Best Western Regency Inn

Don’t stay here. The room and lobby had a terrible odor to the point that I chose not to eat in the AM. There were things smeared on the walls. The shower curtain was dirty on the outside with mildew on inside. There was broken glass in the parking lot. The check in staff at 7PM was unprofessional and one was wearing Pajama pants. They gave no information about the room or hotel. Overall the place needs to be updated. less

The front desk staff really helpfull to find restaurants near by clean beds and good breakfast. It was overall decent stay service was wonderfull .I was there for work had good sleep no complaints at all . less

Stayed at the hotel for 3 nights for business. The friendly staff went out of their way to make my stay comfortable .The breakfast was nothing too exciting, but this is a hotel not a restaurant. Honestly I would appreciated what they served including the fresh fruit. less

This was our second stay there, my last review was much higher. I'm not sure what happened but this stay was not good. Check in was at 1 we got there at 1:45 and was told we needed to come back the room wasn't ready after 45 minutes of sitting in the parking lot, finally got our first room. The door wouldn't open without a lot of hassle. After getting in the room was dark, tissue holder was falling out of the wall, the bathroom door blocked the desk and no ashtrays. When I tried to get out of the room again the door wouldn't open. Spoke with the manager he come to the room and agreed to switch us. The other room was much better other then still no ashtrays, not sure if the smoke alarm worked, no toilet paper and the toilet was stopped up. And I ran out of hot water taking a shower. Not sure I will stay here again. less

This is NOT the quality or cleanliness I have come to know and expect from Best Western. The franchise owner, Krishna Patel, should be ashamed and embarrassed by the filthy carpets, the smelly rooms and the pool water the color of split pea soup. Checked in Checked out within 20 minutes. Hannah at front desk was very understanding and ready to refund our money...too many have complained and refused to stay in this garbage dump. less