05/11/2015 Kaye H, St. Annes-on-Sea, United Kingdom
I stayed here with my 5 year old son fron 30th Oct-2cnd Nov. I booked a double room bed and bfast and children 5 and under ate for free. It had been a few years since i had last stayed here and i was ... more
I stayed here with my 5 year old son fron 30th Oct-2cnd Nov. I booked a double room bed and bfast and children 5 and under ate for free. It had been a few years since i had last stayed here and i was very impressed with the layout and how it looked. On arrival on the Friday we literally checked in and threw our bags in and ran back out but the room was fresh and clean and had radiators that you could control the thermostat for so even though it was chilly when we got back later that night it soon warmed up.
I really want to praise the stff here. Andy behind the bar and Clare in reception. My son talks......a lot .......to anyone! And they both listened and chatted to him for ages. Clare rang housekeeping on halloween and asked then to leave my son an extra biscuit which they did, Andy spoke to him about his own son and chatted about games etc. He had also seen us on the sunday going out for a walk and later that night when i went to get a drink he asked me if we enjoyed our walk and where we had gone. There was two ladies doing the breakfast on the Friday and the Monday who were fantastic and again made such a fuss of my boy. Nothing was too much trouble. We even had to go back to the room on monday to fetch the pictures of what he had looked like on halloween because they wanted to see him dressed up! The other guests were lovely, it was fairly busy due to murder mystery nights and various things and there was a good atmosphere.
On the Sunday eve i managed to spill a whole glass of wine all over my bed and carpet, i rang reception and someone was down within seconds, new duvet fitted and fresh towels left for me to replace the ones i had used mopping it up.
The breakfast was nice, sausages were lovely and plenty of everything.
Being away just me and a 5 year old doing a jam packed family visit is always pretty stressfull but the staff made me feel like he wasn't being a pain or that they had better things to do. This really took the stress out if things and helped me to relax when i had the chance.
Thank you to all for a very nice stay. We will be back again! less
Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Kaye H,
Thank you so much for taking the time to write a review on TripAdvisor, this really does make a pleasant read. I am delighted your son and you enjoyed the stay and everyone made the fuss of your son, rightly so.
I will be sure to pass this message on to Andy and Clare.
We look forward to welcoming you back to our hotel in the very near future.
To avail of the best rates, please contact the hotel directly.