Best Western Regina Elena

We had a great experience at this hotel, the room had a lot of space, it was quite, the cleaning crew came at the right times everyday, etc. As a couple traveling Europe for 3 months wanting to visit Portofino at a good night, this place was amazing, the hotel is good quality, the location is great, the food is good, the service is excellent, the staff if friendly and speak several languages. Highly recommended less

We stayed at this hotel for 4 nights in October and had a great stay. The hotel is is a good location with easy access to the town and has public transport close by. The staff were very welcoming and provided lots of information on the hotel and the local area less

First time in Italy, wasn’t too confident in the travel agent’s choice of Best Western. This is really a BW in name only. The hotel has an old world charm in the decor. Really lovely. The lobby,bar, lounge area are gorgeous. The view of the bay was beautiful. Everyone is super friendly, from the front desk to the wait staff. And genuine. Very fortunate that everyone spoke enough English that we were able to communicate. The staff at the front desk is top notch. Helped me figure out the bus to Portofino and the train into Monterosso. We had lunch at the restaurant when we arrived, we were starved. Pleasantly surprised at the level of service and food. Extraordinary. The breakfast was also a lovely surprise. Plentiful, wide range of assorment. Staff was friendly and welcoming. Bar was a lovely respite every evening. Beautiful rooms to just lounge and sip our cocktails. Rooftop pool had great views. Water very cold. It was refreshing after a day of walking around town but could not see myself “swimming”. The hot tub water was about bath tub temp. Location can’t be beat. Within walking distance into town. Beautiful views. The bus stop into Portofino is right in front of the hotel. Very convenient. Okay, the rooms. No electronic keys here. Actually a key attached to a big brass keychain. I liked it. I had a single which was more than enough room for me. Little tight but since we weren’t spending a lot of time inside I wasn’t worried about it. The bathroom seemed typical European size. If you are expecting a lot on counter space, it’s not going to happen. The desk came in handy but my stuff was all over the place. Shower? Not the greatest water pressure. And it was a half tub that you could sit in. The problem with it is the side of the tub were high. I had to climb in and watch my foot placement. There is an anatomically correct seat built in so if you aren’t careful you’re stepping on an uneven section of tub. And the half door? Bizarre. I’m 5’2”. The shower was barely big enough to fit me. Anyone bigger would have trouble. My parents had a double room and their shower was more spacious. If you can, request a room with a water view. At the front of the hotel. My room faced the back. Not a view but again didn’t spend much time there. Nice little balcony. The electronic shutters were a little loud. Didn’t make it onto their private beach. Looks like the chairs and that part of the property could use some updating. If you’re a smoker, there are lounge chairs and the restaurant patio seating that you can grab. Great stay, would def come back here. less

Lovely friendly hotel in a beautiful location. Bed was a bit hard and balcony not very private as no wall to separate next doors but apart from that it was perfect. View perfect. Really friendly reception, breakfast adequate and within walking distance of loads of shops and restaurants. Went on the bus to Portofino and on the ferry to Rapallo. Had a fab time and would recommend this hotel. less

Delightful hotel is great waterfront location! Excellent service! Beautiful views! Thoughtful amenities. Short walk to many fabulous waterfront restaurants and attractions. Beautiful walk from this hotel in Santa Margherita to Portofino! less