Best Western River North Hotel

Hotel was nice, clean and some areas were updated nicely. Staff was all helpful and pleasent. Mike, the valet, was very accommodating. The location was perfect walking distance from every where we wanted to be. I will be back! less

This Best Western was a great deal for us. It was 5 blocks walk to The Magnificant Mile, 1 1/2 blocks to a grocery store, plenty of eating place within 3 blocks, Hop on/hop off bus across the street and around the corner. The staff was cheerful, helpful, courteous and kind. The concierges were of great help to us when we needed their help. There is a restaurant attached and run by Best Western which was great when we wanted to eat supper and it was pouring outside. less

We stayed here to attend a show at the Lyric Opera (they have a package). Everyone who works at this hotel are wonderful and yes I mean everyone. The parking guys helped with parking my van and hailing cabs (thanks .Michael). Front desk staff (sorry I don't have names) answered questions, asked daily if we had what we needed and when we had a problem at 12 am they were quick to help and solve the matter. Plus they called to follow up and make sure everything was fine. The room was very comfortable and the beds slept very well. My only complaint was the air conditioning. In room unit that you couldn't set lower if you wanted it to be cooler in your room. I'm sure if I had asked it could have been changed, but most days/nights when we returned I was too tired to care! Ate breakfast and ordered room service. Again, wonderful staff and food. I recommend the French Toast and the Nachos. Yum 😊. We will definitely stay here again and I will recommend it to others. less

This is nice hotel, very well located in downtown Chicago. The rooms are reasonably large and the functionality is basic but adequate. The location is superb, not too far most parts of downtown Chicago, whether the Magnificent Mile, Navy Pier or Millennium Park. Value for money hotel, which provides fee WIFI but you have to pay for Breakfast. Recommended. less

Always stay there and they never disappoint. Great location in the river north district, clean rooms, parking, pool and restaurant. Great views from balcony on the pool level. Don’t skip the deep dish pizza downstairs. less