotel then stated the microwave we used was for commercial breakfast use only. Not personal use. He later acknowledged that there was no sign posted saying this, he stated it is automatically assumed that it's not for personal use. He walked to the front lobby door saying it's "smelly and stinky in here!" He propped open the lobby front doors and then came back spraying air fresher!!! I was highly offended. He stated that especially "fish that stinks!". I told him that I have been in upscale hotels and was able to eat my own food in the lobby even, warm it up in the microwave if I chose to. He stated that he's never heard of that, that it's common knowledge to ask can the food be warmed up in the microwave. My family and friends were very UPSET over this. Where is his cultural sensitivity?? He is the owner so he freely speaks his mind feeling who will I report him too.
THE OWNERS OF THIS LOCATION ARE GAUR LILA,LLC...beware!!! less
Amit P, General Manager at Best Western Salisbury Plaza, responded to this review
We regret your unfortunate and inaccurate appraisal of this event. We simply advised you that the breakfast kitchen and appliances were for commercial use only due to Wicomico County Health Department regulations. The breakfast attendant opened the doors and applied of odor neutralizing spray due to odor complaints from other guests. None of the other exchanges you mention took place. We do not condone or tolerate racial discrimination, in any form, at our property.