Best Western Round Rock

1851 N IH-35, Round Rock, Texas, 78664-2001, United States
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Best Western Round Rock

Recently renovated in 2019, our beautiful property is a short hop away from downtown Austin. Pay far less than Austin hotels and be only 15-25 minutes away from all the action. Our pet friendly hotel is within walking distance to numerous restaurant show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Round Rock

Traveller Overview:
4.5 Rating: 631 reviews
Excellent 64%
Very Good 21%
Average 8%
Poor 3%
Terrible 2%
Rating

Scott H, wrote review 01/12/2019

I recommend someplace else

Check in was fine. Room was clean, Light near sink would work sometimes. Internet connection was good. The noise inside the room from the parking lot and interstate was loud. The hot breakfast was a j... more

Owner Response
LW_BWRoundRockMGMT, General Manager at Best Western Round Rock, responded to this review
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.
Rating

bcsinger1, wrote review 30/11/2019

Best Western Always a Good Bet

My Aunt, who owned several motel/hotel properties, once told me that in the Russian Roulette game of choosing a place to stay for the night, Best Western is ALWAYS a safe bet. I have found her advise... more

Rating

Sabrina F, wrote review 25/11/2019

Comfy and clean; not for the tech users

This hotel was perfect for my weekend trip to Round Rock, as I was gone most of the day and just needed a place to shower and sleep. The room is slightly outdated, as evidenced by ripped, old carpet a... more

Owner Response
LW_BWRoundRockMGMT, General Manager at Best Western Round Rock, responded to this review
Dear SabrinaF, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay
Rating

georgeljasso, wrote review 13/11/2019

The New Best Western Hotels are GREAT

Never had any issues during my stays 3 years now. Ive stayed at the Galveston Best Western and at the Round Rock Best Western Hotels and both were excellent in service and easy access back into the ci... more

Owner Response
LW_BWRoundRockMGMT, General Manager at Best Western Round Rock, responded to this review
Dear georgeljasso, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us and the Best Western - Galveston! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
Rating

Kim M, wrote review 09/11/2019

Problems galore. save the aggravation, stay elsewhere

Was assigned a smoking rm. Booked a NON smoking rm. got it changed but not before the clerk told me "because" we booked 3rd party! NO HOT WATER for 3 our our 4 day stay. Did not fly to Texas for co... more

Owner Response
BestWesternHotels, Corporate at Best Western Round Rock, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts