Best Western Regency Inn

3303 S Center Street, Marshalltown, Iowa, 50158-4753, United States
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Best Western Regency Inn

Great location...great service...great staff...great rates...and all of this under one roof! The staff at the Best Western Regency Inn invites you to your home away from home.

Our great location with easy on/off access to the freeway is only
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Regency Inn

Traveller Overview:
4.0 Rating: 198 reviews
Excellent 36%
Very Good 29%
Average 17%
Poor 7%
Terrible 8%
Rating

t0nyparis, wrote review 20/01/2020

very poor security on doors

We stayed this past weekend and the room had no key card access had been removed and a deadbolt was installed up high so had to reach to top of door to lock. Very poor should replace doors just don't ... more

Owner Response
Collin N, General Manager at Best Western Regency Inn, responded to this review
We are very sorry about the condition of the guest room locks. We anticipate having the new system installed this year. We look forward to your next stay with us after our renovations are complete.
Rating

DebDoty, wrote review 16/01/2020

One of the worst hotel stays ever! Shabby place.

This was my first time staying at a Best Western in many years but it will probably be my last, if I can help it. The guest rooms in this hotel were so run down and are in dire need of an update (see ... more

Owner Response
Collin N, General Manager at Best Western Regency Inn, responded to this review
We apologize for the deficiencies of your room. We are beginning renovations on the guest rooms this year and hope you'll consider staying with us again once our renovations are complete. I am glad that your enjoyed our pool, breakfast and staff. Thank you for complimenting the hard work we have done to improve those areas. Once the rooms are totally renovated we look forward to your next stay with us at the Regency Inn.
Rating

richardcG2235LK, wrote review 16/01/2020

Cold wintry night in the Midwest

My room was ready and was located near a convenient entryway. The room was big not Hugh but larger than most. We had plenty of room to move and several chairs to sit. Actually quite nice for this pric... more

Owner Response
Collin N, General Manager at Best Western Regency Inn, responded to this review
Thank you so much for your kind review! We look forward to your next stay with us at the Regency Inn.
Rating

Jim B, wrote review 02/12/2019

Wedding Weekend

Nicely decorated lobby, very festive our room was very nice and very clean. breakfast was good biscuits and gravy my favorite. plenty of other choices too eggs sausage and bacon, oatmeal yogurt and o... more

Owner Response
Collin N, General Manager at Best Western Regency Inn, responded to this review
Thank you so much for your kind review! We look forward to your next stay with us at the Regency Inn
Rating

Colleen021969, wrote review 22/11/2019

My stay

This hotel was nice, beautifully decorated for the holidays. The breakfast was ample & tasty. The room was clean and nice. The staff was very friendly & knowledgeable. The only complaint is the mattre... more

Owner Response
Collin N, General Manager at Best Western Regency Inn, responded to this review
Thank you so much for your kind review! We look forward to your next stay with us at the Regency Inn