Superb Staff, View, and Breakfast at this Charming Hotel
I arrived all discombobulated and partially deaf (from flying ear-block). Gian Paolo at reception quickly helped me with parking and issued me my key to a very nice room with a view of the sea and a ... more
I arrived all discombobulated and partially deaf (from flying ear-block). Gian Paolo at reception quickly helped me with parking and issued me my key to a very nice room with a view of the sea and a great balcony. Additionally, Isabella, at reception tried to help me with making an Autostrade payment on the Business Center computer. Although, we couldn't get an internet connection, she was very sympathetic to my plight and helpful. This is a great location for visiting the area, especially the Portofino area where parking is troublesome. Just take the bus from the stop right out in front of the hotel and don't fight the traffic. NOTE: tickets are sold at the reception desk. The rooftop pool is fantastic, offering indescribable views and a large sundeck. The buffet breakfast was the best I had in Italy, bountiful, diverse with local specialty offerings, and delicious. Dine inside or on the patio. There are several beaches in front of the hotel and the promenade of Santa Margherita Ligure is a great stroll and easily walkable. Parking is offered at 20 euro and street parking almost nonexistent. Also, the lifts were tiny for my 6'4", 125kg frame with luggage (hahaha), but workable. Good free WiFi. less
pciana, Responsabile relazioni con la clientela at Best Western Regina Elena, responded to this review
Thank you ever so much, dear dino328gtb, for your very pleasant description of your experience at the Regina Elena:):):) and for your feedback, very important to us, as it allows us to ensure we are delivering highly professional service and meeting your expectations.
Gian Paolo and Isabella were happy to try to help you and they thank you sincerely for your nice words referred to them!
We are also very pleased to see you appreciated the wide and delicious selection offered at breakfast: we hope it was a great way to start every day of your holiday!
We hope you will be going to come and see us again soon, to spend another lovely period with us!
With our warmest regards,