Best Western Rose and Crown Hotel

Stayed for one night on my own visiting friends so the room was not particularly important as it was just somewhere to sleep. Everything creaked and floor was not level. Coffee cups were dirty and sticky. Everything was just a bit dated. There was only one shaver light in the bathroom which was dark, especially with one of the bulbs not working. The bedding was spotless and the towels and bathroom were clean. As I said, for one night fine as a place to sleep, but would not be happy if booked for a weekend away with my partner. less

Can't be bothered to complain about anything,the host Justin made it all worth while, they should probably pay him an exceptional rate for more than making up for all the imperfections. My bath was wonderful too. Enjoyed my stay there. less

Had a great stay at the Rose & Crown. Great location right in the heart of town. Rooms were spacious and spotless. We were really made welcome by Sue on the reception who looked after us all throughout our stay. Plenty off parking to the rear. All six of us had a great stay and all enjoyed a lovely breakfast in the mornings. Would definitely recommend. less

Great location (middle of the High Street) with flat, free parking behind the hotel. Badly signed and lit car park. Staff friendly on the whole plus one notable individual serving food - a New Zealander who was just excellent. Room old fashioned but clean and serviceable. Windows are very old and I would think fragile but they do open! Bed comfy and linen decent quality, pillows a tad firm but ok. If I had the choice between this hotel and say a premier inn Bathroom clean but shower (over bath which I hate) not usable, towels were very nice quality as were the toiletries. Tea and coffee in room with biscuits.Lighting in room a bit dull. If I wanted a Tonbridge central hotel I would definitely consider using again but would ask for a room with working shower! If I had the option of a premier inn in a similar location and price, I would def opt for the PI just to get a modern working room. less

I stayed for the night while visiting friends and would never want to return. As rooms above an old pub, the place stank of grease from the pub fryers. The rooms were creaky and uneven, which is fine given this is a very old building. But attention to detail was poor. The light switches need to be turned on in a bizarre combination in order for them to work (I had to get help to turn the room lights on!). And in the morning, the water from both the hot and cold taps only ran boiling hot - on check out, I was told I needed to let the tap run for about 10 mins until it became cold (!!!). The overall experience was smelly, dirty and uncomfortable. If I had arrived earlier in the evening, I would have looked for somewhere else to stay instead. I would definitely not stay here again next time I visit my friends, and would not recommend this place to anyone either. less