Best Western River North Hotel

125 W Ohio Street, Chicago, Illinois, 60654-7168, United States
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Best Western River North Hotel

Experience our newly renovated hotel in downtown Chicago that offers on-site parking (25 fee per day) and an indoor pool. Walk to Michigan Avenue, the free Navy Pier trolley or Millennium Park. Chicagos museum campus is just a short ride away, home t show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western River North Hotel

Traveller Overview:
4.0 Rating: 3017 reviews
Excellent 42%
Very Good 36%
Average 12%
Poor 4%
Terrible 2%
Rating

d4ydr33m3r, wrote review 14/03/2020

Good vfm with some minor caveats

Overall a good vfm hotel that does great at all levels. Location was quite good with walking distance to the river. Room was clean and spacious with plenty of amenities, but the floor level had a bad ... more

Owner Response
RiverNorthHotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for staying with us and sharing your experience. We are pleased that overall you found the hotel to be a value for the money and the service was helpful. We hope to see you again soon.
Rating

revenge7978, wrote review 08/03/2020

Noisy

Very noisy within hotel throughout night. Not typical city noise. Hotel was clean overall. Parking somewhat reasonable and within walking distance to the Willis tower and many restaurants and stores. ... more

Owner Response
RiverNorthHotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for choosing us and sharing your feedback. Please be assured that we have procedures and staff in place at all times to address any issues, including noise for other guests. We are happy that you found the hotel to be clean with reasonable parking. We hope you will choose us again should your travels bring you back to Chicago.
Rating

r00m105, wrote review 02/03/2020

Great hotel

Brandon @ the front desk is fabulous so sweet @ helpful, Super polite. You found a good guy. Good breakfast hot & fast Smallest elevator I have ever seen. Easy in & out . McDonald's , Walgreens acro... more

Owner Response
RiverNorthHotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for staying with us and sharing your comments. We are pleased to hear your enjoyed the stay and the service from the team. We hope to see you again soon.
Rating

exactpitch, wrote review 02/03/2020

Great Place Great Value

Clean, Safe, Fun, and Friendly. The staff was really friendly and made us feel safe and comfortable. They provided knowledge and advice that would be useful to anyone visiting Chicago. The kids re... more

Owner Response
RiverNorthHotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for choosing Best Western River North for your recent visit into Chicago. Being a hotel that is called "great place great value" is our goal! We are so pleased that your family enjoyed the stay and our team made you feel safe and comfortable. We hope to see you again soon.
Rating

serenemadison, wrote review 24/02/2020

River North

I was unaware that I had to pay a deposit of $100 during check-in. This potentially could have ruined the experience that I had already paid and reserved in advance, if I had not had the money on hand... more

Owner Response
RiverNorthHotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for staying with us and sharing your comments. It is through feedback such as yours that we can make improvements. All full service hotels take an incidental deposit upon check in, this is not unique to Best Western River North. This allows our guests to use services such as in room movies, phone calls and room service. If you do not have an additional charges during your stay the hold is released. We do not advertise nor list microwaves or refrigerators as standard amenities of our hotel, but we do apologize if you were expecting. We do have both available complimentary upon request and we also have a microwave available for use in our lobby. We are pleased that outside of this you enjoyed the room and found the team to be very kind. We hope to see you again soon.