2 night break
16/09/2016 tweenytot, Stevenage, United Kingdom
Myself and my husband stayed for two nights with breakfast last weekend. It was a birthday treat for my birthday from my children from buy a gift .com. I looked throught he avaliable hotels and was v... more
Myself and my husband stayed for two nights with breakfast last weekend. It was a birthday treat for my birthday from my children from buy a gift .com. I looked throught he avaliable hotels and was very impressed by the reviews etc.
We arrived around 6pm on the friday and we were impressed by the outside of the hotel, plenty of parking and decoration. we booked in and the man and woman on reception were very plesant and helpful. We went to our room upstairs and as we walked through the double doors to our room we were hit with the smell of cigarettes, (there is a no smokingpolicy and it is supposed to be a smoke free hotel) we entered our room which was a double deluxe well it was far from deluxe. The carpet had alot of stains on, the lampshade was missing from the celling light and the bathroom sink had black scratches on it and the tea and coffee facilities were dire. there were 4 little pots of milk (you need at least 3 pots per cup) a couple of sugars and a couple of packs of coffee.. I said to my husband that we would not get a decent room as it was a voucher and they are clearly not making any money out of our stay. We went out for something to eat as there was nothing on the menu we would eat, there was a couple of places to eat 2 mins drive up the road.
We got back to the hotel around 9.30 and went to bed. We did not get much sleep as the windows do not open very wide and it was so hot. Then we realised we were on a main road as the lorries started coming thick and fast throughout the night. A couple decided to have a screaming match on the footpath opposite the hotel at 1.30am that went on or about 1/2 hr. We eventualy went back to sleep around 2.15 am but it was not a restful night as the bed was so uncomfortable.
We got up saturday morning and went down for breakfast which was lovley again the staff were friendly and helpful. We heard there was a wedding going on in the hotel that day (which explained why there were a few women walking round in short dressing gowns all morning) After breakfast we went into to town for an hour but as we had not had much sleep the night before we decided to go back to bed for a while. My husband put the DO NOT DISTURB sign on the door and wewent back to sleep around 11am. around 1.30pm i heard someone burst through the door which woke me, it was the maid coming to sort out our room, she saw we were in bed and walked back out. (what is the point in having a sign on the door if they ignore it).
On the plus side we saw the happy couple having photos in the gardens the gardens are beautiful. We never heard a peep from the wedding guests all day/evening (except when they were staggering to bed saturday night) .
On the whole the hoel itself was lovley as were the gardens and staff with plenty of parking it is just the room that let it down. less
Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Thank you for taking the time to write a review on TripAdvisor.
I am sorry to hear you were disturbed in your room especially when you had a do not disturb sign on the door. This will be dealt with internally.
We hope to welcome you back in the very near future.