Best Western Rives de Paris La Defense

We had a lovely four night stay in Paris at this Best Western hotel. We booked this hotel through Groupon as it was a lot cheaper on there and breakfast was included in the price (£51/night). The location was perfect for us as it is outside the centre of Paris but isn’t too far away on the metro for day trips into the city. The hotel is generally clean and tidy, modern, and the staff are friendly and welcoming. So our overall first impressions of this hotel were good. However, we did have a few issues during our stay here. Firstly, after our first day out we came back to the hotel to find that our room had been seen to by the cleaners (obviously this wasn’t the issue). The issue was that the cleaner/s had left their cleaning stuff in our room, with the window wide open (which was shut when we left) and as the safe in our room didn’t work, anyone could have come in through the window and taken our belongings. They also took our old towels and replaced them with small hand towels instead of regular size ones which meant we had to go down to reception to get these changed. Also, our room had some maintenance issues regarding the doors to the shower. The door wouldn’t close properly and inevitably caused the bathroom floor to become wet when showering. The TV was very temperamental and wouldn’t work for a lot of the time during our stay. We had the same issue with the wifi. We were very reliant upon the data on our phones in order to look up things do to around Paris on the internet. On the other hand, the air-con in our room was very good and kept us cool during the night. Also, the breakfast was nice and had a lot of variety to it. We both agree that we wouldn’t stay here again as the room seemed to lack a bit of TLC. However, for the price we paid on Groupon for our stay, we believe the hotel was of satisfactory quality. less

We have just stayed here for four nights. The bed was broken, the room was tiny, they stole my towels i had taken with me from home. The breakfast was very minimal and very disappointing, the bathroom was filthy with stains all over the walls. And its almost like they treated us completely different to their other guest because we used a groupon deal. We definitely noticed a different level of service we received compared to every other guest. I would not ever stay here again and i would tell everyone to avoid this hotel. Also location is awful, too far from central Paris and rubbish restaurants near by. less

The hotel has a good position outside central Paris. The view from room is great. The breakfast is fair enough, with small quantities but good quality products. The rooms are pretty small, but cosy. The bathrooms need to be upgraded. The staff is welcoming and willing to help you any time. The conexion to downtown Paris is good. less

We booked months before, for the Christmas Eve night and everything was more then ok. We could even check in late in the night (advising before). Pretty nice room (if you are not used to it, remember that a french double bed is smaller then a normal one), everything was clean and very well fornitured. On Christmas morning they even hang a chocolate bag at our door. Not a perfect judgement: our room was really ok, but not the ones shown in the pics (we bought an offer via Groupon), so it was smaller then what expected. Anyway nice trip. less

Stayed here for 4 nights, the staff were so helpful especially the assistant manager Walid, he went above & beyond to accommodate our needs. The hotel was perfect it's away from the hustle & bustle of Paris, in a safe and quiet neighbourhood, yet has excellent public transport near by, the 163 & 164 bus 1 minute from the hotel takes you to lots of connecting train and bus stations. There are a few tasty restaurants close by, an Indian one 3 minute walk was delicious and a 15 minute walk to an authentic Moroccan restaurant. The hotel is clean and has a nice continental breakfast. I would definitely stay here again. less