Best Western Richfield Inn

The staff was professional and friendly. They greeted us with a smile and checked us if with out delay. The Manager checked with us as we sat in the lobby to see if we needed anything. The breakfast was good with a large variety of food. This is a must stop for us. less

This was a nice Best Western and the staff was very nice. The room was clean and functional and the pool was a nice cool off from a long drive. The reason why I have 4 stars and not 5 is because I booked the room work a pet on reservation with the Best Western 800 number but then when I arrived here, the manager didn't know and said he usually doesn't allow pets in the suit we were booked in but he would do me a favor and allow it. Well, it's not really a favor but just a miscommunication between the best Western phone reservations and the local Best Western less

When i walked into the lobby there was no one at the desk but i could hear him talking and he continued talking almost the whole time i was checking in and when i got my keys they didnt work he was way to busy with his phone conversation to do his job less

In July, Our bus stopped at Best Western Richfield Inn for one night. We checked in at 9 pm and had to check out by 5 am. We were tired and It was really hot temperature. After dinner , When we entered in the room air condition was on. In 30 min. it turned completely off. There was no power or no light on the air condition unit. so we waited about 45 mins or so.. room got so HOT, so call the manager. He said it will come back. In few minutes air condition came back. It worked 15 min. and again it stopped. Again called manager he asked us to change the room ... we were soo tied, had to get up by 4 am . In middle of night, we had to changed the room ... Guess what .. SAME SITUATION ... air condition worked for 15 mins and stopped again for 45 min. Room got HOT. Call the manager again , he asked to change the room!!!!! He asked us to empty the room and bring all the luggage down stairs in middle of night. We could not empty the room so finally he brought two fans. It was so old and loud,noisy.. We could not sleep whole night.. I think they control the main fuse from the office.To save the electricity they manually turn off the main fuse every 45 min. Be careful and make sure air is working... Next day we share our experience with other travelers in the bus. They had to complain about the swimming pool.. their skin was peeling off and eyes were burning.... less

there was so nice stay very very nice and clean motel all star very friendly and very nice break fast i always stay this motel when i come richfield all facility and nice all clean room check in and check out all nice they responce very happy to stay tyare less