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Best Western Riverside Apartments

4 Star Rating

Rooms & Rates

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Stay at these centrally located Melbourne apartments, just a few minutes walk to Crown Casino, Melbourne Exhibition & Convention Centre, Southbank restaurants, Observation Deck and Etihad Stadium. The MCG and Rod Laver Tennis Centre are just a short tram ride away.

The Best Western Riverside Apartments offers modern and comfortable accommodation in Melbourne. Facilities include large living/dining room, fully equipped kitchen, laundry, air conditioning, cable television, high-speed Internet access, 24-hour reception and daily cleaning service. Garage parking can be provided for 35.00 per night.

This Melbourne accommodation complex also includes Riverside Annex Apartments, described as the annex rooms when booking, which are located on the corner of Flinders and Highlander Lane situated on the first, second and third floors, just near our reception on Highlander Lane.

For professional customer service and a central location in Melbourne, make a reservation at the Best Western Riverside Apartments today!

Please note: all apartments are strictly non-smoking. Enjoy your stay.

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Location

474 Flinders Street
Melbourne
3000
Australia
4 Star Rating

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 10:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 3000

Send to Tom Tom

Address
474 Flinders Street
Melbourne
3000
Australia


What's nearby?

Recreation

  • 80.00 kilometer(s) from Geelong

  • 0.05 kilometer(s) from Victoria University

  • 3.00 kilometer(s) from Melbourne University




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 371 traveller reviews
Rating: 5 80
Rating: 4 144
Rating: 3 70
Rating: 2 35
Rating: 1 42
Rating

Comfort Apartment, like home

31/08/2018 David w,

I was impressed by the size of our apartment. We are big family, but everyone could find a place to hide~ :D Beds are bit firm but comfortable, and kitchen area was just so convenient and well equippe... more

Rating

Eh

08/08/2018 Global598584,

Well they charged us $40 a night for a roll out bed and wouldn’t do us some sort of discount even though eve been staying there twice a year for twelve years. Oh well all good things come to an end I ... more

Owner Response
Natasha P, Manager at Riverside Apartments Melbourne, responded to this review
Dear guest, thank you for staying with us. We appreciate your loyalty in the past twelve years and we believe that you must have many good memories with us. I'm sorry to hear the extra bed fee makes you not happy but anyway making money from the extra bed is not our purpose. Running an apartment needs a lot of time and hard working as well. Hope you can understand and we always welcome you at anytime.
Rating

Great Location

08/08/2018 Kylie M, Adelaide, Australia

I have stayed here many times, the location is excellent, and the room has everything that I need. It was good that I had stayed previously as the directions to the lift area were none existent and I ... more

Owner Response
Cindy_Riverside, General Manager at Riverside Apartments Melbourne, responded to this review
Dear Kylie, thank you for staying with us and your comments. Our location is very good and we tried to provide outstanding services and cleaning as well. Apologies for the unclear directions and room cleaning. We will improve and provide a better experience next time!
Rating

Locked out at 1am, closed down brothel in lobby, and put in a building separate to the main hotel

03/08/2018 ThisismeSC, Melbourne, Australia

Quite honestly, the room was OK, and not bad for the price. Everything else - absolutely TERRIBLE. On check in we were told our room was actually in a separate building and given direction to a poorly... more

Owner Response
Cindy_Riverside, General Manager at Riverside Apartments Melbourne, responded to this review
Hi SC, I apologize for your unpleasant experience, and totally understand your concerns. Our house keeping team and reception staff always give their best to provide outstanding service to our guests, as you said the room itself is OK. Unfortunately we only own upper 3 levels and ground floor does not belong to us. The dirtiness you see through the lift glass is from outside and we've pushed body corporate to arrange professional building cleaning company to clean it. Our staff can only clean the inside for safety reason. regarding your concern about the massage store, the landlord said they are under legal process to vacant the place. And we believe it won't take long time. We didn't realize what happened in the store because no guest complained about it before. As we have 24 hours onsite security and camera in the lobby area, our guest didn't get any problem with the store so far. Thank you SC for your kindly review and we will try our best to fix these issues as much as we can.
Rating

One bed apartment and two bed apartment

29/07/2018 donnyward33,

Little dissapointed as the lift broke down in one bed apartment and had to use fire escape. Then when went to check out on check out time desk was unattended. Staff were different all the time and had... more

Owner Response
Natasha P, Manager at Riverside Apartments Melbourne, responded to this review
Dear donnyward33, thank you for staying with us. We're so sorry about the experience you had. Your comment is really important to us and we will improve accordingly. I'm sure you will have a different next time.