Best Western River North Hotel

Reserving the room went very smooth. Approaching the hotel, don't let the outside fool you because the inside is renovated nicely. The valet parking was pretty disorganized, but we got our car back in the end so it is fine. If you want, there is in-out privileges included with the $25 parking now as I found out when I got there. We had no problems with the attitude or knowledge with the staff. Very suitable, accessible location for tourism as well as it is very close to many attractions and the train station which can take you to even more attractions. Highly recommended for Chicago first-timers! less

This is the second time we stayed here. while we pay for parking now, its still one of the best deals close to down town in the city. You can walk three blocks and be at the river or three blocks and be at the subway which gives you access to the whole city. They are upgrading the exterior now, most of the rooms have already been upgraded. New bathrooms, LCD screens and amenities. This is truly a hidden gem in the city. less

This location is within walking distance of most things and the on and off trolley has a stop right across the street. I wish there had been a breakfast buffet but there was fruit and coffee bar in the lobby. Wallace was the most helpful front desk helper that you could ever find. He was everyone's friend and VERY VERY helpful with tons of information and getting us tickets to things and telling us where to go etc etc etc. The room was great; the pool was nice; the parking was cheapest I have found in Chicago and VERY convenient right outside with easy in and out! Would definietly come back. less

Went for a girls weekend downtown with friends. Overall the stay was good. The room was clean and comfy. the beds were nice. Although the location was great the windows faced an alley and wasn't the best view. Also the showers hot water was intermittent. There was no fridge. At the end of the stay, I noticed there was additional 52.50 charge on my card. I called complaining and they removed the charge. Glad I checked so I didnt get overcharged for no reason. less

Staff was awesome!! So helpful and accommodating! Front desk and restaurant staff were great, went out of their way to help us have a nice stay. We just stayed one night, but good location. Room was clean, parking was good. less