Best Western Rockingham Forest Hotel

Found this tearoom almost by accident and so glad we did. Food was fab and great value for money. Staff and management were very friendly and helpful. Will be back very soon.. recommend very highly a little gem. Mark and Maggie 2 satisfied customers. less

Booked in for one night and glad that it was only one night. The reception staff were very friendly and we were soon booked in. We were out for the afternoon and evening so cannot comment on evening meals etc, however breakfast the next morning was very poor. The bacon was swimming in grease and all the dishes kept running out and staff had to keep apologising saying that fresh supplies wouldn't take long. We had to wait about 5 to 10 minutes for eggs and hash browns which meant that the rest of the food was at best luke warm. In general I really like Best Westerns but I'm afraid this one let us down. less

Quick check in , good size , clean and quiet room with a very nice shower. Didn't eat in the restaurant but the hotel bar is nice enough with a pool table. I doubt I'll ever go back to Corby but i would happily stay here again if I did. Didn't see a trouser press though ..... less

I stayed at the hotel for three nights on a business trip and having booked a suite was very pleasantly surprised to have been given the His Lordship Suite, which I am lead to believe is the top room in the hotel. The room was massive and stunning with the wooden panelling and the bed area was very welcoming. Having a jacuzzi bath was a pleasant surprise too. The room was a good size as mentioned, but there was nothing really in it. A long room with a sofa and a couple of armchairs but somehow it felt like something was missing. In all honesty I am at a loss as to what could be added, but maybe the placement of the furniture could be moved around a little or something. As with many U.K. Hotels, this one was lacking that final little bit of care and attention that seems to mark many continental hotels as being a step up. The fly and ear bud that were left on my bathroom floor for my entire stay, and the dead flies that were left on the carpet made one wonder about the level of regular cleaning and there were a few blown bulbs and just slightly run down bits. The dinner in the restaurant on my first evening was very good indeed and I was surprised at how good in fact. Unfortunately the second night when I went down, an hour after the restaurant had opened, I was informed that there was about a 45 minute wait on food. I waited and when the food did arrive it was once again excellent. On the third night when I was again informed of a 45 minute wait I complained and was informed that the food could be brought to my room or I could be called when it was ready. Deciding to have a pizza in my room I agreed to pay room service, grabbed a drink and headed back. The pizza looked like it had been taken from the freezer and heated in the oven straight from a supermarket and even before I saw it, the waitress apologised for it and informed me that they would not charge full price as it wasn't what they would normally serve. Staff were very helpful, especially Leanne who was the receptionist on my first night. Overall a pleasant stay but the restaurant timings absolutely have to be sorted out, and the levels of care and maintenance need to be increased for this to achieve its full potential. less

Myself and my husband stayed for two nights with breakfast last weekend. It was a birthday treat for my birthday from my children from buy a gift .com. I looked throught he avaliable hotels and was very impressed by the reviews etc. We arrived around 6pm on the friday and we were impressed by the outside of the hotel, plenty of parking and decoration. we booked in and the man and woman on reception were very plesant and helpful. We went to our room upstairs and as we walked through the double doors to our room we were hit with the smell of cigarettes, (there is a no smokingpolicy and it is supposed to be a smoke free hotel) we entered our room which was a double deluxe well it was far from deluxe. The carpet had alot of stains on, the lampshade was missing from the celling light and the bathroom sink had black scratches on it and the tea and coffee facilities were dire. there were 4 little pots of milk (you need at least 3 pots per cup) a couple of sugars and a couple of packs of coffee.. I said to my husband that we would not get a decent room as it was a voucher and they are clearly not making any money out of our stay. We went out for something to eat as there was nothing on the menu we would eat, there was a couple of places to eat 2 mins drive up the road. We got back to the hotel around 9.30 and went to bed. We did not get much sleep as the windows do not open very wide and it was so hot. Then we realised we were on a main road as the lorries started coming thick and fast throughout the night. A couple decided to have a screaming match on the footpath opposite the hotel at 1.30am that went on or about 1/2 hr. We eventualy went back to sleep around 2.15 am but it was not a restful night as the bed was so uncomfortable. We got up saturday morning and went down for breakfast which was lovley again the staff were friendly and helpful. We heard there was a wedding going on in the hotel that day (which explained why there were a few women walking round in short dressing gowns all morning) After breakfast we went into to town for an hour but as we had not had much sleep the night before we decided to go back to bed for a while. My husband put the DO NOT DISTURB sign on the door and wewent back to sleep around 11am. around 1.30pm i heard someone burst through the door which woke me, it was the maid coming to sort out our room, she saw we were in bed and walked back out. (what is the point in having a sign on the door if they ignore it). On the plus side we saw the happy couple having photos in the gardens the gardens are beautiful. We never heard a peep from the wedding guests all day/evening (except when they were staggering to bed saturday night) . On the whole the hoel itself was lovley as were the gardens and staff with plenty of parking it is just the room that let it down. less