Best Western Rocky Mountain Lodge

6510 Highway 93 S, Whitefish, Montana, 59937-2978, United States
based on 1047 reviews Trip Advisor Logo
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Best Western Rocky Mountain Lodge

This hotel is located in the vibrant and charming town of Whitefish, MT with the gorgeous outdoors of Glacier National Park, Whitefish Lake and Whitefish Mountain Resort nearby. There are frequent festivals and events in Whitefish, as well as an abun show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Rocky Mountain Lodge

Traveller Overview:
4.5 Rating: 1047 reviews
Excellent 60%
Very Good 27%
Average 7%
Poor 2%
Terrible 1%
Rating

48thAnniversary, wrote review 07/06/2020

Everything was Perfect

A nice reception on arrival. A large room with two queen beds was super nice. Great shower and hot water after a long day of traveling. Plus very comfy beds. Quiet, probably due to many not traveling ... more

Owner Response
Jenn_FOM, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Thank you for your review. We would love to have you back if you find yourself in the area!
Rating

Jobean90, wrote review 06/06/2020

Terrible Stay, Never Again

This was the worst experience I have ever had at a hotel. My fiance and I were in town for work during the pandemic and the staff treated us like scum because we have a Seattle, WA billing address. No... more

Owner Response
Jenn_FOM, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Thank you for your review, and I would like to apologize that your stay was unsatisfactory. During the Covid crisis we are sanitizing the public areas every 2 hours and upon each use, and temporarily suspending services that require frequently used common touch points. Under Best Western and local Health Department rules we are only providing stay-over housekeeping service upon request to minimize the time that housekeepers are in Guests' private areas. We are providing Grab and Go breakfast bags instead of a breakfast buffet to ensure social distancing and proper sanitation practices. Guests are given sign up slips for the breakfast bags at the front desk and are informed to request any stay-over services needed. Sanitation stations are available for guests and employees, as well as unlimited free sanitation hand wipes, and PPE including N95 masks and latex gloves are available for all employees. We take great pride in providing exceptional service during these tough times when restrictions are in place to keep everyone safe and healthy.
Rating

Fred S, wrote review 07/03/2020

Always a pleasant stay

This was our 7th stay here. We come every year to ski. The staff always seems genuinely interested in making sure everyone has a pleasant stay. The drivers to and from the airport are friendly and ... more

Owner Response
Jenn_FOM, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Thank you, Fred. We look forward to seeing you next time!
Rating

JoanGlennS, wrote review 04/03/2020

Best of Whitefish

We visit The Whitefish area several times a year. Our stay at this Best Western is always top notch. Great staff on all shifts. Love the free shuttle service. Value for seniors is very welcome. Also ... more

Owner Response
Jenn_FOM, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
We appreciate your loyalty and look forward to your next stay with us!
Rating

lindafuqua, wrote review 28/02/2020

Great stay!

One of the best stays in a very long time. Staff very friendly and helpful. Rooms were very nice and very clean. Location to food..so resort was spot on. Lobby very inviting with chili in the afternoo... more

Owner Response
Jenn_FOM, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Thank you for your review, we'd love to have you back anytime!