Best Western Rocky Mountain House Inn & Suites

We were a hockey team of 15-17 year olds that stayed at the hotel during a tournament. The staff were just amazing. Every one of them was polite and friendly. They took the time to get to know us, and went out of their way to accommodate our team for a meal in their breakfast area, and late check outs. The rooms were comfortable, and the breakfast was really good. We would stay here again for sure. less

Hotel room was 2 queen beds non smoking. I booked through Expedia and didn’t have any concerns with booking and reservation. Room was clean, had a microwave and a fridge. Breakfast was included which started at 5, which was great because we needed to be out by 7:30am. The breakfast server lady was phenomenal! She saw that I’m wearing a hijab and reminded me that the breakfast wraps have pork in them and went in to make fresh new egg and cheese omelettes just for us. What a wonderful and kind, generous act! She was so pleasant and so kind! The ladies at the reception desk were just as friendly, accommodating and polite! All in all a great place to stay! The room didn’t come with a view you’d expect at Banff or Canmore but I was there just to stay overnight to continue driving towards clear water county. But the room and service were amazing! less

We stayed one night here in the middle of a long camping trip. The hotel is in a convenient spot. The room was very nice. We have a dog, and the staff seemed happy to see him. I used the guest laundry; all the machines were clean and worked great. Front desk staff were very friendly and even helped me find some soap to clean my favorite water bottle that really needed it. The breakfast was good. I’d be happy to stay there again. less

Very comfortable rooms and reasonably quiet stay. Very accommodating and friendly staff who go out of their way to make sure you are comfortable. Complementary breakfast has good variety with quite a bit of seating. Wifi has a strong signal which is really great considering the Hotel was quite full during our stay. TV programing provided was not great, everything was in standard definition, no HD, somewhat disappointing. Hotel is located on the far East side of Town less

We were pleasantly surprised with this hotel. The suite was very nice. It was clean and updated. Great size for a small family. Having a sink other than the bathroom was nice, as we have a 10 month old with lots of dishes and bottles to do. The beds are a bit on the hard side, but fairly comfortable and there were lots of pillows. The toilet paper could stand to be softer..... it was like sand paper. The breakfast was pretty good but there are only 9 tables. The hotel was fully booked so we weren't able to get a table the second morning so we took some food back to our room. Luckily, Tim Hortons is across the parking lot. Parking stalls are huge - like the ones at Costco. Makes it very easy to pack and unpack the car. Staff was friendly. We would stay here again. less