We found this Best Western while on a visit to my dad in Mansfield. We had looked for a hotel with a hot tub, and actually booked a room elsewhere, mainly because it was one of the first that advertis... more
We found this Best Western while on a visit to my dad in Mansfield. We had looked for a hotel with a hot tub, and actually booked a room elsewhere, mainly because it was one of the first that advertised that amenity. We arrived around 8 pm, road weary and tired, ready to have that nice hot soak. Upon arrival, we were informed that the hot tub was down, and was being taken out. The desk lady assured me the hot tub had been completly removed from the Internet when I told her why we had booked the room, even after I told her we had seen the hot tub mentioned and even a photo. It was too late to go find another room, so we checked in anyways, dissapointed.
The next morning, I made calls, determined to find what we were looking for. The nice lady at your place assured me you have a tub, and it was working. When I asked about it, she inquired whether I wanted a tub by the pool, or in my room. I exclaimed "both!".
The room we got was amazing. It was huge room, with sleeping, dining, living and hot tub areas.
It was by far the best laid out and spacious room we've ever been in. Even after being initially so impressed, we were further blown away by walking out a sliding door to see we were on a balcony overlooking the indoor pool area! It was awesome. Well appointed and sparkling clean. We ended up staying three days and nights, resulting in a very nice hotel experience for both me and my wife. We truly didn't want to leave! Thanks so much for all the friendly attention and help we recieved from all the staff. We now know where we will be staying every time we visit Mansfield. Keep up the good work! less