Best Western River North Hotel

125 W Ohio Street, Chicago, Illinois, 60654-7168, United States
based on 3037 reviews Trip Advisor Logo
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Best Western River North Hotel

Experience our newly renovated hotel in downtown Chicago that offers on-site parking (25 fee per day) and an indoor pool. Walk to Michigan Avenue, the free Navy Pier trolley or Millennium Park. Chicagos museum campus is just a short ride away, home t show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
125 W Ohio Street, Chicago, Illinois, 60654-7168, United States

Reviews of Best Western River North Hotel

Traveller Overview:
4.0 Rating: 3037 reviews
Excellent 42%
Very Good 36%
Average 12%
Poor 4%
Terrible 2%
Rating

Lee Anie H, wrote review 09/01/2021

Good guest desk staff

The guest desk staff service is really good. Cleanliness in the room is very poor, really bad. Stinky room, with old masks and trash under bed ad night table. No housekeeping attetion at any time.Loca... more

Owner Response
River North Hotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for sharing your comments. We are please you enjoyed the service from the staff. We do apologize if other areas of your stay were less than expected. These are not typical of the comments we normally receive and we would like to look into this further. If you would take a moment and send us a direct email to reservations@rivernorthhotel.com so we can gather addition information regarding your stay so we can follow up. We have a very robust housekeeping and inspection process along with additional safety measures in place due to the global pandemic. We look forward to hearing from you directly.
Rating

tiannabarton16, wrote review 04/01/2021

Awesome!

Stay was great! The people were nice and treated us very nicely, The food from the restaurant was great. Rooms were awesome and at such a reasonable price! I love this hotel! This is the only hotel I ... more

Rating

Paulam01, wrote review 05/12/2020

Good for price!

For the price I couldn’t ask for more. I only stayed one night but room was clean as well as the lobby. Parking was 25$ not too bad because we left the car in the garage and experienced the city. Can’... more

Owner Response
River North Hotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for choosing our hotel for your recent visit into Chicago. We're please you found the room and lobby to be clean and enjoyed the value of our onsite parking. We hope to see you again soon.
Rating

JimD22, wrote review 26/11/2020

Business travel

I stay here normally twice a year. Parking is affordable. Pizzeria is awesome and has a nice bar with great employee. Always enjoy their company. I wish they had a better continental breakfast but you... more

Owner Response
River North Hotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for choosing our hotel for your business travel. Our onsite restaurant and bar are popular with our business travelers and we are pleased you enjoy the company. We look forward to seeing you again soon.
Rating

watkinsco, wrote review 24/11/2020

Great value

Staff was way above and beyond polite and helpful. Very clean hotel from lobby to room to pool. Lovely outdoor area off the pool area. Would be nice if it was accessible other than through the pool ar... more

Owner Response
River North Hotel, General Manager at Best Western River North Hotel, responded to this review
Thank you for staying with us. We are so pleased that you found the hotel to be very clean and that you enjoyed the rooftop terrace. Our team takes great pride in the service they offer and we are pleased that you found them to be "above and beyond polite and helpful". We hope to see you again soon.