Best Western Regency Inn

While searching the web rated were advertised at 64-74.99 when booking online it jumped to 88.10 with tax, when arriving the man charged my card 92.65 crazy how the rates jumped $30! There is set of tracks that run close to the facility, heard the train three times run thru. The sink was broke, breakfast was closed down before 9am on New Year’s Day. WiFi was horrible! And there were only maybe five other people staying at the hotel. Beds are very uncomfortable. less

We stay at this Best Western often to visit family. The hotel is always clean and well maintained. Staff are very helpful and friendly. Breakfast food selection is outstanding and the area exceptionally clean. less

I stayed at the Best Western in Danville,Illinois two times within three weeks recently. This hotel is better than you would think for a budget hotel. I stayed in a king room. The bed is comfy and the rooms are not tiny nor huge. The only issues I have had are with the bathtub. Since I was travel with a two-year-old and wanted to give her a bath, each time the tub had problems. The first, the water would go in the tub with the shower spraying water at the same time. The second time the plug for the tub didn't work. I solved that by putting a styrofoam cup over the drain and the suction of the drain held it in place. But, when the toddler pulled the cup off the drain it frightened her to see and hear the water go down. One other issue with the bathroom, the door doesn't stay open, it closes right behind you so I had to prop to door open with my suitcase. The free breakfast was decent and typical of hotel free breakfasts. One tip is to ask for a room facing the front of the hotel because there are trains nearby but you will still hear them but not as loud. less

the furniture is outdated . the breakfast was a joke. the owners(foreigners) didn't car when you told them about the problems. A handicap room was reserved and confirmed but was not available upon arrival. Thank god I carry handicap items to assist my wife when we travel.this has got to be one of the worst BW that we have stayed in and whats so bad this use to be a great place to stay but te current owners don't care. less

It's a good place to stay.Staff were friendly and caring.I have experience warm welcome from staff. Also room was nice and clean. Exterior of the property looked good and maintained clean all the time. Overall great hospitality and great staff. less