Was not expecting a lot for an up north mid-range chain hotel. Was pleasantly surprised. Quick check in and request for ground floor room (yes, this is a 2 story walk up) was honored. Room was on Main Street with a fair amount of traffic, however, it was noise was never a problem.
Hangers were tethered, however, there were enough. There were 2 luggage racks, 2 queen beds, a chair, a desk and chair and a nice size balcony on the river with view of the bridge.
Beds were quite comfortable and we got a good nights sleep. The shower head was good quality and placed high, the bathtub was not very deep. The bathroom towels were quite fluffy and nice.
Breakfast was nicer than anticipated for this price point to include hot oatmeal, biscuits and gravy, scrambled (powdered) eggs, cold cereals, a few breads and plain donut holes and, of course, waffles. There was plenty of seating including on the balcony in full sun. For winter time visitors there was a fireplace that was open in 2 rooms.
Check out was quick and easy and we got a call shortly after leaving that an IPod had been left behind and found by housekeeping and turned into the front desk. We were close enough we turned around and went back for it. They did offer to otherwise send it in the mail.
We turned in a small credit from a prior Best Western stay and were told it would be credited on our account. At the time of check out that had not been done. A call was placed to the front desk when we returned home, however, we have yet to hear back from "the manager".