Best Western Regina Elena

We spent a marvellous week at this hotel. We had a 4th floor room facing the sea. The most wonderful panoramic view. The room and bathroom had recently been refurbished to a very good standard. The hotel has a wonderful roof top sunbathing area with a small pool and jaccuzi. The breakfast room was a lovely size and never crowded. You could also eat outside under the canopy shading you from the sun. The breakfast offered was ok although I have had more choice in other hotels. We had dinner in the hotel twice. Really excellent food and service. Necessary to book as the restaurant isn't very large. We found all the staff at the hotel excellent, particularly the reception staff and they went out of their way to help and advise you. There is a busy road running in front of the hotel. Ok if you keep your balcony door shut (the rooms are air conditioned) but the constant noise of the motor scooters day and night can be annoying. The bus stop is right outside the hotel so very convenient for going into Santa Margherita and Portofino. If you walk into town it takes between 10 and 15 minutes. There are plenty of bars and restaurants in Santa Margherita. Service is slow in most of them. There are so many places to visit nearby, either by boat, train or bus. For me, 7 days wasn't long enough. Can't wait to return to this beautiful area and excellent hotel. less

Stayed at the Regina Elena in Santa Margherita as a part of an Insight Vacations Tour. An old-ish hotel but with a fantastic location. I had a single room overlooking the rear so there was no view....it overlooked some other buildings, perhaps a private home? However, it was quiet and we did not have much time to gaze at the view! The room itself was far too small even for one person, almost like a cabin on a ship! However it was well equipped. Bathroom was clean and well stocked. Bath tub was also tiny to match the size of the room but perfectly ok for 2 nights. Reception staff were very friendly and helpful as were the Restaurant Staff. Food and Service at dinner were both very good. Breakfast was good with some unusual local specialties. less

We stayed here two nights as part of our Insight tour. The location is wonderful, and a short walk takes you into town with many dining options. Our room was clean and faced the water, the balcony was a perfect place to sit and enjoy the view. The rooftop pool was warm and clean. Many of us enjoyed relaxing around the pool. Breakfasts were very good, and the one dinner we ate at the hotel was also excellent. less

From the outside this hotel looks nice, but inside you can feel the atmosphere of good old days. Reception, bar and stairs ooze class and style with various lovely pieces of art, giving the hotel a distinct character. Rooms are nice with good bathrooms. We were lucky to get a corner room with a large balcony overlooking the sea. Breakfast is all right (for Italy) and the top floor pool is lovely, as is the private beach. The automatic underground parking facility is an engineering masterpiece - go have a look even if you don't come by car. The fifth star is for the service, which was simply amazing. Everyone of the staff were very smiling and friendly. I can fully recommend Regina Elena for a short or long stay. less

The lobby is old and has great antiques, museium type and the rooms are Ikea? Totally different. The furniture in the rooms are light, stiff and dormish. It is confusing. The staff is very distracted, even though they are not busy. Two different staff members attempted to work our safe with no luck. The bar is barely maintained, ask at front desk. The food is good when u get it. We agree it is the best option in the area, but that doesn't make it good. The first room we were given was in the back, we had to walk sideways around the bed and there was a smell of previous pet. We were given a better room when we asked. It was slightly larger and with a side view of the beach/busy road. We walked to town and had to cross a very scary, busy, road because there is limited sidewalks on the hotel side. I think they are under new family management so maybe updates are coming. less