Poor value, terrible noise
23/06/2019 knsabin1, Des Moines, Iowa
Stayed here while in town for a Cubs game. Location is great, very close to the Red line which takes you right to Wrigleyville. We stayed in a King room which was the smallest hotel room I’ve ever bee... more
Stayed here while in town for a Cubs game. Location is great, very close to the Red line which takes you right to Wrigleyville. We stayed in a King room which was the smallest hotel room I’ve ever been in, including NYC. The street noise was terrible, hallway noise was terrible, we could hardly run the air conditioner while sleeping because it was so loud, and we could hear any time a neighboring room turned on the water. The room didn’t have a fridge or microwave. There is on-site parking, both a surface lot and underground. Underground clearance is so low that we scraped the top of our Jeep on the pipes. Major bummer at this hotel as it is in a great location. Also, the Cubs lost. less
RiverNorthHotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for sharing your feedback, as it gives us an opportunity to make improvements. We apologize if your stay was less than expected. Comments such as yours are not typical of our hotel and we will use them constructively. Our central downtown location is right in the heart of Chicago activity. We know some of our guests may not be used to the city noises and we do offer complimentary ear plugs at the front desk. Our rooms do not feature microwaves or refrigerators as a standard amenity but we do have them available upon request at no charge. We also have a microwave available in our coffee area for guest use. We hope you will give River North Hotel a second chance to impress you.