Best Western Resort Kuta

Kubu Anyar Street, No 118, Bali, 80361, Indonesia
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Best Western Resort Kuta

Experience the Island of the Gods from the Best Western Resort Kuta, a charming retreat nestled in a peaceful part of this dynamic destination.

Set back from the hustle and bustle, yet just minutes from the center of the action, the Best Wes
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00

Reviews of Best Western Resort Kuta

Traveller Overview:
3.5 Rating: 597 reviews
Excellent 19%
Very Good 39%
Average 23%
Poor 10%
Terrible 7%
Rating

lalitcoo, wrote review 27/01/2020

"Fantastic place"

Really enjoyed there and the ambiance of this hotel was amazing. Mr kumtu/ kemtu Gm of this hotel is Fabulous person and very humble with clients/guest. My personal thanks to Gm of this hotel because... more

Owner Response
Bwresortkuta, General Manager at Best Western Resort Kuta, responded to this review
Dear Mr. Lalit, Thank you for staying with Best Western Resort Kuta and Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at anytime. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Hospitality Regards, I Ketut Gunarta CHA General Manager Best Western Resort Kuta
Rating

Yulianti N, wrote review 27/01/2020

Disappointed

We booked the room through the MG Holiday. First, when we come to the hotel, we ask to wait since the room is not ready yet. At that time we all OK since we come a bit early. But still, we disappointe... more

Owner Response
Bwresortkuta, General Manager at Best Western Resort Kuta, responded to this review
Dear Ibu Yulianti N, Thank you for staying with Best Western Resort Kuta, and thank you for sharing your current experience during your stay. We value your business and thank you very much Ms. Yuli for your comment by telling us what you like and what we could improve is helping the hotel to provide a superior services to you and other guest in the future and apologise did not fill your satisfaction during your stay and We already share you comment to the team for an improvement. Once again we deeply apologise for the inconvenience during your stay and should you give a us a chance to serve you in the future please do not hesitated to contact me directly. Hospitality Regards, I Ketut Gunarta CHA General Manager
Rating

elmartin76, wrote review 25/01/2020

Worn out room and poor service

I have had the pleasure to stay at four of the Best Western properties in the greater Bali, Indonesia area in the past year. The Best Western Kuta Resort, was by far the worst experience I had. Upon... more

Owner Response
Bwresortkuta, General Manager at Best Western Resort Kuta, responded to this review
Dear Mr. Eric Martin, Thank you for staying with Best Western Resort Kuta, thank you for being a loyal costumer for Best Western and thank you for sharing your current experience during your stay. We value your business and thank you very much Mr. Eric Martin for your comment by telling us what you like and what we could improve is helping the hotel to provide a superior services to you and other guest in the future and apologise did not fill your satisfaction during your stay and We already share you comment to the team for an improvement. Once again we deeply apologise for the inconvenience during your stay and should you give a us a chance to serve you in the future please do not hesitated to contact me directly. Hospitality Regards, I Ketut Gunarta CHA General Manager
Rating

Joe_Macpherson04, wrote review 24/01/2020

Not 4 star

Little touches let this hotel down. No shelf in the shower. Wifi absolutely dreadful Not enough sockets in the room Fridge very noisy Had to request room service 2 days because room wasn't done. ... more

Owner Response
Bwresortkuta, General Manager at Best Western Resort Kuta, responded to this review
Dear Mr/ms Joe_Macpherson04, Thank you for staying with Best Western Resort Kuta and thank you for sharing your current experience during your stay. We value your business and thank you very much Mr/s. Joe for your comment by telling us what you like and what we could improve is helping the hotel to provide a superior services to you and other guest. and apologise did not fill your satisfaction during your stay and We share you comment to the team for an improvement. Once again thank you very much for your share, Hospitality Regards, I Ketut Gunarta CHA General Manager
Rating

pawansinghh, wrote review 28/12/2019

Best hotel with fantastic and generous General Manager

I stayed here from 24.12.2019 to 28.12.2019. The room was clean with all amenities, the house keeping staff services was fast and they provided me all the basic things. The receptionist (Ms. Kurniw... more

Owner Response
Bwresortkuta, General Manager at Best Western Resort Kuta, responded to this review
Dear Mr. Pawan, Warmest greeting from Best Western Resort Kuta. Thank you for staying with Best Western Resort Kuta and thank you for your sharing your experience during your honey moon holiday in Bali. Mr. Pawan we very much appreciated for your comment we value your business and by telling what you like and how we could improve is helping us to deliver a superior service to all of our guest in the future. we had share your dinner experience to our team for an improvement. should you have more query for the future please do not hesitated to contact me directly. Hospitality Regards, I Ketut Gunarta CHA General Manager