Best Western Rose Garden Inn & Suites

300 E Expressway 83, Mcallen, Texas, 78503-1608, United States
based on 423 reviews Trip Advisor Logo
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Best Western Rose Garden Inn & Suites

Choose the comfort and convenience of this Southern Texas hotel in McAllen, Texas.

The Best Western Rose Garden Inn & Suites is the perfect choice for travelers seeking lodging in McAllen, Texas. Whether in town for business or pleasure, thi
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Rose Garden Inn & Suites

Traveller Overview:
4.0 Rating: 423 reviews
Excellent 43%
Very Good 36%
Average 11%
Poor 3%
Terrible 4%
Rating

John P, wrote review 20/01/2020

BW Rio Grande

Excellent location from which to bird the Rio Grande Valley. Proximity to the airport is a plus. Breakfast was exceptional due to the diversity of items from which to choose. Staff was welcoming and m... more

Owner Response
BESTWESTERN44369, Director of Sales at Best Western Rose Garden Inn & Suites, responded to this review
Thank you for choosing to stay at Best Western Rose Garden Inn & Suites. Providing the highest level of hospitality is our number one priority. We hope to serve you next time you come back to McAllen Texas.
Rating

392stevekl, wrote review 20/01/2020

Rose Garden Hotel McAllen, Texas

The hotel is not the most luxurious nor extravigant, but, it's very clean, modern, comfortable with excellent service and staff. The breakfast was only of one entree and not especially appetizing...gr... more

Owner Response
BESTWESTERN44369, Director of Sales at Best Western Rose Garden Inn & Suites, responded to this review
Thank you for choosing to stay at Best Western Rose Garden Inn & Suites. Providing the highest level of hospitality is our number one priority. We hope to serve you again when you come back to McAllen, Texas.
Rating

Paradise39537131942, wrote review 30/09/2019

Nice hotel but no refrigerator

After a very hot motorcycle it was a comfortable place to stay. The laundry room was very adequate. The staff was very professional. My only complaint was the fact that my room didn't have a refrigera... more

Owner Response
BESTWESTERN44369, Director of Sales at Best Western Rose Garden Inn & Suites, responded to this review
Thank you for staying with us. We appreciate your feedback! Providing the highest level of hospitality is our number one priority. I apologize on the issue of the refrigerator, I will talk to the management team about the refrigerator and will work on the issue. Thank you and hope to see you here at Best Western Rose Garden Inn & Suites when your travels bring you back to McAllen Tx.
Rating

Todd S, wrote review 29/09/2019

Nice on the inside, not on the outside

it's an outdoor entering motel...that's all. the room is no different than an old fairfield..clean, comfortable. I thought the breakfast lacked vs. other brands - but ample eats are within 5 miles. ... more

Owner Response
BESTWESTERN44369, Director of Sales at Best Western Rose Garden Inn & Suites, responded to this review
Thank you for staying with us. We appreciate your feedback! Providing the highest level of hospitality is our number one priority. Hope to see you again when your travels bring you back to McAllen Tx.
Rating

Roam64936842807, wrote review 07/07/2019

Problems

The room looked nice when we went in but upon needing a clean restful place after a tiring trip, there were a few problems. The first was the rug was filthy. It didn't look like it had been cleaned... more

Owner Response
BESTWESTERN44369, Director of Sales at Best Western Rose Garden Inn & Suites, responded to this review
Providing the highest level of hospitality is our number one priority and we apologize for failing short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team front desk and housekeeping to ensure the necessary guidelines are in place to prevent issues like the one on your comment from occurring in the future. Once again, thank you for your feedback and we hope to serve you again whenever your travels bring you back to McAllen.