Clean Rooms, welcoming staff
I arrived at the BW Galleria Inn as the coronavirus was taking hold in CA and the US and we were told to shelter in place. Upon arrival, I wiped down every surface in the room, plus dresser drawers, ... more
I arrived at the BW Galleria Inn as the coronavirus was taking hold in CA and the US and we were told to shelter in place. Upon arrival, I wiped down every surface in the room, plus dresser drawers, bathroom fixtures and anything else I might need to handle, ie doorknobs, toilet handle, etc. I found NO dirt! I also walked the entire floor of the room with white socks on and NO dirt! Because of that, I was able to relax and enjoy my stay without concerns about cleanliness. All of the staff at the hotel were so cordial and caring, the breakfast was pretty good with lots of options, and the hospitality and breakfast staff were terrific. Manager Candace made sure everything ran smoothly as regular routines had to be changed in order to comply with health dept requirements. What a great experience. I will definitely be back whenever I need a relaxing staycation so I can try the awesome hot tub that I was afraid to use due to the virus (and the rainy, cold weather. Thank you BW Galleria Inn for a wonderful stay! less
bestwesternredondo, Hotel Manager at Best Western Redondo Beach Galleria Inn, responded to this review
Dear Valued Guest,
It is really nice to note that you liked the stay and services at our hotel during your recent visit.
Nice that you liked the hospitality and appreciating Candace.
Glad to see your positive overall observations about the room, amenities and breakfast,
This will definitely motivate us to serve our guests still better.
We look forward to welcome you again soon!!!