Fair stay for my needs and the price
I needed a clean bed and bathroom for a few nights. I was able to get that here. The outlet in the bathroom wouldn't hold a plug and one didn't work, which is frustrating. The heat did not get our ... more
I needed a clean bed and bathroom for a few nights. I was able to get that here. The outlet in the bathroom wouldn't hold a plug and one didn't work, which is frustrating. The heat did not get our room warm and the temperatures were colder than normal during our visit. In fact the hallways were almost like being outside. The breakfast was unappealing. The building gives off a less than appealing vibe. A little paint and updating would take this place a long way. Again, it sufficed for my needs. less
FrontDeskBW, Front Office Manager at Best Western Richmond Hotel, responded to this review
We here at Best Western want to thank you for taking the time to give us some feedback on your stay. Your loyalty is important to us, and we will be reviewing your concerns. It is our goal to provide a comfortable stay at a reasonable price. Please come again soon.
Dakota Farthing