Best Western River North Hotel

Weed Den w/high traffic from what appeared to be teenage hoodlums. I was awakened by loud noise, arguing, strong spell of marijuana 24/7. Guests was smoking marijuana throughout the hotel and in the elevator as well as in the parking lot. less

The pictures on their website look much better than the room I got. The hotel was easy to get to an check in went well. The lady who checked us in was very nice. Once my kids and I parked, we walked in and noticed how smelly and small the hallways were. This is a very very old building and it shows. The trim looks like it has been painted over 20 times in 80 years. Our room was small and there was a ton of hair in our tub drain. The carpet was stained and looked 15 plus years old. I got the feeling this was sort of the hotel that locals came to as it was cheaper than other downtown hotels. We saw a lot of guest who looked like it was just a nightly room and not a vacation. The best part was the location. We were able to walk to Michigan avenue in about 10 minutes. I would stay there again if I got the room for under $100. Any more and it is not worth it. less

Hotel was clean and most staff was friendly and helpful. Suite was huge and nice furniture. No breakfast included. Restaurant attached was decent for breakfast. Location is close to many food options within walking distance. Pool was very comfortable and clean with a pool deck attached only to be able to use when time allotted in the pool. We would stay here again but to visit the city more as they only allow you 1 hr in the pool per day. less

I searched many hotels in downtown Chicago and this was the best value for money. The two separate buildings were a bit awkward but were not that big of a problem. The rooms were spacious for our family of four. A great feature is the view from the upper balcony where the pool is located. We have some great evening photos from this spot in our trip album. The front desk staff were very friendly and we loved being able to come for an ice cream treat at the end of each day. We made use of the great location downtown and walked to most of the sites we wanted to see, leaving our car in the parking spot. A free breakfast would have been nice but there are restaurants within walking distance if needed. less

Great staff, excellent stay, when I travel out of town I always use Best Western, it make me feel like I'm at home. My family's use this hotel for family's reunion, wedding and other functions. We love it less