My husband & I moved from Los Angeles. We sold our house within one day on the market & needed to move right away. We were always looking to move to the Monterey Peninsula area. We stayed at the Best Western Salinas Monterey Hotel for 3.5 weeks until we found our new home. It took sometime but we finally found our home. The employees at The Best Western Salinas Monterey Hotel gave us 5 star service!
We were treated with the utmost respect, consideration given the amount of time we needed to stay. The hotel accommodated our needs that we changed weekly as we weren't sure when we would find our home. They welcomed us & never questioned our time frame in staying at their hotel.
Peter the owner and his son Jay gave us exemplary service. When we found out the hotel was owned by a family it made it more welcoming as families take care of each other as well as their guests. Perry was the gentleman that originally took our reservation. He was kind & understood our needs & our situation.
Rosa the housekeeper was such a kind hearted, hard working woman. We made sure we thanked her appropriately. My husband & I have worked in the hotel, hospitality industry & we know how guests can be too often enough. When you stay at a hotel for as long as we did we got to know certain staff members a little bit as they got to know us.
We highly recommend this hotel. It may not be a 5 star hotel but the service, kindness, consideration, respect we received from the employees mentioned above was 5 star! The value for what we received was by far worth it! The rooms were kept so clean & the front area of the hotel was impressive! The lawn was meticulously maintained & we always felt secure & safe as the hotel also has security there nightly making sure the property was looked after.
My husband & I highly recommend staying here. We love the Best Western brand & by far this was the best property we've ever had the pleasure of living in for 3.5 weeks. Well worth the value! Thank you Peter, Perry, Jay, Rosa! Were grateful for your kindness & respect. less