Best Western Red River Inn & Suites

22106 Black Jack Road, Thackerville, Oklahoma, 73459-9016, United States
based on 328 reviews Trip Advisor Logo
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Best Western Red River Inn & Suites

Pool is open from May 31st to August 31st. This Thackerville, Oklahoma hotel offers convenient access to the Winstar Casino, Lake Murray and the Winstar Golf Course. Facility is 100 smoke-free and pet free.

Centrally located on the Oklahoma/ show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Red River Inn & Suites

Traveller Overview:
4.0 Rating: 328 reviews
Excellent 46%
Very Good 29%
Average 12%
Poor 3%
Terrible 7%
Rating

kntw04, wrote review 23/02/2020

.

Everyone was nice and room was clean. Pillows could have been better but ok. Breakfast was good the area was clean and pleasant. We plan to use this hotel again when visiting the casino. Staff is ... more

Owner Response
REDCASINO, Guest Relations Manager at Best Western Red River Inn & Suites, responded to this review
Dear Guest Thank you for taking the time to complete a survey and letting us know what you liked and didn't like during your stay. We look forward to seeing you in the future.
Rating

nanere_mrb, wrote review 20/02/2020

DO NOT STAY HERE

HORRIBLE CUSTOMER SERVICE AND HIDDEN FEES.... I have been a rewards member for many many years the worst customer service I have ever had. This hotel charges you unreasonable reservation fees. They t... more

Owner Response
REDCASINO, Guest Relations Manager at Best Western Red River Inn & Suites, responded to this review
Dear Guest We do apologize for any inconvience you had during your stay, but we do not have hidden reservation fees, we do have a 24 hour cancellation policy which we do pre authorize your card for the full amount prior to arrival. Then we authorize an additional $25 for incidentals at check in which all this is a pending hold until you check out....then you get the final charge. If you need anymore help please do not hesitate to call us directly 580-276-5001.
Rating

Q9062QJdavids, wrote review 15/02/2020

Great stay.

We stopped here for the night and had a great stay.The lady that checked us in was very friendly and helpful.We were allowed to check in early.The room was clean and very comfortable.The bed was comfo... more

Owner Response
REDCASINO, Guest Relations Manager at Best Western Red River Inn & Suites, responded to this review
Thank you for taking the time and completing a survey for our hotel. We are glad you enjoyed your stay and look forward to seeing you in the future.
Rating

Wanderer26029, wrote review 06/01/2020

Nice Room...TOO EXPENSIVE!!

Nice room...very clean. The staff was very nice. The complaint we have was the price we were charged for a one night stay. We live over 200 mi away and we came in for a concert. We understand that... more

Owner Response
REDCASINO, Front Office Manager at Best Western Red River Inn & Suites, responded to this review
Dear guest thank you for completing a survey for your stay and letting us know what you liked and did not like during your stay. We look forward to seeing you in the future.
Rating

erikvaldez2019, wrote review 30/12/2019

Amazing staff on Christmas

I felt so welcome, the desk staff & the ladies at breakfast were absolutely amazing. Such wonderful people all-around. Thank you for being so accommodating even though y’all were working on Christmas ... more

Owner Response
REDCASINO, Front Office Manager at Best Western Red River Inn & Suites, responded to this review
Dear Guest Thank you for your kind words. We really appreciate you taking the time to complete a survey for your stay. We count ourselves lucky for customers such as yourself and look forward to hosting you again in the future!