Best Western Roanoke Inn & Suites

337 Dorman Road, Roanoke, Texas, 76262-9129, United States
based on 218 reviews Trip Advisor Logo
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Best Western Roanoke Inn & Suites

Stay at the Best Western Roanoke Inn & Suites where we focus on the details to make you feel at home! Our Roanoke, TX hotel is located just minutes from Texas Motor Speedway, Baylor Hospital, Deloitte University and Oak Street.

Located in a
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Roanoke Inn & Suites

Traveller Overview:
4.5 Rating: 218 reviews
Excellent 53%
Very Good 28%
Average 14%
Poor 3%
Terrible 0%
Rating

mcasabar, wrote review 19/02/2020

Clean rooms. Low prices

A couple of my family members came down with the flu. I couldn’t afford to get sick and miss time from work, so I decided to find a hotel that I could stay in until everyone was better. After a quic... more

Rating

mickeyod62, wrote review 14/02/2020

Nice hotel

Enjoyed our stay when we were looking for a new home. Staff was very friendly and helpful. Easy to find and in a great location. Highly recommend this hotel if you are needing one in there area of tow... more

Rating

lauramac13, wrote review 26/01/2020

TX Business trip

BW hotel was convenient to highway, clean rooms and good value. We had a small blip in rooms ( someone was in ours) but management corrected it quickly and walked us to our room personally. Breakfast ... more

Rating

Spencer0506, wrote review 31/12/2019

Disappointing

Our room had several problems. The TV was disconnected, The manager did come to the room and reconnected it. There was no clock radio, paper, pencil., The light bulbs were low voltage. We had a stran... more

Rating

stephaniet74, wrote review 04/12/2019

Will not go back

I was traveling and my husband booked the hotel for me. We checked in late and just wanted to get to the room. There was an odd smell that I couldn't put my finger on- like food but there was not a re... more

Owner Response
BWRoanoke-MGMT, Manager at Best Western Roanoke Inn & Suites, responded to this review
Thank you for taking time to review your stay at our hotel. I would like to sincerely apologize for any apparent lack of cleanliness you may have experienced during your stay with us. As you can see from the majority of other reviews our property is consistently regarded for our dedication to cleanliness. That being said, we understand your concerns and our property is currently under contract with a firm which is re-designing our property for renovation. We are in the process of fully updating all items in the hotel, including: furniture, carpeting and tile, installation of high quality vinyl wall paper in all rooms, new light fixtures - essentially all aspects of this property will soon be updated and modernized. We sincerely appreciate your business and it is our hope that, perhaps after our completed renovation, you will allow us another opportunity to provide you with an exceptional experience.