Best Western River North Hotel

125 W Ohio Street, Chicago, Illinois, 60654-7168, United States
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Best Western River North Hotel

Experience our newly renovated hotel in downtown Chicago that offers on-site parking (25 fee per day) and an indoor pool. Walk to Michigan Avenue, the free Navy Pier trolley or Millennium Park. Chicagos museum campus is just a short ride away, home t show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western River North Hotel

Traveller Overview:
4.0 Rating: 2996 reviews
Excellent 42%
Very Good 36%
Average 12%
Poor 5%
Terrible 2%
Rating

jschoenw, wrote review 26/01/2020

Not bad

Pretty good hotel in Chicago you can do a lot of sightseeing directly from here. Hotel is nice rooms are large and clean beds are comfortable the only thing I was missing was a refrigerator. Parking r... more

Rating

Sleepy_in_class, wrote review 25/01/2020

Loud tour bus parked outside my window

It's located downtown but it was noisy. I was in Chicago to attend classes for a certification. Roughly 1:30am- 2:30am in the morning, Hubby and I are trying to go to sleep and we hero all this rea... more

Rating

bradlewis5800, wrote review 21/01/2020

As always.

Everything from the time you arrive to the time you leave is excellent. Rooms are great as well as the staff. The food in Pizzeria Ora is awesome as it always is. Don't forget to try it for breafast. ... more

Owner Response
RiverNorthHotel, General Manager at Best Western River North Hotel, responded to this review
Thank you so much for your continued patronage of Best Western River North Hotel. We are pleased you found every thing to be excellent during your stay. We look forward to having you stay with us again soon.
Rating

dipeeples, wrote review 20/01/2020

Nice Hotel

Nice Hotel just some confusion with deposit and parking charges. I do suggest using a major credit card for this not a debit card makes it easier to dispute and not have to wait for your money back. O... more

Rating

Trek30962060943, wrote review 17/01/2020

Chicago-1/14-1/16

Room was a bit smaller than I expected for two people. Wasn't completely satisfied with the front desk staff member I check in when we arrived. Seemed to have a bit of an attitude towards me when I as... more

Owner Response
RiverNorthHotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for sharing your concern. It is through feedback such as yours that we are able to make improvements. We apologize for any less than expected service from our team. The feedback we receive regarding the friendliness of the staff is usually very positive. Please be assured corrective measures will be taken. We are pleased that the room was fine. We welcome a second chance to impress you.