Best Western Riverside Inn

We had a wedding in Macon and stayed at this location. Let me start with the cons: this hotel is two floors and has no elevator so pack light and if you have elderly or handicapped family members please make sure that you tell them you need a room on the first floor. The hallway smells like cigarette smoke although it's signs that say no smoking. The hallway needs a deep shampooing. The breakfast is a nice gesture but it's subpar so don't let this be the reason you book. Now to the Pros: When we arrived until we checked out the staff was very friendly. We stayed on the second floor and our room was very clean to the naked eye. It appeared to be recently renovated which was a plus in my book. The bed was fairly comfortable. The room comes equipped with a microwave, mini fridge, iron, and ironing board...which are always bonus points when I stay somewhere. Overall if I had to stay overnight in Macon I would stay here again. less

Right from the start this hotel was a disappointment. I was ‘greeted’ by a rude lady at the front desk who stated “our internet, TV, and phone aren’t working” even before saying hello. That same lady stunk up the whole lobby by smoking right outside of the front door every time I was coming into or out of the hotel- ironically right next to a huge sign stating that this is a smoke-free facility. The hotel is an outdated cheap hotel that hasn’t been updated since the 80s at best. It’s musty in the hallways. There is no elevator. So you lug your stuff up a staircase. The air conditioner vents in the Hall leak on your head as you go down the hall (maybe the cause of the musty smell is mold...?) The room smelled terribly like mildew. I had a headache from the smell all three nights. The doors don’t shut behind you, FYI, because walking to and from my room I saw multiple door wide open with no one in the room and belongings visible from the hall. The hotel is in a bad part of town and the bar attached to the hotel is sleazy. There was a homeless and or drunk person sleeping on the sidewalk one night. I would NOT stay here with my children. The breakfast was good but the lady had a tip jar out on the counter. That seemed pretty pretentious to me and made me feel awkward. My advice is to continue up 75/Riverside Drive a few more miles and stay in a better part of town with nicer hotels. less

First room smelled like mildew and there was mildew on the pillow. Second room smelled like smoke, even though it was supposed to be smoke free. The hallway had an old stale smell to it. Cost more than we expected, plus additional charges for our dog. Not at all happy. less

Room was nice and clean, fairly updated, everything worked properly and breakfast was great only 4 stars because the guy who checked us in wasn't very informative or friendly possibly sleepy? Checked in at 2am to get a few hours of sleep before finishing our drive and there was a flea on my daughter's pillow that freaked her out. The hallways did smell like smoke a little. Overall not bad. less

The stay was okay. Free breakfast was decent. The room was clean - bathroom shower wasn’t as clean as I would prefer and it wouldn’t drain. My biggest complaint is after we checked into our room, someone tried to switch us rooms with not much explanation. She didn’t identify that she worked at the hotel even though I had asked her twice if she did so I thought it was a random guest trying to switch rooms with us. It ended up being someone who worked at the hotel but kind of frustrating having to switch rooms after you just got checked and and started to unpack. Oh well. less