Best Western Rochester Marketplace Inn

940 Jefferson Road, Rochester, New York, 14623-3214, United States
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Best Western Rochester Marketplace Inn

Discover this charming Rochester, New York hotel minutes away from the Blue Cross Arena and the Sea Breeze Amusement Park and many outdoor recreational activities including: hiking, biking and golfing. Located off the New York State Thruway in east c show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
940 Jefferson Road, Rochester, New York, 14623-3214, United States

Reviews of Best Western Rochester Marketplace Inn

Traveller Overview:
4.0 Rating: 577 reviews
Excellent 34%
Very Good 32%
Average 18%
Poor 8%
Terrible 6%
Rating

CarrieD1979, wrote review 07/08/2022

Good for a one night stay

We stayed just one night at the BW Rochester Marketplace Inn and that was good enough for me. The pros--the staff were very friendly and the rooms were (mostly updated). It's in a good location, jus... more

Rating

Jamie K, wrote review 31/07/2022

Outstanding!

Best Western Marketplace in Rochester is located close to all major highways and attractions. The staff is really friendly and helpful, and breakfast in the morning is stuffed with eggs, bacon and fre... more

Rating

dr1285, wrote review 21/07/2022

Great place to stay! Great staff! Very Friendly

Made my reservations online but then called to have modification and they made the changes without issue. Gave me information on the best time to arrive and when I left items in the room I called 7 ho... more

Rating

greek1957, wrote review 18/06/2022

Don’t stay here if you want peace and quiet

The reason I rated this hotel solo is not because of cleanliness or anything like that it’s because we had teenagers running up and down the hallway banging on our door and the manager basically did n... more

Owner Response
Levent Altintas, General Manager at Best Western Rochester Marketplace Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

susnay2022, wrote review 29/05/2022

Lodging charged despite cancellation.

I made a hotel reservation for 2 nights (May 10 and May 11, 2022) at Best Western Rochester Marketplace Inn via AAA. I called the Best Western front desk (1-585-427-2700) and cancelled the reservation... more

Owner Response
Levent Altintas, General Manager at Best Western Rochester Marketplace Inn, responded to this review
Hello, We can not find your reservation. Could you please call hotel, at 5854272700.Thank you

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