Best Western Riverside Inn

This appears to be a recently renovated property and it is attractive throughout. It is also quiet. Front desk staff person Ty was outstandingly friendly, efficient and helpful. Breakfast was fine, the standard BW fare. But the renovators appear to have been very shoddy workmen. In our first room, we could not get a Wi-Fi signal. In our second room we could, but the room cooling system never actually delivered cool air. It did, however, make a ton of noise. The hooks on the bathroom door were at the very top, out of reach of normal humans. The bathroom tap controls were stiff and made warm/hot water hard to get. The false marble countertop was discolored around the taps, which were designed to deposit water on the marble almost as much as into the sink. The bed sheets were scratchy and the pillows were lumpy. It just wasn’t up to BW normal standards though very attractive. less

This place is exactly what you'd expect from a Best Western in Macon. Their service is consistent, breakfast is standard continental, wifi is decent, rooms are adequately clean, and the area is pretty safe. It's pretty close to just about everything in Macon as well. less

The hotel is getting new carpet in hallways. The room was comfortable and clean. Breakfast was great! Sausage, eggs, biscuits fruit and muffins. WiFi was horrible. We could not get anything to load. If you need it to work I’d probably not stay here unless it’s been upgraded. I have never had this kind of problem anywhere else and even had them move us to lower level to see if it was better. It wasn’t. less

Not great. Bathtub faucet quite loose. Room quite musty. Breakfast area poorly designed - food in 3 different areas so people criss-cross and easy to bump into each other - worst design I've seen in a free breakfast area. Lounge outside and next to hotel and very small and smokey - bad. less

The room was adequate. The whole hotel smelt of cigarette smoke. Our room did not smell. The bed was OK. The shower was hot decent showershower pressure. The Attending at breakfast seemed very helpful and hospitable! I had a nice hot breakfast as well as fruits and oatmeal. less