Gorgeous hotel, amazing customer service.
06/10/2015 csirak, Whidbey Island, Washington
We booked this hotel as a last minute stay through Hotel Tonight after leaving a not-so-positive hotel in Blackpool. When we arrived at Salford Hall, we were disappointed to find out that the 2 beds l... more
We booked this hotel as a last minute stay through Hotel Tonight after leaving a not-so-positive hotel in Blackpool. When we arrived at Salford Hall, we were disappointed to find out that the 2 beds listed on the Hotel Tonight App were actually twins, and not doubles, which would make it impossible to stay with our 2 teens traveling with us. Jules, at reception, was most gracious, and went above and beyond to make sure our kids had beds and placed us in the most amazing room in the main building. I can't say enough good things about how friendly, welcoming and accommodating she was.The breakfast in the morning was lovely with both continental and menu offerings. We couldn't have been more pleased with our last night of lodging on our 3 week England adventure. less
SalfordHall, Front Office Manager at BEST WESTERN Salford Hall Hotel, responded to this review
Thank you so much for taking the time to comment on your recent stay here at Salford Hall. I am glad that you finished your 3 Week England Adventure on such a high note and I will be sure to pass on you compliments to Jules.
If you are ever back in the county in the not too distant future I hope you come and stay again.