Fantastic staff, especially Janus Olason in the restaurant.
14/09/2018 paulinbath0000, Bath, United Kingdom
Good place for a stopover. Have used it regularly for a few years. Saturday nights can be spoilt by loud, disrespectful guests, especially if an event has been held there. Very helpful staff and go... more
Good place for a stopover. Have used it regularly for a few years. Saturday nights can be spoilt by loud, disrespectful guests, especially if an event has been held there. Very helpful staff and good breakfast . There are no lifts and it can be some distance to get to your room. Décor is tired. The bedrooms have good showers but they need to offer better pillows. Time for some reinvestment, please! less
VikasS2262, General Manager at Best Western Reigate Manor Hotel, responded to this review
Thank you for taking the time to write a review on TripAdvisor as your feed back is invaluable to me.
I am glad to see that your stay met to your satisfaction on all aspect including the breakfast selection.
I have noted your comment regarding the pillows and will ask the housekeeper to do a check on how many are needed to be replaced.
Thank you for your kind words regarding my team members, especially Janus.
I hope to welcome you back to Reigate Manor in the near future.