Best Western Richfield Inn

1275 N Main Street, Richfield, Utah, 84701-1855, United States
based on 527 reviews Trip Advisor Logo
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Best Western Richfield Inn

Welcome to Best Western Richfield Inn!

Visit nearby Arches National Park for an exciting getaway like no other, and spend your nights enjoying the luxury bedding of our Richfield hotel.

The Rocky Mountains are calling, and our Richf show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Richfield Inn

Traveller Overview:
3.5 Rating: 527 reviews
Excellent 41%
Very Good 17%
Average 10%
Poor 9%
Terrible 20%
Rating

dsw123456, wrote review 14/02/2020

Very Clean, Great Breakfast, Great Mgmt

The room was very clean. Very friendly and helpful mgmt. I forgot my phone charger and they loaned me one. In the morning I tried to return the charger and mgmt told me to keep it. Great people,... more

Owner Response
Ishchau, General Manager at Best Western Richfield Inn, responded to this review
Dear Valid Guest, I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel. Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Best Regards, Ishwar Chaudhari General Manager
Rating

ashleyas86, wrote review 26/01/2020

Horrible people running the hotel.

Overcharged!! Had to threaten to involve the police. Very hostile manager. Had us take our own clean towels the next day to our room. Didn’t even change our linens or clean our room. And actually coul... more

Owner Response
Ishchau, General Manager at Best Western Richfield Inn, responded to this review
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest. I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Best Regards, Ishwar Chaudhari General Manager
Rating

David N, wrote review 16/01/2020

Great night's stay

Was not our first choice when looking for a place to stay but when we pulled off I-70 it was right there and we checked it out. Great choice...very personable, professional and friendly staff. Easy ... more

Owner Response
Ishchau, General Manager at Best Western Richfield Inn, responded to this review
Dear Valid Guest, I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel. Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Best Regards, Ishwar Chaudhari General Manager
Rating

Ruben H, wrote review 16/01/2020

Best Stay and Value

This hotel is on the top of my list. Family operated with pride. Clean, updated, friendly, and the best place to stay in Utah. I travel a lot and have lodged over 300 nights in a year, and the team he... more

Owner Response
Ishchau, General Manager at Best Western Richfield Inn, responded to this review
Dear Valid Guest, I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel. Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Best Regards, Ishwar Chaudhari General Manager
Rating

Howard W, wrote review 08/01/2020

Sorry we stayed here

Room was ok, mattress not good, Breakfast was not what we expected. Very noisy, any time someone walked down stairs we could hear them. It was very hard trying to sleep as the sound proofing of the ... more

Owner Response
Ishchau, General Manager at Best Western Richfield Inn, responded to this review
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest. I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Best Regards, Ishwar Chaudhari General Manager