Best Western River Cities

Staff was very friendly and professional. The room was nice and clean and decor was fine. My favorite part of the stay was their big variety breakfast. The breakfast was included with my stay and I was pleasantly surprised at the large variety. Breakfast was delicious and the kitchen staff was on top of everything to make sure we didn't run out. I liked how the dining room stayed clean. For the price I paid for my stay it was one of the best breakfast at a hotel. The only thing to be aware of is that my bathroom did not have an overhead fan to turn on while bathing. Don't know why it wasn't created in the bathroom but it's not a big deal to me. Great value for the price I paid for my stay. I stayed at the Ashland KY by River Cities location. less

This hotel is very clean and in a great location. Cant beat the staff here. Rooms are quiet and breakfast was very tasty!! Enjoyed sitting around the pool to wind down from the day. Will stay here next time we are in town. less

We had excellent rooms and they were clean. The staff was great and went out of their way to be helpful. There are places to eat nearby and to shop. Easy access and plenty of parking. The pool was very clean and not crowded. less

We had canned soda and bottled water in the frig. However it had been set to max and the cans of soda burst and knocked the door open with soda all over the frig and on the floor. The staff was very quick to clean up the mess and even replaced our soda and water. less

The hotel is nice, in good location if you need to be in Ashland, Ky.or Ironton,Ohio. close to food and shopping but this morning i was not happy with the hotel. the bacon was burnt to a crisp and hard to eat as it broke into little pieces. the bed was not comfortable, kept making noise everytime i moved. had problems with the people in the next room, slamming doors and fighting. finally at 4 a.m. i had had enough, went to front desk and she said she could move me to another room my son was asleep and i was not moving him at that time of morning. so she said she would call the room and tell them if they didn't settle down they would have to leave. that really wasn't much help to me as i had been awake since they came in at 1:30 am. any way also informed the front desk when checking out. i have stayed here before and had no problem. so i would stay again but make sure i let front desk bur still at 1:30 a.m. i still wouldn't change rooms. the other people should be moved instead... less