Best Western Richfield Inn

This hotel is very old and not updated. Sheets were so old they were thin and pilling—felt gross. Room seemed clean, but carpet made our feet turn black. Front desk was not helpful in accommodating our request for a first floor. This is understandable in that the hotel was sold out, but he didn’t even offer to check to see if he could help. With no elevators in this two story hotel, he gave us a room in the exact middle of the second floor, with the stairs located on each end of the building. In addition, only one ice machine in the entire hotel was located on the first floor. My husband has heart problems, and recently had heart surgery, but we dealt with all of this anyway. It was the flippant attitude of the front desk that made our experience even worse. less

Very friendly staff ! beds were very comfortable! breakfast was very good . I would recommend this hotel to anybody who's traveling through the area! Would be nice if their room rates were more comfortable to other local hotels! But then again there on the upper side of the hotel so was worth the money spent! less

Contrary to a prior reviewer's comments, I have stayed here several times driving from Denver to Las Vegas with my cat and found this a great place to stay with him. He naturally picks up the scents of prior animal occupants of the room when we first enter the room, but I have never detected any scents or any physical evidence of prior animal (or human) occupants of the room. The room was very comfortable. The operators of this Best Western are very friendly, and they provide a very nice breakfast--all for a very reasonable cost. less

My boyfriend and I drove from Moab to Zion and decided to break up the trip and stay in Richfield for a night. We were able to book the day of when we needed to stay. We enjoyed a very comfortable stay. Utitlized the hot tub and pool and complimentary breakfast. Bed was comfortable and we felt very rested to finish our camping trip! less

The price for this room was excellent and it was only another $15 for my cat. It's a basic room, which if fine if you just need a comfortable bed when traveling. If I didn't have a cat with me I'd recommend this hotel for the comfortable bed and basic room. The sink is in the room and not in the bathroom but it had a microwave and refrigerator. The problem I had was finding a petrified dog turd on the floor when I bent over to pick up my hair dryer nozzle. Then, I lost my cat and upon investigating, I discovered there was torn lining under the box springs so the cat climbed in and could hide under the bed. This is no problem if you don't have a cat that is already skittish about all the dog smells in the room. less