Best Western Rockingham Forest Hotel

The lady at reception was supper friendly and helpful. Large car park at the front and rear. Easy check in and the first look of the place was welcoming, clean, and fresh. The room was standard but clean and all the items one would need. Iron and board, Large TV and kettle. The first night sleep wasn't great because of a very loud person snoring. I explained the situation the next day and was offered a different room and the rest of my weeks stay was snore free. The bathroom was modern with a ceiling shower. It has a heated radiator for your towels. Rooms cleaned daily. The breakfast is standard buffet, and the evening meal choice is limited but something for most people to choose something. The staff are very supporting and friendly. Brogan was a star and treated me very well. That to me was a big take away from my week here. The one night she was off, I did miss her service, but the others are still very accommodating and nice. All in all, a good stay away that reminded me that sometimes, the people on the shop floor make the place. One minor grumble, the chips I had on Monday and Wednesday were fresh and delicious, cut thinly and cooked to perfection with just the right amount of seasoning. The person who cut and cooked the chips tonight unfortunately didn’t do very well. The chips were soft, large, no seasoning and tasted like they were cooked earlier in the day. The person who prepared and cooked them needs to be guided by the person who was in earlier in the week. less

I didn’t really want to be writing this negative review, I have given the Best Western plenty of time to contact me to apologise (which is all I wanted). I booked the Lordship Suite the night before my wedding, the checking in was a smooth process, a friendly lady gave me my key and showed directions to the room. No mention about breakfast times or checking out times was provided. (I had always been under the assumption that check-out was 12pm). I unpacked all my wedding bits happily and then met my friend for a drink in the lobby (who was also staying at the best western). Evening staff was friendly and polite, we had some dinner and drinks, which was lovely. It wasn’t until the morning that I experienced my issue. My hair and make up lady had just finished getting me ready around 11:10am and we was on our way out…. But then the room telephone started to ring. I answered, only to be rudely told “You need to get out the room, your check out was 11”. I replied I will be as quick as I can but then immediately started to cry. My make up had to be re-done delaying the check-out even further. My friend then came back into my room and told me that he had just heard a manager shouting down the corridor (in front of guests) to GET ME OUT OF THE ROOM. My friend was gob smacked on how the staff handled the situation in front of other guests. I entered the lobby with my friends and family to check out. Not one member of staff even said bye, or even wished me a nice day. I left the Best Western feeling low and guilty. This made me very anxious and sick leading up to the journey to my ceremony! So, I just want to thank Best Western for making me cry on my wedding day *claps*. …. So before you stay at this hotel, bear in mind that some of the staff and management are rude, the hotel rooms need a good clean, full of dust, and there is hair on the bacon tongs! less

Attended a wedding reception here. Staff were very good, organised and helpful. Bar staff also very good. Food was lovely, as was the service. Niggly little things that need doing, Gents toilets doors not shutting properly! Scruffy looking windows seen when standing in the garden are. less

Our experience at Best Western Rockingham Forest Hotel in Corby was a ‘masterclass' in modern hotel accommodation, arrived late 28th Aug21. Standard double room with a huge extra large king size bed, massive Samsung curved TV and most importantly a refreshing power shower. The only issue there was the bathroom sink tap which didn’t work (so no hot or cold water) but this was quickly resolved when a man attended with an Allen key to tighten the fitting and it worked perfectly thereafter a very comfortable night's sleep. less

Just returned from 2 night break with Best Friends. From outside building is very plain certainly not a lot of curb appeal . On approaching very clean large reception area greeted by receptionist was extremely pleasant and efficient. Rooms very large very clean and beds comfortable. We were there on a “Buy a Gift “deal so we weren’t sure what to expect. The meal on first night was very good, two of party had steaks cooked as requested. Staff were very polite and. Itching too much trouble. We ate at hotel on 2nd night as very happy with quality and value of our meals. Bar staff also polite. Breakfast was very good certainly enough choice hot and tasty. Previous reviews appear to have had issues with the restaurant but we found no faults at all. Only one small request would be to have the air conditioning working as quite warm at night. Best Western Rockingham Thankyou for a very pleasant stay. less