Best Western Richmond Hotel

Quick summary: very comfortable stay in a clean, quiet room with nice amenities. Good price value. Friendly, professional service. I base my evaluation on what I expect of a 3-star property. This is not the Ritz, but very good price/value. R #124 had two queen beds, very comfu mattresses, nice bed linens, many pillows. Very quiet room, even though the hotel seemed full. As with many BW locations (we belong to the loyalty program, and are generlaly happy with our stays,) there is a good chest of drawers and an open closet. Fridge and microwave. Coffee maker, iron/board. No in-room safe (most BW do not have this that I've been to recently. Good desk and outlets for charging you rdeivces. Complimentary wifi works well. Two sitting chairs. Nice tub/shower bathroom with good toileties, i.e. shmapoo, body lotion, shower cap, .. Spotless housekeeping. Very clean. Good complimentary breakfast as seems expected at BW's -- variety of breads & bakery, hot dishes of eggs and bacon, cereals, juice, make-your-own fresh waffles.... Also as usual, weak coffee and bagels that don't come from a good bagel place, but serviceable, and I don;t expect good bagels at most places outside of major metro areas. There is an indoor pool that looks good, and a fitness center. We did not partake as we were just passing through for the night. I can imagine that any family who wants to keep the kiddoes amused would like the pool. Contrary to another review's post, there are some non-chain dining options if you go into town, which is a good idea. So - a very good stop that lives up to Best Western good price-value standards. We'd be happy to stay here again. less

Best Western Richmond Hotel was centrally located for attending the graduation of a friend at Eastern Kentucky University which was about a mile or so away. It is on the "main" strip Eastern Bypass and easy access to Route 75. Plenty of restaurants. Unfortunately they are all chain restaurants. This hotel had the most comfortable bed I have ever slept in, better than mine at home. It was remarkably quiet consideration its location along a busy road. It also had a nice pool/hot tub area. We were with friends and brought our drinks to the lobby a couple of nights to sit and social. The biggest drawback to this hotel is the left you have to take to get out of the parking lot. It is at a light and across from a gas station. People were not always forgiving of letting you out. less

The room was a bit on the small end of the scale. But everything was clean and in good working order.Breakfast was maybe a little better than normal hotel fare. is located on a busy interception so there are lots of dining options. Including one right next door. less

We usually stay at best Western plus properties, but ‘‘tis one was all that was available in Richmond. The room smelled either old, or had dog and/or cat in it worn a period of time. Just not clean smelling. Shower water was really hot, better than tepid or cold. Convenient to many restaurants nearby. Breakfast was ok, although gravy for the biscuits was as thick as pudding. I mentioned it to the person behind the counter, and her response was “I didn’t make it”. Just a middle of the road property. less

The price was great. Cheaper with trip advisor then any other discounts. Room was nice, quiet, peaceful sleep. Breakfast was a long buffet, front desk staff was very friendly and helpful. By what we could tell it was a good neighborhood but still had the added security of (room) key card entrance from outside . Very nice place to stay, will book again less