Best Western Riverside Inn

2400 Riverside Drive, Macon, Georgia, 31204-1779, United States
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Best Western Riverside Inn

Visit the Cherry Blossom Capital of the World in Georgia and stay at this interior corridor Best Western Riverside Inn in Macon. We are located in the heart of Georgia off of Interstate 75. Our hotel provides easy access to local tourist attractions show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
2400 Riverside Drive, Macon, Georgia, 31204-1779, United States

Reviews of Best Western Riverside Inn

Traveller Overview:
4.0 Rating: 707 reviews
Excellent 40%
Very Good 34%
Average 13%
Poor 6%
Terrible 5%
Rating

kareneschu, wrote review 20/11/2020

Stayed 1 night while traveling through the state TERRIBLE CUSTOMER SERVICE

Simple stay for 1 night but from the reservations agent (not sure where we got directed to...bad reservations number hopefully) - stated - did I stutter and hung up on me,.... to the male desk clerk c... more

Rating

dkorvanen, wrote review 06/11/2020

Room Filthy

The room was filthy and dusty really dusty like it had not been cleaned in months The excuse was someone rented the room for 1 month.... looked like it wasn’t cleaned hopefully the sheets were! I ha... more

Rating

Orlando G, wrote review 02/11/2020

great place

The property is older and could use some renovation, but overall the place was nice and clean. The curtains in the rooms could be better as they hang loose and the parking lights shine through all nig... more

Owner Response
Masterkey Hospitality, Owner at Best Western Riverside Inn, responded to this review
Dear Guest, Thanks for your comments. Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. We hope to see you again soon! Best Regards, Management Team
Rating

JuniorKerber, wrote review 05/09/2020

Better options in the area

Old Hotel refurbished. The first impression is good when you come in the lobby with nice stairs and white piano but when I come in the room smells like old dirty AC or maybe the carpet. I return to th... more

Owner Response
MasterkeyHospitality, Director of Sales at Best Western Riverside Inn, responded to this review
Dear Guest, We are very sorry to hear that you did not have a completely satisfying visit at our property. Our team has reviewed each of your comments and have taken appropriate actions to resolve the housekeeping and staff issues. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards, Management Team
Rating

220triciac, wrote review 23/08/2020

Stayed overnight while moving

Our family stayed one night while moving cross country with two dogs. We chose this due to the price and accepting our fur babies. The lobby was beautiful. The staff was very nice. We were directed ... more

Owner Response
MasterkeyHospitality, Director of Sales at Best Western Riverside Inn, responded to this review
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards, Management Team