Best Western Salisbury Plaza

Both room and grounds were disgustingly filthy, coffeemaker was broken, alarm clock set to wrong time zone, old food behind refrigerator, switchplates at bathroom and sink were covered in crud, there was something smeared on drapes and bedskirt, and black gunk over room door. less

The first thing I said to my husband was “this is gross”. Looks like something out of an XXX rated movie . We went to dinner and I told him I really didn’t want to go back to the room. He had to pay cash for water couldn’t put it in the room. FILTHY PARKING LOT FULL OF GOOSE POOP!! Pet friendly but I couldn’t walk my dog but in a small spot because of all the poop. less

Outside carpeting glued to cement walkways are unsightly and gives the appearance of this hotel being trashy because of the horrible trim and placement of the carpet by the contractor. Areas where the carpet has buckled found to be a safety issue as I tripped over an unexpected bump. Room had no chair to use at computer table. Had to resort to using foot stool which didn't provide any back support. In room coffee maker still had used coffee filter left by the previous guest. Bathroom door could not close as the toilet obstructed it. Behind the bathroom door on the bathroom wall was what appeared to be dry blood. Shower had no soap holder/shelf. No internet access. Gentleman who attended office during day hours displayed visible disgruntlement in having to reset key card. Breakfast experience was horrible as stale biscuits were served with no gravy. Donuts and pastries were stale as well. Poor choice of offering only being scrambled eggs, 10 minute waffles, cereal, and stale pastries. Bananas present but no other fruits. Breakfast area in general is way too small as the space is easily overcrowded as well as the dining area. Room had a working microwave, refrigerator, shower, TV, and USB power ports. Bed was clean. less

This hotel is exceptionally well run, didn't eat breakfast so can't comment on that, people of note Jody & Kelly front desk, Nicole housekeeping, and Sarge were great. Would give this hotel a great rating and worth checking when you are in this area. less

My Liberian family ,friends and I were approached by a racist owner! He 1st asked were we guest to the hotel then stated the microwave we used was for commercial breakfast use only. Not personal use. He later acknowledged that there was no sign posted saying this, he stated it is automatically assumed that it's not for personal use. He walked to the front lobby door saying it's "smelly and stinky in here!" He propped open the lobby front doors and then came back spraying air fresher!!! I was highly offended. He stated that especially "fish that stinks!". I told him that I have been in upscale hotels and was able to eat my own food in the lobby even, warm it up in the microwave if I chose to. He stated that he's never heard of that, that it's common knowledge to ask can the food be warmed up in the microwave. My family and friends were very UPSET over this. Where is his cultural sensitivity?? He is the owner so he freely speaks his mind feeling who will I report him too. THE OWNERS OF THIS LOCATION ARE GAUR LILA,LLC...beware!!! less