Best Western Round Rock

1851 N IH-35, Round Rock, Texas, 78664-2001, United States
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Best Western Round Rock

Recently renovated in 2019, our beautiful property is a short hop away from downtown Austin. Pay far less than Austin hotels and be only 15-25 minutes away from all the action. Our pet friendly hotel is within walking distance to numerous restaurant show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Round Rock

Traveller Overview:
4.5 Rating: 634 reviews
Excellent 64%
Very Good 21%
Average 8%
Poor 3%
Terrible 2%
Rating

Kevin W, wrote review 14/01/2020

Amazing Stay

This is an old facility but it has been remarkably refurbished and brought back to life and exceptionally well maintained. I read many of the reviews and decided to give it a shot. I’m am so glad I di... more

Owner Response
LW_BWRoundRockMGMT, General Manager at Best Western Round Rock, responded to this review
Dear Kevin W., Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
Rating

B6240LEnathang, wrote review 21/12/2019

Shout out to a good property

I travel a lot for business. Stayed in many hotels, most are adequate but this particular hotel was very good. It started when I called the hotel and spoke with Angel. Angel is a pleasant employee... more

Owner Response
LW_BWRoundRockMGMT, General Manager at Best Western Round Rock, responded to this review
Dear B640LEnathang, Thank you for taking the time to review your stay with us. We will let Angel know that you were pleased with his/her service. We hope to welcome you back again soon.
Rating

Sherry P, wrote review 12/12/2019

Nice and clean

Very clean and beds was awesome. Employees was very nice and helpful. We will stay there again. Breakfast was ok. Just was a very good clean place to sleep and safe place. Good Mexican restaurant clos... more

Owner Response
LW_BWRoundRockMGMT, General Manager at Best Western Round Rock, responded to this review
Dear Sherry P Thank you for the detailed review of your past stay with us. It was a pleasure to receive your positive scores in our overall service and accommodations. It is always great to hear we are meeting the expectations our guests have come to expect and deserve. We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience.
Rating

Scott H, wrote review 01/12/2019

I recommend someplace else

Check in was fine. Room was clean, Light near sink would work sometimes. Internet connection was good. The noise inside the room from the parking lot and interstate was loud. The hot breakfast was a j... more

Owner Response
LW_BWRoundRockMGMT, General Manager at Best Western Round Rock, responded to this review
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.
Rating

bcsinger1, wrote review 30/11/2019

Best Western Always a Good Bet

My Aunt, who owned several motel/hotel properties, once told me that in the Russian Roulette game of choosing a place to stay for the night, Best Western is ALWAYS a safe bet. I have found her advise... more