The woman at the front desk was helpful in taking my phone reservation and during check-in, but the front lobby was dark and dingy, and looked dirty. Same for the room: dark, worn-out furniture, and... more
The woman at the front desk was helpful in taking my phone reservation and during check-in, but the front lobby was dark and dingy, and looked dirty. Same for the room: dark, worn-out furniture, and not clean. I had requested and was assured that no one had stayed in the room for the previous twenty-four hours, but there were towels left from a previous guest, and the toilet was running. Worst of all, there was no enforcement of the stated policy that masks were required. Guests and staff wore masks --- but under their chins! Fortunately for us, we checked in very late in the evening and left very early the next morning. The entire experience felt unsafe and unclean. less