Best Western Russian Manchester Hotel

Location is not in the well developed area. The room is clean and tidy, tea set is available. The main disadvantage is the restoraunt at the ground floor. Breakfast is acceptable (except for the chicken nuggets which are terrible ), but for the dinner it is better to look for the better options and at lower prices. Room rates are a bit too high. less

The room and the breakfast were very good. However, the whole experience was ruined by the staff approach to us. Firstly, I had to remind them at least three times that I want them to speak English to me because they insisted on Russian. Secondly, what was completely unacceptable, when we checked out, they asked us to wait until they check "if we took all our things from the room". We felt treated like thieves. I am sure they wanted to see if we didn't steal anything from the room because they looked at us very suspiciously. That is something I have never experienced in any other hotel - every time I have just returned the key, stated whether I have used the mini bar and that's all. But not here. Here they don't trust you, they have to check everything. That's really embarrassing to sit and wait for the check, you feel like you have done something wrong. I am sure I would never return to this hotel after the experience. A four star hotel should show hospitality to their guests, not suspicions. I guess it was our sports outfit not matching their typical guest image what caused the suspicious behaviour but that does not justify any of this. Maybe in Ivanovo a $70 hotel is treated as a luxurious place which only rich businessmen can afford but when coming from abroad that is not a very expensive place at all and you should not be surprised if a casual traveler sleeps there. less

If you have to travel to Ivanovo this BW hotel is probably the best choice . Rooms are very spacious and offers very comfortable bed . Rooms seem to be recently renovated. I stayed in a classic executive room but if you want to stay in a traditional Russian style rooms with wood everywhere they also offer them . The Hotel has an Spa and swimming pool . Restaurant is quite oK and all together at very very affordable prices specially if you compared to Moscow. less

Amazingly clean and new facility! Very comfortable beds- I slept great. Friendly staff. Great facility. I have traveled all over Russia and very rarely have I stayed in such a quiet and modern facility. The breakfast buffet every day was a wonderful way to start the day. less

Nice hotel with good food. I would recommend it - if you absolutely have to stay in Ivanovo. May be a bit pricey (for the region) but you may not have a better choice - at least in the downtown area. . less