Best Western Salbasgeon Inn & Suites of Reedsport

The facility is clean and safe. Rooms are spacious and relaxing. The front desk staff is amazing! We were welcomed as we were checked in. The front desk clerk shared local ideas for us during our stay. I think she deserves a raise! Thank you Best Western for both Value and Service. less

Hotel is right next to traffic of 101, room is average, BUT, SERVICE IS TERRBLE!!! Once we checked in the parking lot filled with large trucks and road workers. They gathered in the two rooms beneath us smoking pot, having their loud after work party with women and marijuana. Stink of it filled our room. Went to the front desk and she became aggressive, said she could move us two doors down. I said the partiers are using two rooms, that would not do any good. Asked if she could move us to other side of hotel she said no. I told her then we wish to leave, we had been there less then an hr and half. She said I checked in the night before, when I told her I did not she said you checked in at 3:00, she continued to make up stories (seriously odd). But yet she never showed concern at the partiers. I told her I could prove by my phone we had only recently checked in. She said she had to charge me $50.00 cleaning fee if we leave. I told her we were leaving and asked for receipt for that $50.00 showing our check in time. She gave me a receipt without the time of check in on it and told me I was banned from all Best Westerns and that I didn't leave she would call the police on me. Wow!!!!! Never in my life had an encounter like this at an establishment. I'm the bad guy for not being one of the partiers? Terrible service! Unreal! NOT family friendly, not friendly at all! less

Front desk staff was rude and hostile the minute we checked in. The ‘assistant manager’ actually called the cops on our kids for playing outside the rooms. After our large group (4 rooms) cancelled our 2nd night stay because of her, she called the cops again for asking who the manager was, which she would still not give the name & number to. Not to Mention lying that the pool was broke, because they didn’t want to deal with scheduling time with the Covid restrictions now, which the staff later told us. And none of the staff even followed Covid restrictions, no one even had masks on less

The front desk is very welcoming, the room is clean and comfortable(we stayed in a suite with two queen beds), the location is convenient. Overall, it was a great experience of staying in BW Reedsport. less

The room was clean and fit my family comfortably we were a group of 6. The problem was the pool was closed and the breakfast was cold cereal. I called numerous times to ask questions but no one answered. less