Best Western Rose and Crown Hotel

The hotel is well-located, and easy to reach by car or train. The check-in was welcoming. The room clean, and clearly properly serviced. The quality of the food was excellent. One expects a certain minimum standard from the Best Western brand and this stay was no exception. less

I stayed at the hotel for one night only due to engagement in the local area and went to reception to check in and was met by the receptionist by the name of Hayley and she was extremely helpful, explained local attractions and also arranged a taxi for that evening. The room is small but comfortable. I gave the hotel and extra star/point due to Hayley. less

Room was clean and comfortable and good to stay in a traditional pub rather than modern tower, bit of a quirky trek to room which was very hot, double glazing worked incredibly well noise from other bars/clubs on a Saturday night and traffic on the high street were no bother at all, however that contributed to the room being very hot. A request for a fan was very speedily fulfilled and this worked well and surprisingly quiet. The water temperature from the shower was very temperamental, freezing, boiling and disappearing, had we been staying more than one night we would probably have got to grips with it. Had to go elsewhere to eat as food until 8.45, more or less the time we arrived, seems very early less

stayed the one night,greeted by a lovely lady at reception..upgraded my room,very nice very large bed.good bathroom,and lovely breakfast.i joined there rewards program glad i did saved quite a lot of money and received some freebies. less

The best thing about this hotel is the location. It's position on the high street allows for easy access to the wider area. The train station is a five minute walk away and the town is well served by buses. Plenty of shops, restaurants and pubs though the hotel itself has a very pleasant bar area. The hotel itself is a lovely old building but our room was very dated, basic and sorry to say, not particularly clean. The staff were friendly and welcoming but sadly I could only recommend on location. If you are happy with a very spartan room you'll be fine, if you need your little luxuries, go elsewhere. less