Best Western Regency Inn

360 Eastgate Drive, Danville, Illinois, 61834-9456, United States
based on 83 reviews Trip Advisor Logo
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Best Western Regency Inn

The Best Western Regency Inn in Danville offers the best in service and hospitality, with convenient access off Interstate 74 at exit 220.

You are just minutes away from Danvilles corporate, industrial, and leisure areas. We are ideally loca show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out13:00:00 | 11:00:00
360 Eastgate Drive, Danville, Illinois, 61834-9456, United States

Reviews of Best Western Regency Inn

Traveller Overview:
4.0 Rating: 83 reviews
Excellent 40%
Very Good 30%
Average 14%
Poor 3%
Terrible 10%
Rating

saleen0960169, wrote review 17/01/2021

Poor upkeep of rooms

Water didn’t stay hot very long in the jacuzzi and bath(used different times), room was non smoking but found ashes on the floor and a fake nail, smoke detector was hanging off the ceiling by one wire... more

Owner Response
Krish Patel, General Manager at Best Western Regency Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 217-446-2111. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,
Rating

F2718DOchristys, wrote review 27/07/2020

nice stay

due to no fault of their own we were unable to use the pool or hot tub (covid) but we stayed in the jacuzzi room and it worked very good. the room was clean and the staff was all very polite nice and ... more

Owner Response
Krish Patel, General Manager at Best Western Regency Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 217-446-2111. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Krish Patel Manager Best Western Regency Inn
Rating

barscoinc, wrote review 16/06/2020

Bright, clean, efficient

Front desk staff was very helpful in getting us the kind of room we needed to conform to my veteran husband's needs - the rates were reasonable, the room was very clean and everyone was friendly. Coul... more

Owner Response
Krish Patel, General Manager at Best Western Regency Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 217-446-2111. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Krish Patel Manager Best Western Regency Inn
Rating

Shannon N Joe F, wrote review 01/06/2020

Unsafe Hotel - Beware

I would not recommend this hotel. We were in two different rooms and neither of the doors would lock securely. You could be on the outside and push hard and the doors would open. The latch on the i... more

Owner Response
Krish Patel, General Manager at Best Western Regency Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 217-446-2111. Sincerely, Krish Patel Manager Best Western Regency Inn
Rating

Brew81059, wrote review 09/05/2020

Nice older motel.

I stay here 2 times a week. It is a nice clean motel. The pool, hot tub. and breakfast are all closed. There is nothing to eat at this exit. No restaurants within several miles. The price isn't bad ei... more

Owner Response
andy14606, Front Office Manager at Best Western Regency Inn, responded to this review
Thank you for your Rating. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. BW REGENCY INN