Useful location and excellent menu
17/04/2018 Kenneth R, Sutton, United Kingdom
Although the hotel exterior has a 'tired' appearance, that should not deter a visit. The bedroom was ample (a double for single occupancy), clean, comfortable and with all expected facilities includin... more
Although the hotel exterior has a 'tired' appearance, that should not deter a visit. The bedroom was ample (a double for single occupancy), clean, comfortable and with all expected facilities including a fully-tiled bathroom with super shower and bath.
Dinner in the Garden Room restaurant was of good quality and chosen from a menu offering a wide variety.
Breakfast provided a buffet for cereals etc followed by a Full English (of chosen items) cooked on order.
Service was prompt at all times and the minimal 'fault' was occasioned only by an odd staff member and their ability re- the English language.
A Sunday night stay giving good value for the price. less
Vikas S, General Manager at Best Western Reigate Manor Hotel, responded to this review
Dear Kenneth R,
Thank you for placing this lovely review on trip advisor.
I am glad to read that most aspects of our facilities and service were appreciated by you. I will take your comment on board on a particular staff members ability on English to provide further training and coaching to make improvements.
We will look forward to welcoming you back to the Reigate in near future.