Best Western River North Hotel

We enjoyed our visit to the Windy City. This property was close enough for us to walk or short Uber ride to a lot of the sites we wanted to see. While it was not in the midst of it all we felt it was close enough. Very friendly staff. less

Best Western gets top honors for this little gem right in the heart of Chicago. Neat, clean, and reasonable with amazing customer service. I would highly recommend if you just want to be able to enjoy Chicago without having to worry about finding parking or paying an arm and a leg... A+ Hotel and A+ Customer Service. less

Appreciate this hotel. Clean rooms! Great staff! Price for a downtown Chicago hotel was decent! I love the location too. River North is a great part of the city. I've stayed at this BW twice and will stay any chance I can. It's practical in every way. less

My daughter and I came to Chicago from CA. We came on one of the coldest weeks in a long Time! But you would never have known it because Wallace and other staff made us feel welcome and offered us hot chocolate! He told us all about fun things to do in the area and how we could walk to Moody where my daughter was visiting for College days. The staff even moved our luggage to another room when we were out and about since we were staying another night. The rooms were very comfortable and lots of space. Restaurant was reasonable and good food. Overall I highly recommend this hotel and give it an A+ on service! less

Excellent room (apart from the lack of tea facilities) and bathroom. Light and with a pleasant feel. Bed comfortable beds with fresh, clean white linen. Terrific location, just a few blocks' walk from Magnificent Mile, restaurants and shops. 10 minutes walk to the river for the river walkway, and Architecture cruises, and views, and also in walk-able distance of other sights such as Millennium Park, the fabulous Art Institute of Chicago, Macy's etc. Wasn't at all cheap due to our stay coinciding with the Marathon. but to be woken by the cheers and barracking and hooting of the crowd on the Sunday morning,as the runner went passed our hotel, is something we'll always remember! Check in and out were a little slow, but otherwise, staff were pleasant and helpful. less