Best Western River Cities

The hotel is nice, in good location if you need to be in Ashland, Ky.or Ironton,Ohio. close to food and shopping but this morning i was not happy with the hotel. the bacon was burnt to a crisp and hard to eat as it broke into little pieces. the bed was not comfortable, kept making noise everytime i moved. had problems with the people in the next room, slamming doors and fighting. finally at 4 a.m. i had had enough, went to front desk and she said she could move me to another room my son was asleep and i was not moving him at that time of morning. so she said she would call the room and tell them if they didn't settle down they would have to leave. that really wasn't much help to me as i had been awake since they came in at 1:30 am. any way also informed the front desk when checking out. i have stayed here before and had no problem. so i would stay again but make sure i let front desk bur still at 1:30 a.m. i still wouldn't change rooms. the other people should be moved instead... less

We booked a block of rooms for family reunion a year ahead. We checked on it several times some times they said yes it is here in the system, but when the family called. No we don't have any thing booked for you. We have had an awful time once we finally got it worked out it was ok. However I cancelled my room, but they charged my credit card. Sent me a text thanking me for staying there. I had to call them to take charge from credit. Card. less

We stay at BW River Cities several times a year. We LOVE the staff - so kind and caring! Rooms - clean and comfy! Breakfast bar- fresh,huge variety! Hot cocoa machine... freshly baked cookies each PM. less

Comfortable, clean rooms! Quiet night's sleep! Delicious breakfast bar with a huge variety! Delicious hot coocoa and evening snack of freshly baked cookies! My husband used the business/office room, and we both used the exercise room. Sweet, friendly, helpful staff and manager! We always stay at Best Western River Cities when we visit family....Even the same room! It's like our second home! less

Very clean with caring and friendly staff. The room was clean and very comfortable.Hallways also clean and was just perfect for my stay. I did not eat breakfast but the aroma was very tempting. I plan to stay with this property again. less