A really wonderful experience.
15/05/2018 Kathy W, Palm Desert, United States
We called a day in advance to book this reservation. Please do not let the manager, Ishwar's accent make you change your mind, when you call, this is a very nice hotel. The staff was very accomodat... more
We called a day in advance to book this reservation. Please do not let the manager, Ishwar's accent make you change your mind, when you call, this is a very nice hotel. The staff was very accomodating, brought us an extra luggage rack since we had a lot of luggage. We were traveling with a handicap person, and they provided us with a room near the entrance. The hotel was spotless and the rooms were very well appointed. We are on our way home after attending a memorial for our brother in Colorado to California so we were grateful for the quiet and neatness of the hotel. less
Ishchau, Manager at Best Western Richfield Inn, responded to this review
Dear Valid Guest,
I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.
Your survey responses will serve as encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedbacks from loyal customers like you.
Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.