Best Western Richmond Hotel

100 Eastern Bypass, Richmond, Kentucky, 40475-2302, United States
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Best Western Richmond Hotel

This family oriented Richmond, Kentucky hotel is close to many local attractions including Renfro Valley, Eastern Kentucky University and Boonesboro State Park. Approximately a one hour drive to beautiful Red River George and Natural Bridge State Par show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
100 Eastern Bypass, Richmond, Kentucky, 40475-2302, United States

Reviews of Best Western Richmond Hotel

Traveller Overview:
4.0 Rating: 552 reviews
Excellent 40%
Very Good 32%
Average 14%
Poor 6%
Terrible 6%
Rating

timothyab777, wrote review 23/07/2021

Doing what they can to make stay feel like home!

The staff was all friendly, helpful and did what they could to make our stay as enjoyable as possible. The front desk staff are so professional and pleasant.. The breakfast was really good.They delive... more

Owner Response
Manager Best Western, Guest Services / Front Office at Best Western Richmond Hotel, responded to this review
We are glad you enjoyed your stay with and we hope to see you again soon. Thank you
Rating

Barbara S, wrote review 09/07/2021

Needs updating

Staff was super nice and helpful. Our room was very clean and had a fresh clean smell to it. Bed was comfortable and my pillow was the best! The pool/spa area was big and spacious however, there was g... more

Owner Response
Manager Best Western, Guest Services / Front Office at Best Western Richmond Hotel, responded to this review
Thank you for your honest review. We have worked and are currently working on the issues mentioned. For future reference our full buffet breakfast is now back up.
Rating

psnell1, wrote review 30/06/2021

Would not recommend!

Poor breakfast. Dirty breakfast room. Tables dirty at 6:30am and no attendant. Ended up eating in a restaurant. Dirty pool with pool scum and algae around the edges. Workout room nice but there was no... more

Rating

Mary M, wrote review 05/06/2021

Old, dark dingy

This should not be called a “best” western. It is more like a “worst” western. The place is dark, dingy and very musty smelling. Terrible. Not what I am use to from best western chain. I would have le... more

Rating

jrall2021, wrote review 02/06/2021

I will NEVER stay here again!

Once it got dusk, there was prostitutes everywhere! One approached my son! Our door wouldn't lock, Dog barking down the hall. Absolutely horrible this time around. I will never go back. Disappointing.... more