Not worth your money, You feel cheated I assure you
Very small rooms, dusty, bathroom door almost touches toilet. Mold on the shower curtain. Shower kept going cold, maintenance was suppose to come fix it but didn’t. You can tell that they don’t take v... more
Very small rooms, dusty, bathroom door almost touches toilet. Mold on the shower curtain. Shower kept going cold, maintenance was suppose to come fix it but didn’t. You can tell that they don’t take very good care of there rooms. This review is taking a long time to load now because the WiFi is very slow. less
Masterkey Hospitality, Owner at Best Western Riverside Inn, responded to this review
Dear Guest,
We appreciate that you took the time out to provide us with a candid review. We are deeply sorry to hear that your recent stay at our hotel was anything less than satisfactory. This is not our hotel's norm. And we would like to assure you that we have shared your concerns with our team to ensure these situations are not repeated in the future and resolved in an instance. We sincerely hope you would give us another chance to provide you with a better and superior hospitality service the next time you are in town.
Best Regards,
Management Team