Bad area, but nice hotel
26/10/2017 DrewmanG, Thousand Oaks, California
While visiting family I booked a night at the Best Western for my family and me. Upon arrival we noticed immediately noticed that we were in a very bad area. Sharing a parking lot with a McDonalds, th... more
While visiting family I booked a night at the Best Western for my family and me. Upon arrival we noticed immediately noticed that we were in a very bad area. Sharing a parking lot with a McDonalds, there were a lot of people walking around, some asking for change and others who were homeless looking for a place to sleep. This made us a little uncomfortable, but we just went inside. The check in process took a few minutes, but it wasn’t too bad. It was, however, disappointing to hear that they didn’t have any type of security monitoring the parking lot.
As we entered our room we were very pleased with the quality of the room. It was pretty nice with comfortable beds, a good sized bathroom and plenty of space to relax. There was one small problem with the sink stopper being broken, but they took care of it very fast. We had a good nights sleep and woke ready for the complimentary breakfast. That breakfast was a nice addition. They had cereal, fruit, yogurt, hard boiled eggs, fresh waffles and more. That made it easy to feed our kids without having to go out and spend extra money.
Overall, this was a nice hotel. The location is terrible, but that is actually forgotten about once you are inside. The price was pretty steep, but it is a place that we wouldn’t mind staying at again. less
Peter P, Guest Relations Manager at Best Western Salinas Monterey Hotel, responded to this review
Dear Valued guest,
Thank you for taking the time to write a review. Here at the best western we keep it family by not accepting cash or prepaid credit cards at check in. I enjoy working here and take pride in the hotel and I walk around the parking lot during my shifts and run off anyone not belonging here. I know my co workers do the same. We really thank you for your stay with us and your honest and fair review.