Yes, it is a joke. We checked in July 19th, There are ants in the room and of course no one will see that because they are lazy and no attention to detail at all. Jacuzzi Room 220, 3 out of 8 jets doe... more
Yes, it is a joke. We checked in July 19th, There are ants in the room and of course no one will see that because they are lazy and no attention to detail at all. Jacuzzi Room 220, 3 out of 8 jets does not work, of course housekeeping won't check and engineer will have tons of excuse to not fix it while renovating other rooms and we will result in room change therefore we put up with it. We ask housekeeping to us towels only to use a floor matts from Jacuzzi to bathroom just all over the floor because the carpets has sharp objects, we were afraid to lift it up because god knows how many dead creatures are hidden there. Towels has hair and black mark, how can one travel to a foreign place and safely use the towel with other people hair and god knows what kind of mark or stain that is from the WHITE TOWELS? Are housekeepers/laundry attendant blind? or simply don't care?
We read reviews after booking a non-refundable room there and immediately regret it so much. But what's done is done, we must be prepared for what can happen to us. So we bought our own towels, fabric spray because carpets stink, and tub cleaners for jacuzzi because Housekeeping is a joke. We even bought flashlights to triple check for bedbugs and thankfully none, it's been two days and no funny business on our skin.
Night person on Friday the 20th, RUDE, just friggin rude, sorry I have no better description than RUDE.
I have type my issues. If the managers or any care to attention to my dissatisfaction to your property and want to really something about it then contact me. You can see the day i checked in and what room i was in. If management really care then email me to provide a better explanation to my poor experience encountered. If you respond to my review asking me to provide you extra information and contact you, then simply don't respond and allow me to believe this property is a Joke. less