Best Western Regina Elena

Excellent room and location small pool on the roof ideal for cooling down after a day walking. Restaurant evening dinner was of an extremely high standard. Breakfast was equally as good. Had lunch in beach restaurant which was excellent. less

I read the reviews before staying here and they were somewhat mixed. So took the plunge and went ahead and booked. BIG MISTAKE. ROOM NOISE We had room 426 which is right outside of the lift, which is why we immediately asked to be moved. However being August they were fully booked and we had to stay put. Little did we know the worst was yet to come. Aside from the room being extremely small as well as the bathroom, but the balcony (we had sea view) being a decent size. The worst part was the paper thin interconnecting doors. There was a family next door who came back late and kept us awake until 2am. Not because they where loud. But because of the poorly insulated interconnecting door and the gap underneath where the sound comes straight into your room. We could hear every word the family spoke, every shower and a every flush. I took a recording and went down to reception. There was nothing they could do because they were full but they left a note for the manager. It was clear i was not the first person to complain. The noise died down at 2am and we finally got to sleep. But the next morning we were woken by the noise from people going into the lift and what seem to be hovering above us (8am). I went down in the morning and the receptionist called the manager about our complaint. Without apology they offered to move us to another room which would become available later. When we came back later they had moved us as promised and we hesitantly went to our new room. Let's just say if you get room 430 you have hit the jackpot. Great spacious room, away from the lift, no interconnecting door and a great size bedroom, bathroom and balcony. At check out I saw the manager and explained my disappointment. He was extremely apologetic and provided token compensation. However I explained to him the noise issue is not acceptable and easy to fix. I hope they fix it soon. POOL One of the reasons I booked this hotel was for the pool. However waist of time as it's extremely small, extremely cold and all the (maybe 20) seats are taken. However if your happy to pay 18 euro per person to use their beach it's not too bad, although getting into the sea water is via a pier with steps. Also sun beds extremely close to one another. BREAKFAST Average at best but have nice space outside if you can get a seat and they do a super apple cake. Hope this helps everyone including the hotel, as it could be easily improved with little investment. less

We stayed for 2 x nights at a cost of €500. Quite honestly we expected a lot more for our money! We have been touring Europe for 3 weeks, staying in 4&5 star hotels. This is the worst we have experienced so far. I'll give you the positives and negatives... Positives; Good location Close to sea (concrete beach) Parking available with the hotel Good air conditioning Reasonably sized room Free bike rental for 2 hours Clean room Negatives 1980's style hotel - think of a run down hotel in Blackpool Disturbing decor - e.g - artist illustration of a gunfire massacre Rude staff, I had the phone put down on me because the receptionist couldn't understand English and got frustrated. Breakfast - the scrambled eggs were made with powered eggs and the Orange juice was just strong cordial. Our €15 Euro salad at the beach bar consisted of left over cheese and bacon from breakfast, one type of salad leaf and some mayonnaise from a bottle. Resembled an old people's home. Glass fronted building with elderly people sitting in the window. Terrible small and rickety lifts Expensive car park ( not under cover) The place is in serious need of a revamp. We stayed here last minute and certainly learnt our lesson! My advice would be not to stay here. Plenty of other hotels that are much better at a similar cost. Santa Margarita is a little bit like an upmarket Skegness. Portofino is a bit pretentious. However the restaurants we ate at in Santa Margarita were lovely (not the hotel one!!!!). Visit Tuscany instead! less

Great hotel in a really good location, we stayed 4 nights here and it had everything we needed Good breakfast, private beach and rooftop with pool and spa. Was only a 10 minute walk to the main part of Santa Margherita and walking distance to Portofino (if your up to it) less

I have been at this hotel many times. I love Santa Margherita LIgure and it is not a cheap place but it is so beautiful. Regina Elena has an exceptional location: this time we booked a sea view double room and though it was expensive, to sit at the balcony and contemplate the bay from there has no price. Staff is helpful: we had a trouble with Avis and the woman in charge argue with the man as if it was her own problem. Well done¡¡¡ Rooms are not luxurious but you have everything you need and the bathroom has been recently renovated. Breakfast room has been renovated and it is very pleasant: many choices and food is even better than the year before. This hotel has its private beach which is not cheap but it is safe and you can swimming the transparent water of Ligurian Sea. Perhaps Bar there needs a refurbishment but food is tasty. Prices at the Hotel bar are reasonable.We paid for a Cognac just half the price we have paid a week in advance at Vienna. Expecting to come back and though it is not a cheap option it is an enchanting place. Wish I were there again. less