Best Western River North Hotel

125 W Ohio Street, Chicago, Illinois, 60654-7168, United States
based on 3027 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western River North Hotel

Experience our newly renovated hotel in downtown Chicago that offers on-site parking (25 fee per day) and an indoor pool. Walk to Michigan Avenue, the free Navy Pier trolley or Millennium Park. Chicagos museum campus is just a short ride away, home t show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western River North Hotel

Traveller Overview:
4.0 Rating: 3027 reviews
Excellent 42%
Very Good 36%
Average 12%
Poor 4%
Terrible 2%
Rating

mvonzet, wrote review 01/08/2020

Weed Den filled with teenage hoodlums

Weed Den w/high traffic from what appeared to be teenage hoodlums. I was awakened by loud noise, arguing, strong spell of marijuana 24/7. Guests was smoking marijuana throughout the hotel and in the ... more

Owner Response
River North Hotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for sharing your comments as they give us an opportunity to make improvements. Our hotel is 100% nonsmoking. We have signage all around the hotel, guests acknowledge this policy on the registration paperwork and we hand a guest a copy of the policy upon check in. We expect all our guests to follow the policies as instructed. Should we receive a report of smoking in the hotel we do our best to correct the situation.
Rating

billfaith, wrote review 22/07/2020

Good location and price but otherwise not great

The pictures on their website look much better than the room I got. The hotel was easy to get to an check in went well. The lady who checked us in was very nice. Once my kids and I parked, we walke... more

Owner Response
River North Hotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for sharing your comments as they give us an opportunity to make improvements. We completed a full renovation of the hotel in 2018. We are pleased that you enjoyed the service and location and hope to see you again in the future.
Rating

F7704AXannm, wrote review 20/07/2020

Clean hotel few blocks from Michigan Ave

Hotel was clean and most staff was friendly and helpful. Suite was huge and nice furniture. No breakfast included. Restaurant attached was decent for breakfast. Location is close to many food options... more

Owner Response
River North Hotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for staying with us and sharing your experience. We are pleased you found the hotel to be clean and the team to be friendly. Our central downtown location puts us within walking distance of all Chicago attractions. Limiting our pool occupancy and times is required by law due to current pandemic, as the situation improves we expect to remove this requirement.
Rating

KNorahDyck, wrote review 18/07/2020

Family Vacation

I searched many hotels in downtown Chicago and this was the best value for money. The two separate buildings were a bit awkward but were not that big of a problem. The rooms were spacious for our fa... more

Owner Response
River North Hotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for choosing our hotel and sharing your comments. We are pleased you enjoyed your stay and the service from our team. We hope to see you again on your next family vacation.
Rating

cathee756, wrote review 11/07/2020

Great

Great staff, excellent stay, when I travel out of town I always use Best Western, it make me feel like I'm at home. My family's use this hotel for family's reunion, wedding and other functions. We lov... more

Owner Response
River North Hotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for your continued patronage of Best Western. We are pleased you had a great stay and we look forward to seeing you again.