Best Western Resort Kuta

Kubu Anyar Street, No 118, Bali, 80361, Indonesia
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Best Western Resort Kuta

Experience the Island of the Gods from the Best Western Resort Kuta, a charming retreat nestled in a peaceful part of this dynamic destination.

Set back from the hustle and bustle, yet just minutes from the center of the action, the Best Wes
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00

Reviews of Best Western Resort Kuta

Traveller Overview:
3.5 Rating: 594 reviews
Excellent 19%
Very Good 39%
Average 23%
Poor 9%
Terrible 7%
Rating

pawansinghh, wrote review 28/12/2019

Best hotel with fantastic and generous General Manager

I stayed here from 24.12.2019 to 28.12.2019. The room was clean with all amenities, the house keeping staff services was fast and they provided me all the basic things. The receptionist (Ms. Kurniw... more

Owner Response
Bwresortkuta, General Manager at Best Western Resort Kuta, responded to this review
Dear Mr. Pawan, Warmest greeting from Best Western Resort Kuta. Thank you for staying with Best Western Resort Kuta and thank you for your sharing your experience during your honey moon holiday in Bali. Mr. Pawan we very much appreciated for your comment we value your business and by telling what you like and how we could improve is helping us to deliver a superior service to all of our guest in the future. we had share your dinner experience to our team for an improvement. should you have more query for the future please do not hesitated to contact me directly. Hospitality Regards, I Ketut Gunarta CHA General Manager
Rating

johannasarirohana, wrote review 27/12/2019

Great stay near kuta beach

Great place to stay for holiday in kuta beach. Not really near for me but walk slowly to the beach while enjoying the atmosfer of kuta was a great experience. 24hours mini market exactly in front of t... more

Owner Response
Bwresortkuta, General Manager at Best Western Resort Kuta, responded to this review
Dear Ibu Johana Sari Rohana, Warmest greeting from Best Western Resort Kuta. Thank you for staying with Best Western Resort Kuta and thank you for your sharing your experience during your holiday in Bali. Ms. Johana we very much appreciated for your comment and by telling what you like and how we could improve is helping us to deliver a superior service to all of our guest in the future. should you have more query for the future please do not hesitated to contact me directly. Hospitality Regards, I Ketut Gunarta CHA General Manager
Rating

mhdfdo, wrote review 13/12/2019

Surprising

I'm currently staying in room no.3108. I purposely selected the suite to have the best experience at Best Western as this will be my last hotel in Bali before I leave the country. Having stayed at man... more

Owner Response
Bwresortkuta, General Manager at Best Western Resort Kuta, responded to this review
Dear Mr. Mututantrige, Thank you for staying with Best Western Resort Kuta and thank you for sharing your experience during your stay with us. First we would like to apologies for the inconvenience you have experience during your stay and deeply apologies could not meet up with you before departed back, And could not give you maximum of our service during your limited time stay and manage to allow you for the late check out only. We strive to providing a superior services to every guest staying with us and Mr. Mutu we share your stay experience to all of our team for future improvement and once again thank you very much for your comment. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. should we could be an assistant in the future please do contact me at gm@bwresortkuta.com. Hospitality regards, I Ketut Gunarta CHA General Manager Best Western Resort Kuta
Rating

itsmelooking2001, wrote review 21/10/2019

Needs some up dates

The hotel is good but they really need to replace the OLD and worn bathroom towels and buy some beach towels for the pool. The pool is rather large and good for swimming a few laps if only they would ... more

Owner Response
Bwresortkuta, General Manager at Best Western Resort Kuta, responded to this review
Dear Mr. Kevin, Thank you for staying with Best Western Resort Kuta and thank you for sharing your current experience during your stay. We value your business and thank you very much Mr. Kevin for your comment by telling us what you like and what we could improve is helping the hotel to provide a superior services to you and other guest. We already share this to the team for an improvement. Once again thank you very much for your share, Hospitality Regards, I Ketut Gunarta CHA General Manager
Rating

divyesh_tourringo, wrote review 17/10/2019

Amazing Property

Amazing Property Amazing Staff Amazing Location Amazing Room Size Only reason for giving 04 star is; they need to improve breakfast. We were a group of 20 Indian guests in 10 rooms, we have requested ... more

Owner Response
Bwresortkuta, General Manager at Best Western Resort Kuta, responded to this review
Dear Mr Divyesh Tourringo, Thank you for staying with Best Western Resort Kuta and Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. And now we already have Indian vegetarian food at breakfast. If I can be of assistance in the future, please don't hesitate to contact me at directly. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Hospitality Regards, I Ketut Gunarta General Manager Best Western Resort Kuta