Best Western Salisbury Plaza

Only stay here if it’s your last option. Hotel room reeked of cigarettes. There was ash all over everything. Toilet paper was not changed before my visit. A dirty towel was left in the bathroom from the previous guest. There was mold all over the shower curtain. The floors were dirty and so was the desk. Hotel staff was not friendly and they ran out of breakfast for guests. less

This spot is a good one night stay. BUYER BEWARE. If booking via online or especially by phone, when you arrive at check-in, you are being charged on top of what was quoted for another $100 for some sort of deposit. NOT transparent at all. This should have been discussed in the price at the beginning. less

Stayed overnight en route to the OBX. This place was filthy, dark, smelly and decrepit. You have to park in a gated lot which speaks to the safety of the town. The door to the bathroom doesn't close. The smoke alarm goes off when you use the blow dryer. The breakfast was slim pickings. NEVER AGAIN! What a ripoff!! less

Check in took forever. There was about 6 workers in the desk area and only 1 was helping customers. The rooms smelled like chlorine. The pool “failed inspection” so was out of order. The shower didn’t have any hot water. For the price of this hotel I expected much much better than I received. less

While the staff at this place was kind and tried to accommodate our needs, I have to give a 1 star review. The place is barricaded behind gates which are difficult to open with key from car window. The rooms smelled as if a spray was covering up bad odors. Close quarters in room; very tight-when sofa bed was open one could not climb out of bed on that side. Appropriate linens were not available upon arrival-staff were especially helpful to deliver towels and sheets for sofa after we asked. Breakfast was reasonable yet warm food items not hot. Took a day to discover book with WiFi password. No paperwork unless requested-maybe a covid thing. I’m hoping corporate will refund a portion of my 2 night stay since we primarily booked this hotel for the amenity of a pool. Outrageous to spend the amount I did for what we have decided is the “worst western” on the Easter shore. We should have been informed about the pool upon arrival instead of hearing from another customer that it was closed. It is in a convenient location with shopping, restaurants, gas, big box stores, fast food etc about 2 miles away. less