The good, the bad and the plain filthy
06/07/2015 MidlandsRascal, Shrewsbury, United Kingdom
The location is wonderful, the building very historic and in our room 10, you might almost think you were still in one of the National Trust properties that are nearby, with its leaded windows and sto... more
The location is wonderful, the building very historic and in our room 10, you might almost think you were still in one of the National Trust properties that are nearby, with its leaded windows and stone window frames. The bathroom was incongruous; a fully tiled room with a modern suite. Even a Victorian/Edwardian suite would have been better suited, The very large room contained 2 old chairs that were so broken as to be unusable and so filthy that you would not wish to sit in them! The room showed signs of neglect with water stains on the ceiling and damaged curtains.
We ate in the bar; this was a very average meal as was the service.
The service in the whole stay was polite enough but not crisp and efficient. The service at breakfast was rather slow and the range of offerings on the buffet limited, however the cooked English breakfast was exceptionally good.
I failed to connect to the wifi following both the instructions in the room and then using the password supplied by staff.
Comments to owners: this hotel has the potential to be wonderful but a little cash investment and staff training/leadership is needed to fulfil the potential. less