You approach the hotel up a beautiful tree lined avenue and at first sight you will probably think, well it looks OK. Parking is round the back up a fairly narrow road but by no means difficult.
And then you step inside and it gets better and better. We were greeted warmly by the receptionist who couldn't have been more helpful and offered to carry our bags up but we hadn't brought them in, so he showed us to our room. When I went back down I asked for his assistance and he gladly came out to the car and helped with the luggage. Rather unusually when I tipped him he said it was unnecessary and was going to give it back...I haven't had that before and of course didn't accept it back.
We booked a deluxe double room through Best Western themselves, we ended up with the Bronte Suite, Very nice thank you. I think they upgraded us as we joined their reward scheme at the time of booking, certainly worth keeping in mind when you book for the first time. Either that or they gave it to us as we are such nice people :-)
I loved the character of the place, if you want shiny and new with chrome and glass everywhere this isn't for you. Yes the floorboards creak, the doors and windows don't close easily and the decor could do with a bit of a refresh, this is a very old property full of character and lovely finishing touches, it was wonderful. The room was large with ensuite shower over the bath, a massive, comfortable bed and good facilities; tea, coffee, iron and ironing board, hairdryer, plenty of towels, toiletries and 2 TV's, one in the small sitting room. A really nice touch, you could refresh your tea etc from a table on the landing, for free, and there was fresh fruit as well. We also had a window seat overlooking the avenue, very picturesque and relaxing.
Breakfast was very good, served in a lovely breakfast room with good choice. Again the staff were very friendly and efficient and it came quickly, was hot and delicious.
It is a 10 min walk to the town centre, Ilkley itself is stunning, be aware its uphill on the way back, no problem to us but if you are a bit immobile it might represent a challenge, so take the car there is plenty of parking in town. Lots of very good restaurants, shops galore, Bettys Tearoom!!
If you like walking it is on your doorstep, literally. Turn left out of Rombalds and it is right there in front of you, beautiful walks across Ilkley moor and beyond. Harrogate is about 35 mins in the car and York just over an hour.
Rombalds is a three star hotel, clearly this must be to do with the facilities. I have stopped in worse four star hotels. It is a lovely hotel in a stunning location with first class service, really you should try it less