Leisure break at the Salford Hall
03/10/2015 Malcolm F, Derby, United Kingdom
We have visited this hotel on two previous occasions. This visit we caught good weather which made the stay more enjoyable. The booking made placed us in the annex building which although comfortable ... more
We have visited this hotel on two previous occasions. This visit we caught good weather which made the stay more enjoyable. The booking made placed us in the annex building which although comfortable was not what we wanted. Beth on reception quickly and politely changed our booking to a lovely room on the first floor of the main hotel building. Note this hotel is very old, clean but without a lift. Anyone with walking difficulty may find the narrow stairs difficult. The grounds are spacious, there is lots of free parking and the annex is easily reached along a stone slab path. The annexe does have ground floor rooms with easy access and car parking close to it. All the staff are both helpful and pleasant. Nothing appeared to be a problem. The food was well presented, hot and tasty. The only down side was limited choices. We did raise this with the staff and they said it was being addressed. However all guests are able to choose from the restaurant or bar menu whilst dining in the restaurant. Bar food was good and wholesome. less
SalfordHall, Public Relations Manager at BEST WESTERN Salford Hall Hotel, responded to this review
Dear Malcolm Fowler,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
I will also pass your comments on to who was on shift that day.
If I can be of assistance in the future, please don't hesitate to contact me at 01386 871300.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Reservations & Reception
BEST WESTERN Salford Hall Hotel