Best Western Riverside Inn

Stayed here on way to N GA and on way back. First stay ok. Welcomed with a gift bag by the desk clerk. Room was in back - had to drive around. No elevators so you need to stay on bottom floor or haul your luggage up a "grand" flight of stairs. Breakfast was so-so. Guy supporting the breakfast food was not friendly. Our room had a toilet flushing problem which we reported. Returned to same room 10 days later. Toilet still not flushing well. Desk Clerk at check in acted like we were interrupting her by checking in. Asked for gift bag - never heard of it. Asked for water. After 10 minutes she managed to bring out a bottle of water. STAY SOMEWHERE ELSE. less

We stopped in here after driving 11 hours from Ohio. Our reservations were made easily online prior to arrival. When we arrived the property it was appealing, easily accessible and clean. On check in, and throughout our stay, the staff was accommodating and friend ensuring all of our questions and needs were met. I even noticed the desk clerk helping a senior with change for the vending machine and being very kind and respectful 🙂 The room was very comfortable and clean, the pillows on the bed were wonderful! We were supplied with extra towels and pillows readily per our request. The bathroom in our room was clean and stocked and the complimentary hygiene supplies were of good quality. The pool temp was perfect and the area was clean with pool towels supplied at our request. Breakfast was delicious, fresh and hot. The staff in the dining room were very friendly and helpful. The dining room was clean and provided plenty of space for everyone 🙂 This establishment was a welcome oasis on our long journey! We would stay here again and recommend it to anyone! A wonderful stay for a great price!! Thank you Best Western Riverside Inn of Macon Georgia! less

Recently spent three nights at the BW Riverside. This motel has been there for decades, and its restaurant was a destination for wedding parties and after-Sunday brunch. Now the restaurant is a successful bar and lounge. The motel is arranged on two stories around a central courtyard with lawn and swimming pool. There is also an excellent exercise facility, and the breakfast is free (eggs, sausage, biscuits) plus waffles, cereal, fresh fruit etc etc. The rooms are quiet, standard motel with individual atmosphere control, good WiFi connection and very large TVs, and an easy chair.. Large bathrooms. Plenty of convenient parking space. Pleasant and helpful staff. Plus it is right off Interstate 75 and convenient to all parts of Macon. Plus the rates are very reasonable. What's not to like?!! less

Always trusted Best Western to be nice and clean. No more! Live bug found in the bed upon arrival. Then, we were moved to a "smoking" room and I have asthma. Unfriendly, unapologetic front desk staff. less

My stay at the Best Western was great. The room was clean and very accommodating. The staff was friendly and very helpful during my time there. The host on duty always greeted me with a smile and helped me when I had difficulties with my room key. less